Exotic-Pets.co.uk Reviews

Name: Exotic-Pets.co.uk
Address: Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,, Derbyshire
Rating: 4.69

4.7 Rating 1,831 Reviews

93 %

of reviewers recommend Exotic-Pets.co.uk

Company Reviews

Questions

Metrics

4.7

Based on 1,831 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01246 568390

Email:

support@exotic-pets.co.uk

Location:

Bagthorpe Farm, Hollins,Old Brampton, Chesterfield,
Derbyshire
S42 7JH

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Exotic-Pets.co.uk 5 star review on 4th September 2025

109

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Bought a giant millipede for my grandson, who has Autism. He's been desperate for a pet and we had previously seen a millipede belonging to someone else. He absolutely loves it and it has settled well into its new home.”

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Posted 8 years ago

“The usual well packed order arrived very quickly .I am very pleased with the order thanks very much.”

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Posted 8 years ago

“first time customer, excellent service. couldn't make the date I requested for delivery, promptly rang as soon as my order went through and arranged a next day delivery. Product arrived next day and no issues with condition.”

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Posted 8 years ago

“My animals came in good health would definitely recommend exotic pets. I bought a millipede and Mexican red knee spiderling.”

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Posted 8 years ago

“The service was as promised!”

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Posted 8 years ago

“Well packed millipedes, delivered quickly.”

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Posted 8 years ago

“Delivery arrived on time. I ordered 2 slings and they were packed very well”

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Posted 8 years ago

“We have ordered from you before, and things always go to plan! The animals are healthy and well packaged, and deliveries come promptly. Prices are reasonable and customer service excellent. Thank you!”

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Posted 8 years ago

“Ordered substrate for my tarantula and I was impressed at the price and quality of the service it was delivered very quickly and packaged very well. I recommend Exotic-Pets.co.uk to anyone I will be shopping there again”

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Posted 8 years ago

“The faunarium was adequate for a hatchling, provided everything needed to care for my corn snake. I don’t think it’ll last a year due to the rapid growth of corn snakes but it will last for a few months which is good enough. If I was to buy another hatchling snake I would purchase this faunarium.”

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Posted 8 years ago

“Excellent service! Promt, helpful, informative, accommodating, friendly and good value. Can't recommend highly enough.”

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Posted 8 years ago

“A very pleasant experience, from start to finish. The reptile purchased arrived securely packaged in small, plastic-container with a little tissue inside; the dates of recent feedings and his last shed written on top. The plastic container itself was further secured in a polystyrene box, closed tightly with tape, as well as tissue-paper cladding on the inside. Undoubtedly, the reptile wasn't in danger during transit. The reptile himself, an Aesculapian snake, looked to be in perfect health, and continues to do so. The first feed involved a little trial and error, but having worked out a system that works, will undoubtedly get easier. Items purchased along with the reptile, including frozen mice, that were very kindly substituted for a bigger type, arrived in perfect order too, further enhancing my opinion. They were all packed securely inside a large cardboard box filled with shredded paper/card that served as very sufficient wadding. The only thing that was perhaps stressful was the wait, though I would make it clear that it was through no fault of Exotic Pets. I ordered late on a Tuesday night, though it was written clearly that orders had to be in before AM to be delivered the next Thursday. The 9 day wait was advantageous in that it allowed more time to prepare, and perhaps even re-evaluate the purchase of an exotic pet, though in my case, time was spent counting the day he was to arrive. Delivery day was probably the most anxious-filled; the order being delivered late in the evening, though predictably, those feelings do very quickly leave you upon opening the box. Exotic Pets certainly delivered with their quality of service, and I wouldn't hesitate to recommend them to others in the market for exotic reptiles, and other interesting creatures. Thank you!”

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Posted 8 years ago

“Friendliness and useful information given before and after purchases.”

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Posted 8 years ago

“First class service, quick delivery, well packed, will definitely use again.”

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Posted 8 years ago

“Good service, good value.”

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Posted 8 years ago

“Location took some finding but all my purchases were spot on will definitely use again”

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Posted 8 years ago

“The glass vivs came not broken and all the food and substrances are great quality the only thing is i was not notifies about when will my tanks come but its problem of the delivery driver but ktherwise its amazing best shop for reptils for sure stuff really helpful”

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Posted 8 years ago

“Received a happy, healthy baby leopard gecko from Exotic-Pets UK today, along with brown crickets and mealworms. All well packaged and delivered quickly and safely! Prompt and friendly customer service, and great prices on reptile supplies (vitamins, accessories etc.) Very happy customer!”

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Posted 8 years ago

“Very good from start to finish. Ordered a mbk and he's a little beauty! Very fast at getting here (north of Scotland) and very well packaged. Would definitely buy from exotic-pets again.”

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Posted 8 years ago

“Excellent fast service, always there to help, very pleased thanks +++++++”

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Posted 8 years ago

Exotic-Pets.co.uk is rated 4.7 based on 1,831 reviews