eXXpozed Reviews

Name: eXXpozed
Rating: 1.37

1.4 Rating 183 Reviews

9 %

of reviewers recommend eXXpozed

Company Reviews

Questions

Metrics

1.4

Based on 183 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 14%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how eXXpozed made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cristina Conchinha Marcao

eXXpozed 1 star review on 3rd November 2022

Tomasz LAptas

Anonymous

eXXpozed 5 star review on 18th March 2022

Ivan

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fraud. They have withdrawn money from my credit card without authorization. I have reported them to the Police this afternoon. Do not buy anything from them”

Helpful Report

Posted 3 years ago

“WARNING!!! DO NOT BUY ANYTHING FROM THIS WEBSITE! I placed a order with 7 items which worth 1314.86 euro on 11 May 2020. I only received 1 item from exxpozed today (10/06/2020), I've tried to email and call them, but they completely ignore my enquires for whole month. They only reply when you give negative review on Google page. They said they shipped all 7 items by DHL, I called DHL a fews time with the tracking number CI601888836DE, but DHL said they only had 1 item. Exxpozed lied to their customer all the time, they try to play a disgusting game. IT IS A SCAM! I've reported it to Paypal, hopefully Paypal can get my money back.”

eXXpozed 1 star review on 10th June 2020

Helpful Report

Posted 3 years ago

“3 minutes ago I ordered a sleeping bag more than a month ago. I still haven't received the sleeping bag. When I called the customer service they offered me to refund my money (350 euros) because they couldn't tell me when the sleeping bag would be available for shipping. It's been a week now and I still have not received a refund. Their hotline is so busy I cannot even get through the line.”

Helpful Report

Posted 3 years ago

Helpful Report

Posted 3 years ago

“100% FRAUD. They do not have any stock at all! DHL tracking number has been provided immediately but item has never been sent ("scheduled for pickup" according to DHL for already 2 weeks). No reply on any of my 5 emails to them. Only upon PayPal case has been created they replied that "item has been returned back to them according to COVID-19" - they lie obviously and DHL confirmed thus lie. Avoid this and outdoorsport24 and backpacking-united.com and thousand other websites created by russian and chineese hackers. I GIVE THEM ZERO if I can do it here”

Helpful Report

Posted 3 years ago

“Purchased a jacket on the 19th April. Date is now 23rd May & still no jacket. Emailed them & they just make excuses. Just glad I paid via PayPal. Avoid this company’s misleading sales pitches!! Only gave one star as you have to!”

Helpful Report

Posted 3 years ago

“Very poor customer service, not a honest seller, do not buy anything from this website, just see the attached ture reviews.”

Helpful Report

Posted 3 years ago

“truly shambolic. I ordered items on the 17th April, showed it would be dispatched within 5 days. still haven't received items. requested refund: cancelled some of the items (28th - 8 days ago) and have yet to receive money back from them = theft. avoid avoid avoid still waiting for one item, absolutely no communications or even an apology. complete shambles, haven't responded to one of my emails. dispute raised with Paypal - they have stolen my money”

Helpful Report

Posted 4 years ago

“I wouldnt even give them one star! Ordered in early March 13. Tracking says every day delayed. April 1 delivery is loaded will likely be delayed. Now it is May 3 and it says the same thing. DHL website was no help either.”

Helpful Report

Posted 4 years ago

“They are the worst, Florian Steinweg handled my order and. collected funds via papal on Feb 5 and item was shipped via DHL then transferred to United States post office, clearly to save money on shipment. after much frustration, Mid March I tried yto cancel and he said I am responsible to track down. DHL couldn't locate via tracking # given to me. Finally 2 month later April 1st Post office tried to deliver package to me and it was torn and rewrapped and I refused to receive it and disputed with my credit card. They are fighting back to get paid anyway ebven though package is sent back to them. I have never had such a bad and complicated shopping experience. I order from Europe a lot and all items are delivered DHL or FED EX in 3 days.”

Helpful Report

Posted 4 years ago

“Made an order on 14 April, made 3 phones calls, no one answers. Not recieved products”

Helpful Report

Posted 4 years ago

“I ordered an item (pair of walking poles) on March 29. To-date (one month later) it appears these have not even shipped, and besides one or two generic replies the only somewhat informative reply on April 8 stated: "Unfortunately we can't say when the order can be shipped, because we are still waiting for the delivery from the manufacturer" ... unbelievable because they still advertise on their website "Shipping time 1-2 days" for this item. They pull the money from your credit card immediately even when they do not have the item in stock, as well as the fact that they are showing false shipping times on their website.”

Helpful Report

Posted 4 years ago

“This company is a joke. Do not waste your money. Tried to purchase a back protector for my son and it has now been 4 months and all they say is that it is DHL issue with delivery, still sitting in DHL?? What? Never offered a refund or any help with the situation. They just give excuses but never any solutions. I am out $80 and still nothing. They said it sent but then 4 months later still no sign of package. Now I see why they only get 1 star. Please do not waste your time or money with this company. My last email was not even answered. Obviously they do not care about customer service. The easiest thing to do was a refund but never offered. Again just excuses. Dont do it! If I could do no stars I would. Spend the extra $5 or $10 and go with a reputable company with integrity! DON'T DO IT!”

Helpful Report

Posted 4 years ago

“ordered goods went through whole process no result,be very suspicious of this crowd,look to be conmen”

Helpful Report

Posted 4 years ago

“Absolute joke - still haven’t received my package, cost in excess of £150, I had to do all the chasing, spent hours on the phone, still nothing. Now I have to drive for 2 hours to pick the parcel up (if it is there) with no compensation whatsoever, told nothing they can do. Wow, how helpful and how costly it's all been for me. DON’T TOUCH WITH A BARGE POLE !!”

Helpful Report

Posted 4 years ago

“Absolute joke of a company. Do not order anything from them. I paid £16 to have the item arrive in time for a holiday. The second the payment was secured, the originally-displayed expected delivery time could then no longer be found. They won't reply to emails within 3 days (some they completely ignore) and when they do they don't actually reply to your query - they just fob you off. When the item didn't reply in time I cancelled the order within 2 weeks, as per their contract, but, nearly another 4 weeks later, they have still yet to either provide a refund, nor has the item arrived which they're blaming on the courier (which they need to take responsibility for- it's their supply chain to manage), although it appears as though they tried to send it to Iceland rather than the UK?... PS, they are more responsive over social media than email, so choose this route (not that it will actually get you anywhere) Utterly incompetent, appalling customer services and a disgrace of an online retailer.”

Helpful Report

Posted 4 years ago

“The worst company ever. It took 8 weeks for a pair of boots to arrive. The box came bashed in. No instructions on how to return the boots that i no longer needed. Snippy replies to queries. I don’t know how they continue to do business.”

Helpful Report

Posted 4 years ago

“THE WORST - DO NOT ORDER FROM THIS COMPANY. Ordered a snowboard online, it said it would take 2 days to ship before I pressed purchase. Then my payment was processed, didn't received any e-mail communication from the company for a week. No update on deliver date, shipping confirmation. I sent 5 e-mails and didn't hear back, finally connected with someone over Instagram. Then they messaged me to say that they could not ship to me because of of the package dimensions, cancelled my order and refunded my money. So my snowboard did not arrive in time for my ski trip. the worst online shopping experience I have ever had. DO NOT SHOP - WARNING. TOTAL SCAM.”

Helpful Report

Posted 4 years ago

“Absolutely shocking! Don’t trust what they say as it’s all lies. If it says the item is in stock, it’s not! Delivery in 2-3days doesn’t happen. Use this company at your own risk!”

Helpful Report

Posted 4 years ago

“I went to buy a jacket I checked out and it didn’t ask me for payment details just said my order was confirmed Got a thanks for your order email and shipment will be out soon then never heard anything more from them. Waste of time as I didn’t know what was happening with the item so didn’t buy elsewhere from waiting.”

Helpful Report

Posted 4 years ago

eXXpozed is rated 1.4 based on 183 reviews