Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,684 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

So far so good. Ordered a pair of prescription glasses without trying them on first. We'll see how it goes when they arrive. The online "try them on" tool seems to work pretty well, so hopefully, it's a good fit for my face!
Helpful Report
Posted 1 year ago
Item was out of stock when I ordered it, but they didn't give up and eventually located what I wanted!
Helpful Report
Posted 1 year ago
I did not receive a receipt. Please send a receipt.
Helpful Report
Posted 1 year ago
Good prices and generally good service. Only knock is that you had an outdated address for my physician, which held up the processing of my order.
Helpful Report
Posted 1 year ago
The prices are always changing, I dislike that game. Different discount coupons, etc. I also wish we could choose our own glass cases.
Helpful Report
Posted 1 year ago
Very smooth order on line process . However I wasn’t expecting the $7.95 shipping fee as I saw free shipping advertised as I was ordering. Until I got to checkout and saw that standard FREE shipping for some reason wasn’t offered on my order. I didn’t need quick shipping but had to pay for it. Bait and switch on the free shipping offer!!
Helpful Report
Posted 1 year ago
Good luck
Helpful Report
Posted 1 year ago
Only issue it didn't allow me to take my 10% discount other than that placing the order was ok.
Helpful Report
Posted 1 year ago
You offered a discount however when I tried to enter the code it stated it was not valid.
Helpful Report
Posted 1 year ago
It’s always a very easy ordering process for our family’s contact lenses, but my reward points aren’t always applied to my orders. I just placed an order and the website would not allow my to use my $25 reward code.
Helpful Report
Posted 1 year ago
Would be helpful to provide the opportunity to upload the prescription during the ordering process
Helpful Report
Posted 1 year ago
The shipping is too slow.
Helpful Report
Posted 1 year ago
The service was great, and the product I ordered arrived undamaged. The only set back I had was it took about 5 weeks for my order to be sent out.
Helpful Report
Posted 1 year ago
Good pricing and NO HIDDEN FEES which is such a breath of fresh air! The only reason for 1 star off is you still have to search anonymously to get the best pricing. And although it appeared shipping would be free, that option was not available to me for some reason. Otherwise you get what you see - unlike other sites where the price is half but then the "processing fees" are mroe than the lenses themselves!
Helpful Report
Posted 1 year ago
Quick, reliable service but prices are high
Helpful Report
Posted 1 year ago
The lead time was advertised as 7-10 business days, but it actually took 5 weeks to ship. The longer wait was disappointing, but EZContacts did not charge my credit card until the product shipped, which I appreciated.
Helpful Report
Posted 1 year ago
I am disappointed that I am charged for shipping. I pressed the wrong key and could not return.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We deeply apologize for the frustration caused by the shipping options. One of our customer service representatives will be in touch with you shortly to address your concerns and ensure a satisfactory outcome. Please don't hesitate to contact us if you have further questions or concerns.
Posted 1 year ago
Just read the email with my shipping details. Thank you!
Helpful Report
Posted 1 year ago
Timing was not as I expected. Said they would ship in 3-5 days. Received my Costas 3 days short of 30 days. Overall Im ok with it. Just had to suffer longer wearing a pair my dog chewed up.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your feedback and understanding. We apologize for the delay in shipping your Costas, which took longer than the 3-5 business days as initially expected. We understand the inconvenience this caused, especially with your current pair being damaged. We're glad to hear that overall you are okay with the outcome despite the extended wait. Your satisfaction is important to us, and we appreciate your patience during this time. If there's anything else we can do to assist you or if you have any further concerns, please feel free to reach out to our customer support team. We value your feedback and hope to continue serving you in the future with improved service.
Posted 1 year ago
ok
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,684 reviews