Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,831 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I only bought some Lignocel and fake plants from the website, but the pricing on the Lignocel was good and the 12.5kg bag (these are big bags, around 100x50x30cm) was delivered to the house without any additional delivery charge - in fact delivery was free because the other bits pushed the order over the free delivery threshold. Overall I can't complain at all, what I ordered for a good price was delivered in the stated timescale.”

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Posted 7 years ago

“I had excellent service from them,they didn`t post the live insects until the weather conditions were correct to do so which is right,and the items came nicely packaged with the well being of the insects the priority.Will shop with them again.”

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Posted 7 years ago

“Excellent service, shipping of my animal was delayed due to particularly cold weather but I was informed via email and happy that the welfare of the animal was not compromised. I would highly recommend this service.”

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Posted 7 years ago

“Quick delivery”

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Posted 7 years ago

“Friendly customer service, speedy delivery, happy customer!”

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Posted 7 years ago

“They are very good”

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Posted 7 years ago

“I received a goliath spider very well packed and in great condition. Very pleased with it indead Thankyou”

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Posted 7 years ago

“The animals were packed very well and safely and arrived as promised.”

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Posted 7 years ago

“Happy with our snail :)”

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Posted 7 years ago

“I’m not to happy yet never received my order”

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Posted 7 years ago

“Fantastic value for money and loads cheaper when you cut out the middle man”

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Posted 7 years ago

“You guys are fantastic, found everyone so lovely mannered to talk to and help with questions, defiantly order from you again, thanks for all your help x”

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Posted 7 years ago

“Excellent product and service”

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Posted 7 years ago

“Very quick delivery, excellent service, I would highly recommend”

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Posted 7 years ago

“Exactly what i wanted and fast delivery. Excellent”

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Posted 7 years ago

“The sevrice am quality of pets was amazing thanks guys”

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Posted 7 years ago

“As always, the products are high quality. Unfortunately thebdeluvery itself its a bit costy but other than that all perfect.”

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Posted 7 years ago

“Great people, great selection of exotics I've used twice now one week a albino Burmese python and the week after a frilled dragon both been well kept will use again also very good delivery very happy with our new pets looking forward for some more would recommend to everyone thanks much appreciated”

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Posted 7 years ago

“Fantastic verry happy with my burm python”

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Posted 7 years ago

“First class service A1 for reptiles”

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Posted 7 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,831 reviews