Login
Start Free Trial Are you a business? Click Here

ewheels Reviews

4.9 Rating 3,658 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,658 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 20th July 2025
Mark Paul
ewheels 5 star review on 12th June 2025
Anonymous
ewheels 5 star review on 7th May 2025
Ahmed Thompson
ewheels 5 star review on 5th May 2025
Ralph Bucci
ewheels 5 star review on 2nd May 2025
Clayton Park
ewheels 5 star review on 2nd May 2025
Clayton Park
924
Anonymous
Anonymous  // 01/01/2019
Jason and the team are always amazing to deal with. I've bought 5 EUCs from them, and have 2 more on order. If Ewheels doesn't sell it, I don't need it.
Helpful Report
Posted 3 years ago
Awesome company to do business with, they sent my wheel the same day I paid, everything came in perfect condition as it should
Helpful Report
Posted 3 years ago
Checklist of scooter appreciated.
Helpful Report
Posted 3 years ago
I have purchased two wheels from eWheels: a InMotion v10f and a KingSong 16x. Both wheels have been amazing and the support from eWheels has been beyond expectations. Last weekend I dropped my 16x and it would not turn on. I emailed eWheels Sunday evening and received a reply Monday morning with instructions for replacing the fuses. Followed the instructions and was back in action within a couple of hours. There are a few China-direct sellers that can save you a few bucks on a wheel but when problems occur you are on your own. I recommend eWheels if you live in US or Canada.
Helpful Report
Posted 3 years ago
Great customer service despite a lot of supply challenges from the manufacturer. I wish the warranty was 2 years, but I would continue to use E-Wheels as a distributor simply for the great customer service and response time.
Helpful Report
Posted 3 years ago
I can tell the people at ewheels are real riders who are just as excited about the products as I am. I was getting updates on the status of the shipping container as it was crossing the ocean. The wheel was shipped with wrist guards that are pretty legit and a couple sets of pads. Plus ewheels put in a custom battery pack for the RS19 that runs like a champ! Nice job, will definitely order through them again.
Helpful Report
Posted 3 years ago
I purchased the Gotway/ Begode RS-19 High torque with the optional Molicel upgrade. The performance this wheel delivers is nothing short of amazing. I got it for off-roading and jumps and it does not disappoint. If your looking for the perfect "do everything" wheel........look no further.... BUY THIS WHEEL!!! Thanks e-wheels!!!
ewheels 5 star review on 25th August 2021
Helpful Report
Posted 3 years ago
Very pleased with the product and their customer service.
Helpful Report
Posted 3 years ago
I love my Vsett 8! The shocks on it are phenomenal/it rides real smooth. I'm about 100lbs, so I can get the scooter to reach 28-30mph, & I can get almost 50 miles range out of it. 100% worth the money. I was skeptical about the air tire up front (I've only ridden scooters with solid tires), but it's holding up great & actually makes for a smoother ride. Plus the wheel itself is quite sturdy. The only complaint I have about the scooter is the adjustable handlebar slides down on me sometimes, but other than that, it's perfect for me getting around town. I also highly recommend buying the fast charger the eWheels guys have for sale, because it took 10hrs to fully charge my scooter after a long day cruising around D.C. The final thing I have to say is eWheels customer service is some of the best I have experienced. Even if you don't want the Vsett 8, I'd recommend purchasing from this company.
ewheels 5 star review on 23rd August 2021
Helpful Report
Posted 3 years ago
Great customer service! I contacted support and reply was quick. Ordered two vsett scooters and was shipped immediately.
Helpful Report
Posted 3 years ago
Fast and easy purchase
Helpful Report
Posted 3 years ago
Can’t say enough about the stellar customer service on cutting edge imported technologies.
Helpful Report
Posted 3 years ago
Dealing with ewheels was a true pleasure. Communication and support made for a very comfortable experience.
Helpful Report
Posted 3 years ago
My while came in less than a week. All contents were packed tightly and efficiently. Directions were well written and easy to follow went together smoothly and quickly. I would recommend this product and company to anyone looking for a compact and quality evoke.
Helpful Report
Posted 3 years ago
My turbo wheel scooter arrived and was delivered with excellent customer service each time i wrote an email. The scooter looks amazing and i am very excited to ride it as soon as i am feeling better. All said, i will definitely be coming back to ewheels to purchase my next scooter. I have never experienced such excellent customer service.
Helpful Report
Posted 3 years ago
Just wow!! For starters the customer service is flippin outstanding. So helpful, so informative, so nice. They have the knowledge and the energy to push it. And then, when it comes to product, they have what your looking for and more. There line up of scooters and EUCs is unmatched. They also have pull when it comes to new design and need from the manufacturer. Which is awesome!!! If your in the market for some electric life changing commuting and safety, you can't go wrong with Ewheels. They will treat you right with the treat your looking for.
ewheels 5 star review on 19th August 2021
Helpful Report
Posted 3 years ago
Love the people at ewheels they answered all my questions very quickly, are great evangelists for the sport and have a wide selection of parts for every wheel to keep your wheel running great. What’s not to love?
Helpful Report
Posted 3 years ago
It was a pleasure working with William on the ewheels team and would definitely do business with his team again. Professional and knowledgeable. The unfortunate and unforeseen shipping delays, which were completely out of their control, were the only disappointment in the process. Still waiting for wheel to arrive.
Helpful Report
Posted 3 years ago
thank you for your great customer service and Communications with my ORDER and over all Process.. Your Strength in completing my order to best narrow down my choice of upgraded wheel has completely satisfied my purchasing experience. - helped me on both the V11 and RS HT - kept me updated when i consistently asked about status updates - provided me with strong safety solutions (OEM battery vs upgraded battery) to prevent cut outs and thermal events - the purchase was seamless from 500 deposit to completion with options to switch from one wheel to another.. - offering more than just a single wheel purchase, fast charger, and accessories. - knowledge of specs and results of previous purchases from others - helped me narrow down what i would be satisfied with. all of those items above i would always buy from your business and recommend others as well.. trust me i will always say where i got this wheel from and encourage others to purchase from you
ewheels 5 star review on 19th August 2021 ewheels 5 star review on 19th August 2021
Helpful Report
Posted 3 years ago
RS cover was exactly what I ordered and arrived in 2,days!!!! And the customer service is top notch. Ive sent a lot messages regarding some wheels and always got a rapid reply.
Helpful Report
Posted 3 years ago
ewheels is rated 4.9 based on 3,658 reviews