Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,828 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,828 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 28th June 2023

Liam Rafferty

Exotic-Pets.co.uk 5 star review on 21st June 2023

William Stewart

Exotic-Pets.co.uk 5 star review on 7th June 2023

Emily Dulston

Exotic-Pets.co.uk 5 star review on 18th May 2023

Craig Bond

107

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery come on time which was great but the box was bettered and lucky it wasn’t raining or the items would if got wrecked but other than that they where fine just the packaging could be improved!”

Helpful Report

Posted 4 years ago

“Fast delivery and just what I wanted although some of the crickets were on the small side (ordered large!) but my beardie didn’t mind! Will definitely use again!”

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Posted 4 years ago

“Good quality feeders, 5-day delivery, happy with my purchase.”

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Posted 4 years ago

“Had a problem with delivery but in the middle of Coronavirus exotic pets sorted it, so thank you.”

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Posted 4 years ago

“I buy live food & am always happy with what I receive. Always well packed, everything is alive & delivery is fast.”

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Posted 4 years ago

“Essentially amazon for pets. Always has high quality essentials for sale at a reasonable price. I just wish they could get more oddity inverts in from time to time.”

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Posted 4 years ago

“Both insects (female Madagascar hissing cockroaches) arrived alive and healthy :) Fast delivery and secure packaging”

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Posted 4 years ago

“Really good service. But although they sent me the wrong order. When i told them the mistake they made, they soon rectified the order and they were fast at amending the order. 4 🌟”

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Posted 4 years ago

“The only problem was the delivery time. Took 2 weeks to get it.”

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Posted 4 years ago

“Tarantula arrived safely packed and heat map still warm . Healthy. Would definitely recommend.”

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Posted 4 years ago

“All the animals arrived very healthy! Good communication”

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Posted 4 years ago

“Excellent, really pleased with my frog and he appears to be in excellent health. Only thing which lets these guys down is the length of time they take to answer messages... otherwise great 👍🏼”

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Posted 4 years ago

“Ordered the XL reptibreeze, arrived on time and good condition.”

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Posted 4 years ago

“Very pleased with my item when it arrived no damaged at all but delivered did take a long time to process after purchasing this item I call the staff and they were very friendly, just would be nice to know when your item is dispatched a delivery day time slot is given as it a guessing game but overall very pleased its here”

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Posted 4 years ago

“Easy to use website, the only thing i did not recieve was a text to say my spider was being delivered on the day. Apart from that happy with my purchase”

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Posted 4 years ago

“Items always arrive well packaged & in good condition. It would be better if online tracking was included with items or even an email to tell date of delivery, so as to enable customers to know what day/date items will be delivered/”