Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,685 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Good service
Helpful Report
Posted 1 year ago
Not necessarily their fault but my item was on back order and took 19 days to actually ship it out. I wish I knew before hand because when I bought it the item said 5-7 days shipping and didn’t mention it was on back order.
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We're so sorry to see that you have been waiting so long for your order. It looks like you were previously notified via email that your order was delayed and the new shipping date was between June 20th and July 11th, and the order was shipped out on June 19th.  We would suggest you check your Spam folder if you did not receive that notification, as sometimes our emails get stuck there.  We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
web site was easy to maneuver through the process of ordering no hidden extras added at checkout
Helpful Report
Posted 1 year ago
Great Price and good Customer Service.
Helpful Report
Posted 1 year ago
I ordered eye drops; they were as advertised and at a reasonable price compared to other sellers such as Amazon.com. Overall, I am pleased with my transaction, but dropped one star due to the slow delivery (ordered on June 5, shipped on June 11, received on June 13).
Helpful Report
Posted 1 year ago
Shipping took 2 and a half weeks. It said 5-7 days.
Helpful Report
Posted 1 year ago
They came quickly and I have not had any issues with the contacts.
Helpful Report
Posted 1 year ago
Good so far
Helpful Report
Posted 1 year ago
Shipping took longer than I expected but I was kept informed so I did not worry
Helpful Report
Posted 1 year ago
Just wondering why the price is higher when I use the browser on my PC than it is on my phone.
Helpful Report
Posted 1 year ago
I have not received the product yet. The order process was fast and easy with one exception. After I uploaded my prescription the site just closed. No message telling me the upload was successful. The
Helpful Report
Posted 1 year ago
So far very helpful when looking for delivery status.
Helpful Report
Posted 1 year ago
Shipping must be free for regular customers. It used to be free.
Helpful Report
Posted 1 year ago
Everything was easy except for scheduling the next delivery. Still trying to find that on the site.
Helpful Report
Posted 1 year ago
Daily email promos are a bit much
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We understand that you have been receiving a lot of emails from us lately, and we apologize for any inconvenience or frustration this has caused. We are always looking for ways to improve our customer experience, and we will take your comments into consideration. You can unsubscribe from our email list at any time by clicking the "Unsubscribe" link at the bottom of any of our emails. You can also unsubscribe by emailing us at help@ezcontacts.com and we'll be glad to assist you in doing so. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
Very fast and helpful
Helpful Report
Posted 1 year ago
I love to order from EZContacts but the process has gotten much harder. I had to upload the new script at least 5 times and then received an email asking for it again. I saved just like it said but it was frustrating.
Helpful Report
Posted 1 year ago
Easy to use and prompt service!
Helpful Report
Posted 1 year ago
overall easy to order and fair pricing. only issue is that after order I find out it is 2-3 weeks backordered. would be really nice to have known that when ordering orginally or at least notified after order instead of my contacting EZContacts to find out what is going on.
Helpful Report
Posted 1 year ago
The people in customer service were very helpful to ensure my order was fulfilled
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,685 reviews