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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
Decent shipping time, but better Canadian shipping options are needed...Fed Ex is WAY too expensive. The parts I received were not what I was expecting. The website needs a zoom function for pictures of parts and the descriptions for parts could be more clear.
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Posted 4 years ago
great experience! I ordered a part without signing in and payed for the order plus shipping. Before my order shipped, ewheels actually found my account and then REFUNDED the shipping that I paid, once they found out I was a member. Great customer service, very community oriented
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Posted 4 years ago
Second S18 I've purchased through ewheels, and both times have been great. The first time was for the pre-order, and I received monthly email updates on the status. The second order I received within the week. Love both of the purchase experiences!
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Posted 4 years ago
Through two wheels, several smaller purchases, a battery recall, and a warranty claim, eWheels has always come through. Great support and communication.
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Posted 4 years ago
Great service and support
ewheels 5 star review on 23rd July 2021
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Posted 4 years ago
Quick attention to orders and fast delivery with appropriate discounts automatically applied to returning customers.
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Posted 4 years ago
ewheels has been great, but i wish there were more resources for first time riders. like how to ride, a getting started, or tips. i needed to look online for a bunch of resources to figure out how to start riding. also needed to buy a cover to prevent scratches from constantly falling off when starting.
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Posted 4 years ago
Scooter is amazing… Very powerful and fast… Most of the time I ride in mode 1 single motor… However what’s the full volts I’m supposed to be at when the scooter is fully charged? I wish there was an fix in terms of sports mode… When you put the scooter in sports mode you cannot turn it off unless the you power down the scooter … I found a small crack of my scooter board… Can you guys send my out a new board.. Thank you
ewheels 4 star review on 22nd July 2021
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Posted 4 years ago
Great service, amazing communication regarding shipping issues (by the shipper).
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Posted 4 years ago
Answered all my questions and prompt response to all of my emails. Best customer service you can get. Loving my s18.
ewheels 5 star review on 21st July 2021 ewheels 5 star review on 21st July 2021
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Posted 4 years ago
Over the past year I have purchased 3 EUCs from ewheels.com and logged over 6000 miles on those machines. For my entire journey ewheels.com has been there supporting me with everything I needed from parts to advice about how to repair my machines when I crashed. They have also provided the SAME level of parts support and technical expertise for my inmotion V11 that I purchased in the used market. One more thing about shipping and ewheels.com - They dont try to gouge you for shipping and they know how to work the systems to get you your order FASTER and CHEAPER than anyone. I rarely take the time to write a review, but ewheels.com is the #1 merchant that I have ever worked with hands down.
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Posted 4 years ago
100% best costume service. Thanks ewheels😁
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Posted 4 years ago
We have purchased many performance electric scooters from E-wheels and have been very well taken care of from a customer perspective. This began from the very first contact with Drew as part if their team. William has been an ongoing tremendous value to your overall customer concerns and purchasing experience from his professional expertise! Highly recommend these guys for their commitment toward the product lines they sell and service on an ongoing basis. The prices of the products are competitive however the customer rappour is where we've been very satisfied. Thanks again to the entire Ewheels team behind the scenes!
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Posted 4 years ago
Purchase my KingSong S 18 from Ewheels.com on a Monday And received it by Friday. Before I purchased it I asked him a bunch of questions and they responded very quickly. Shipping was fast. Came FedEx, and in one piece LOL.
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Posted 4 years ago
Fantastic product and shipping, looking forward to doing more business!
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Posted 4 years ago
Great customer service and fast delivery
ewheels 5 star review on 19th July 2021
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Posted 4 years ago
I have had good experience with e wheels.
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Posted 4 years ago
The eWheel service is always top notch. I'll never buy another EUC or Scooter elsewhere.
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Posted 4 years ago
Fantastique service from Ewheels. Quick to respond
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Posted 4 years ago
Jason and his team have supported me from the very beginning with sound and honest advise on all my purchases. Not only are they responsive but also transparent with all of their information. For such a niche market these are invaluable credits. I don't see myself reaching out to any other source for PEV products. Keep up the good work guys.
ewheels 5 star review on 15th July 2021
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Posted 4 years ago
ewheels is rated 4.9 based on 3,683 reviews