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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS β˜…β˜…β˜…β˜…β˜… Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
As I picked up my first wheel from the warehouse, when I needed some spare parts they gave me a discount for shipping, which was a nice surprise. When i email late night questions there is a response in the morning. Nothing but good to say about ewheels
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Posted 4 years ago
Ordered a sherman, fender, upgraded charger. They kept me in the loop on where the barge was, and where all my pieces were once shipped to me.
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Posted 4 years ago
The Ewheels team is fantastic! Thank you! This wheel is equal to the honda trail 90! Speed, distance, agility, and rider comfort #1. The ability to transition between roads and different terrains is amazing! Just what I wanted! πŸ‘πŸ‘πŸ‘
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Posted 4 years ago
Excellent customer service. Previously, I bought a couple wheels from their competitor, but I quickly learned that eWheels is superior in almost every way. They stand behind the products and help to resolve any issues that may arise. They know the wheels inside and out; their knowledge base is an invaluable asset before and after a purchase. My only wish would be to add a phone number for customer service.
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Posted 4 years ago
The best EUC dealer in the USA with a great staff to help with all your EUC needs.
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Posted 4 years ago
I recently contacted your customer service with a steering problem on a recent scooter purchase (a so called notch in the steering mechanism.) I deem to be unsafe. Your so-called customer service response was really nonsensical. Your return policy compared to Amazon is a joke. I will not recommend your website or purchase from your website.
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Posted 4 years ago
Thank you for your feedback, certain attributes of a product are not to everyone's tastes. >95% of Lightning/10X Owners do not mind the notch for keeping the steering 'on track', especially at the higher speed, this helps reduce wobbles. "Most Customers report that this improves in time, linkage frees up, & the behaviour becomes 2nd nature. On the Vsett 10+ they removed this notch, with the result that many owners are asking why they did this...."
Posted 4 years ago
These guys help me with my rapid fast charger for my ZERO 11X. Plus the delivery was super fast. Thanks again.
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Posted 4 years ago
Ive purchased 3 EUCs from EWheels and always received prompt, courteous and most important, knowledgeable customer support. They ship the wheels out fast and immediately responds to any and all questions you may have. Their website buying process is straightforward and it has sufficient product detail to make an informed decision. I recently bought the RS19 HT with EWheels proprietary Molicel batteries from EWheels so I can have a piece of mind that Begode wheels are as safe as possible and although only rode it 100 miles, the performance is insane and so far running flawlessly with no worries of a battery malfunction. With their competitive prices, fast customer service and a company who goes out of their way to support the PEV community, I will only buy my future EUCs from EWheels.
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Posted 4 years ago
Very helpful and quick to respond with any questions I have
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Posted 4 years ago
Great website and speedy processing! Will definitely order from again.
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Posted 4 years ago
Wheel delivery service was good but i have an actual problem with the wheel.
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Posted 4 years ago
The team at eWheels is very supportive and responsive which is why I buy all my wheels and euc parts from them. Both wheels (Sherman and S18) have performed flawlessly and with no issues at all. They also stick to their time frame and eta’s (which you don’t see so often these days). Very pleased.
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Posted 4 years ago
I am pretty impressed with the level of customer service I have received from ewheels. I got all my questions answered and received everything that was promised. Kudos guys! I will definitely recommend ewheels to friends and family.
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Posted 4 years ago
Incredible customer service, very difficult to find a company that cares about it's customer base as much as ewheels. Had an issue with my first order, they were super helpful and FAST to reply. Thanks Jason and the team!
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Posted 4 years ago
ewheels is by far THE best place to buy an EUC or Scooter. I have made several purchases and the level of service and knowledge is simply outstanding. Jason is very attentive, professional and easy to work with. You can tell he loves what he does. I highly recommend ewheels. I've purchased 4 EUC's and an electric scooter from ewheels and every transaction was perfectly executed.
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Posted 4 years ago
Normally don't bother writing reviews for websites. But given the slew of just awful experiences lately of delayed shipments and lack of communication from so many companies I felt it necessary to give credit where it's due. I'm not sure how they're managing to do it, but eWheels seemingly hasn't skipped a beat. All my orders are shipped ridiculously fast and support is right there to answer any questions. This is definitely the place to go for your all your pev resources.
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Posted 4 years ago
Great experience as always
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Posted 4 years ago
Ewheels is a model company for customer satisfaction anytime I need a part it is sent out to me within a day or two I have purchased two scooters from me wheels and would highly recommend them to someone else great job
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Posted 4 years ago
ewheels support is fast and helpful, will shop again
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Posted 4 years ago
I don't know another company, providing same level of customer service, as eWheels. Their response is always very quick and knowledgeable. When I received my first wheel from them, immediately I had a problem. It was Sunday, mid day. I sent them a chat message and got a call back in no more than 5 min. I had a problem with my 2nd wheel, KS-16X, and after trying hard to help me, they sent me a shipping label for warranty service. In the meantime, I ordered my 3rd wheel from them - KS-S18. I received it in 2 (two!) days and the same FedEx truck took away my broken wheel for repairs.
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Posted 4 years ago
ewheels is rated 4.9 based on 3,683 reviews