eWheels Reviews

Name: eWheels
Rating: 4.89

4.9 Rating 3,801 Reviews

98 %

of reviewers recommend eWheels

4.9

Based on 3,801 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Amazing scooter definitely will recommend my friends

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953

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jason and the crew at eWheels do a great job when it comes to customer service and support. They are quick to respond and I could not be happier with my purchase. I highly recommend these guys if you are looking to buy an electric PEV.”

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Posted 4 years ago

“Great customer service From Daisy Drew and Jason. Great timing in responses to allow me to switch my order .Great customer relations. Keep up the good work 👏 👍”

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Posted 4 years ago

“This is the second wheel I have bought here. I also have a pre order in on the Sherman. EWheels is a great company to buy from. I plan on using them going forward for all my EUC purchases.”

eWheels 5 star review on 20th November 2021

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Posted 4 years ago

“Fast shipping,perfect condition thanks for the extras.q”

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Posted 4 years ago

“it is a magnificent product easy to use I am very happy to have it and and weells always kept me informed of my product Thanks”

eWheels 5 star review on 17th November 2021

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Posted 4 years ago

“First purchase from eWheels! I am impressed with correspondence and diligence from a polite and courteous team of people. Feelings are based on experiences and I have good feelings with eWheels! Thank you!”

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Posted 4 years ago

“Ewheels consistently delivers exceptional customer service!”

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Posted 4 years ago

“I was waiting for an InMotion V11 to be available in stock for months at a competitor's store only to see it being delayed month after month. However, eWheels had them in stock which arrived at my front porch in a mere 3 days after ordering it. Before ordering, I had many questions for the sales and support teams which were all answered within 24 hours of the question being sent to them. I look forward to a long and fruitful "EUC relationship" with eWheels and I highly recommend them for beginners and veterans looking for a new PEV.”

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Posted 4 years ago

“Fantastic customer support, great communication throughout my pre-order (even with challenging shipping conditions), blazing fast shipping once the product was ready”

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Posted 4 years ago

“Great communication during fulfillment! Wheel arrived on time and is awesome!”

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Posted 4 years ago

“Great customer service, Drew & Jason, really work with me in choosing a wheel, making changes. They are very accommodating & understanding excellent service.”

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Posted 4 years ago

“Paid for the Inmotion v12. Received the receipt and tracking the next day. A couple of days later, I received a box. I am from Hawaii, and the Inmotion v12 is intack. Packaging is durable. The V12 was 50% charged. First time riding and I fell hard. EUC is very durable. Happy with the delivery and the product.”

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Posted 4 years ago

“Awesome company to work with. Open communication, keeps you posted and informed, and the products are top-notch. All questions were answered before they even needed to be asked!”

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Posted 4 years ago

“Despite massive supply chain problems in 2021, ewheels kept me updated with every snag in the shipping supply chain, such that I never felt the need to call or email them. Excellent communication, and my InMotion V12 arrived in perfect condition!”

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Posted 4 years ago

“Wow, amazing customer service! Drew help me out a lot. Even when I asked stupid questions. Had an issue with my scooter, but a replacement was sent to me within days. Thank you for all the help! Robert Lewis”

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Posted 4 years ago

“Love ewheels Jason & Drew are what makes this community.”

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Posted 4 years ago

“Awesome customer service. Really fast response. Really helpful. This is my second wheel buying from them. Would recommend them.”

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Posted 4 years ago

“Amazing customer service and warranty support. When my controller died, they offered to either change it for me or to ship a replacement the same day. They also wrote up a doc with pictures to lead me through the installation. Excellent communication from ewheels, whether it's responding to a support request, getting information about a new wheel, or finding out the status of an order.”

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Posted 4 years ago

“Best place to buy a pev. Ewheels is very transparent in their wheel delivery and provides a great service to the EUC community.”

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Posted 4 years ago

“I HAVE NO PROBLEMS WITH ANY OF MY WHEELS AN THE PARTS SERVICE IS GREAT AND HOPE TO GET A FAST CHARGER FOR THE V12 when AVAILABLE”

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Posted 4 years ago

eWheels is rated 4.9 based on 3,801 reviews