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EZContacts Reviews

4.0 Rating 22,685 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

It’s my first time purchasing from EZContacts. It took me a short time to figure out the order process. Also a little time to know what email I send my prescription to, before I click to finalize payment. I found a question mark at the bottom right side of page. It should be much quicker my second go around. I ordered yesterday afternoon(Sat) and this morning(Sun) a notification was showing “shipped”!! Very happy about that. I’ll review further after transaction is complete.
Helpful Report
Posted 1 year ago
Everything went well until it came to delivery time...someone tried to scam me (couldn't deliver bc no house # so send money on line to have it delivered)
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
Responses to my communication were rapid and coherent. The delivery was quick. The pretty red contacts case is the first one I've seen in that color. Love it. Thank you everyone for your help...The three ads I received during one day prompted me to ask to have them stopped. The first review I attempted to send did not go through. Tried to tell your staff by hitting "reply" on your emails and those did not go through. This is my last try. Thanx, again, everyone. I appreciate your work.
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Posted 1 year ago
Priced right, no need to mess with 'rebates' and stuff like that. Only gave it a 4 star because I've been getting way more emails from them than is necessary for the purchase that I made.
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Posted 1 year ago
The service is great and my contacts ship the same day most times. The problem is that they use DHL as a shipper. It can take a week or more to get the order.
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Posted 1 year ago
Sales representative responded to my e-mail quickly.
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Posted 1 year ago
I like to order contacts here. I am a little frustrated. I got an email with a coupon code for 20% off my order and there was no where to enter the code when I checked out. I could have saved money ordering somewhere else. Why send a code if there is no where to enter the code.
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received. It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon. Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue.
Posted 1 year ago
Good price, easy to order just need an on time delivery to make my order perfect.
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Posted 1 year ago
The site has a lot of choices. the prices are cheaper than other sites. I would suggest that you search another eyeglass site and take the information, then come back to EZ. I found their prices way lower and was able to save a lot.
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Posted 1 year ago
I loaded my contact prescription but loaded again per email request. The flow of ordering could be a little smoother.
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Posted 1 year ago
I was pleased when I orderedy contacts on line, but when I needed their mailing address to send my prescription, they didn't give one. I called and waited on-hold for one hour without results. Customer service is a misnomer! However on second thought, everything seems to have been centered around email address and not U. S. Postal Service; so, I am actually pleased with how things turned out.
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Posted 1 year ago
Good price not quick ship but acceptable
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Posted 1 year ago
So far an ease to work with.
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Posted 1 year ago
I give it a four out of five simply because it took a week to confirm the contact prescription, which delayed shipping.
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Posted 1 year ago
Awesome prices. Easy to order online.
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Posted 1 year ago
After ordering my contacts it took awhile for them to be made but it took even longer for them to go through the shipping process to my home. Will have to ask for priority shipping next time.
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Posted 1 year ago
My First time purchasing contacts and used the help desk to confirm I was ordering correctly. I needed to wait for my turn which wasn’t that long. All went very easy once I received the help.
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Posted 1 year ago
I got a great price on my new contacts and I’m grateful for that. However, I don’t understand why it is taking so long to ship the contacts. It took four days to get a shipping notification and USPS still has not received the package. If shipping were free, I could understand that delivery might take a while but I had to pay for shipping. Now, I sit and wait.
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Posted 1 year ago
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Posted 1 year ago
It say'free shipping in the US..Iwas charged $7.95 for shipping.
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase. It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted. Please feel free to reach out to us with your order number and we'll be glad to look into this for you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
EZContacts is rated 4.0 based on 22,685 reviews