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ewheels Reviews

4.9 Rating 3,683 Reviews
98 %
of reviewers recommend ewheels
4.9
Based on 3,683 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
EWHEELS ★★★★★ Review Amazing scooter definitely will recommend my friends
Read ewheels Reviews
ewheels 5 star review on 7th September 2025
Al Sprosta
ewheels 5 star review on 5th September 2025
Zach Atkinson
ewheels 5 star review on 4th September 2025
Andrew Lopez
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 24th August 2025
Anonymous
ewheels 5 star review on 13th August 2025
David Lehmer
941
Anonymous
Anonymous  // 01/01/2019
We have a lot of cool, high tech toys but I have to say my son and I get more enjoyment per dollar out of our King Song 18XLs than any other device we own. Not only are EUCs a great way to explore the world, but they are serious transportation everywhere we go. I have been wheeling for 4 years and I will NEVER be without one. Jason and the team at eWheels are always incredibly responsive and keep us rolling. Awesomeness.
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Posted 4 years ago
Fast delivery, free wrist guards, great wheel, what more can you want!
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Posted 4 years ago
Thanks so much
ewheels 5 star review on 10th July 2021
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Posted 4 years ago
I bought the in motion v11 from ewheels on backorder. Within days I had a tracking number and an estimated date of arrival. The process was smooth and easy. This is my first wheel and it is nothing less than incredible. Power pads are now on their way with a separate tracking number. Will definitely be a return customer! Thanks again
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Posted 4 years ago
The guys at ewheels provided top notch customer service! Email responses were fast and they were super knowledgeable on the products. I felt like I was getting info. from a good friend. After being disappointed for various reasons by two other companies while trying to purchase an e-scooter, the guys at ewheels came in for the save! They were able to get my new scooter mailed out to me same day. I was super surprised and delighted when I received my scooter and they had included a few accessories! Thank you for making the buying process easy. I was happy to give you my cash! Lol
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Posted 4 years ago
eWheels has the best and fastest communication of any business to consumer company I've worked with. As a regular person buying a scooter, I felt like I was dealing with my own personal account manager or sales rep at a professional equipment supply company.
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Posted 4 years ago
Extremely helpful with all of my questions. Every email was answered quickly. Drew is an awesome person to deal with if you can.
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Posted 4 years ago
Good service
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Posted 4 years ago
great customer service!
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Posted 4 years ago
I am new to the EUC world and recently just received my new Inmotion v11. I previously ordered an EUC from another competitor and ultimately canceled my order outright. What is funny now is that I watched so many videos on YouTube and other social Media sites giving high praises about ewheels customer service. During this time I asked myself many times, why I did not order from them in the first place. Stepping out on faith I decided to try again and order another EUC. On May 26, I placed an order for the V11 from ewheels and was immediately satisfied with the customer service. What ultimately stood out to me about ewheels was the direct communication that I was getting from them. Thanks to the ewheels team and EUC community I was able to reaffirm that I made the right choice. What I really liked about my experience was the fact that I had the ability to monitor my shipment in real time on the cago ship. I watched with enthusiasm by seeing my unit ship half way around the world from China to the United States. In my professional opinion if you are in the business of purchasing an EUC, I would highly recommend the ewheels family. Thank you, M. Ellis
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Posted 4 years ago
My charger came all "banged-up" by the shipper. Contacted eWheels and they were very responsive. They emailed me a return label, and once they received the damaged charger, we were able to work out a favorable outcome.
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Posted 4 years ago
Excellent service all around. Honest about shipping times, kept in touch throughout the receiving process, happy to answer all my dumb, noob questions. I really wish more folks ran a business like these folks. Can't recommend them enough.
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Posted 4 years ago
eWheels was great with shipping updates. This is appreciated given that EUCs seem to be on constant backlog everywhere. I have had no problems requiring any other assistance to date.
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Posted 4 years ago
Outstanding customer service, great communication and timely delivery of products. Their prices are also the best! I will definitely only be using ewheels from now on.
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Posted 4 years ago
Received my veteran Sherman in good condition. Only issue I found was a cracked screw housing on the backlight. Inserted a picture of backlight.
ewheels 4 star review on 8th July 2021
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Posted 4 years ago
Hi guys, The experience I had with Ewheels has been excellent. They were very informative with me on my product. When asking questions.. they reply right away. Working with Williams from sales. I purchase a Veteran Sherman v3? I love it! Want a multi wheel. That's the wheel to have. Thanks Ewheels
ewheels 5 star review on 8th July 2021
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Posted 4 years ago
Wow! A scooter that really scoots with awesome braking abilities...ultra portable, ultra light and ultra cool!!
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Posted 4 years ago
I've bought two wheels from ewheels now, and I've been very satisfied with the service they provide. My first wheel, a KS 14D, got bricked from a firmware update so I reached out to them to see if they could offer any assistance. They sent me a KingSong app to install which fixed the issue. Their prices are the best I've seen also. I'll continue to buy from ewheels in the future.
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Posted 4 years ago
Thank you E wheels! Purchasing though your business has been a pleasure and far from a heart ache I contacted a team member with questions and had almost instant replies which almost never happens with large companies and that made the biggest difference with trusting you guys! Everything was smooth besides fed ex’s week delay which was a bummer but I know you guys didn’t have anything to do with that So thanks again and I’ll definitely be coming back for more purchases in the future and will let others know of this easy and reliable process! Foss
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Posted 4 years ago
great service, quick responses, fast delivery, this company has went well beyond my expectations. I would more than definitely use them again!!!
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Posted 4 years ago
ewheels is rated 4.9 based on 3,683 reviews