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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Never! Again will I order from them my glasses were shipped out and have been stuck in a city where there is no tracking!! What the heck is going on?
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Posted 1 year ago
Great prices, super easy ordering process and quick shipping!
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Posted 1 year ago
Super easy to reorder and great customer service. Shipping is quick and prices are good.
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Posted 1 year ago
Ezcontacts website said the contacts I needed were in stock , after a week with no shipping confirmation I messaged them and the person I communicated with told me they were still waiting on the shipment on their end . Don’t tell me that the item is in stock and it’s not . Finally shipped 10 days after order , unacceptable.
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Posted 1 year ago
Items are not yet delivered, now expected to be a week late
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Posted 1 year ago
First order never didn't come for months.. then finally there was no supply. The credit isn't appear.. after a few e mails it did.. but then had to call to apply it. Just took alot of unnecessary time.
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Posted 1 year ago
I like my glasses and it’s shipped fast
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Posted 1 year ago
PRICE Matters: Free Shipping Matters: Getting my Delivery in approximately 10 days Matters.
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Posted 1 year ago
Very good customer services and products! I have been using EZCONTACTS for my contact lens since 2022. So far, I am very satisfied and happy with my contact lens (Acuvue Oasys)
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Posted 1 year ago
Customer service was great to work with!
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Posted 1 year ago
We’ll never buy from this company. Communication is lacking and poor aside from one guy I finally got a hold of on the phone. Website is also awful, when a product is on back order mention that when someone spends $500.
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Posted 1 year ago
Ordering my contacts from EZContacts could not have been easier. The cost of the contacts was very competitive. Communication regarding my order was excellent. Shipping/receipt of my contacts was prompt.
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Posted 1 year ago
The gentleman helped to find the order And he reassured me that he would get in contact with me and he did. Thank You I'll be ordering all my frames from this company
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Posted 1 year ago
I am a loyal customer to EZ contacts because of their amazing customer service and the little goodies they include with each order. They have gone out of their way to ensure I was a happy customer :) Not to forget no one beats their prices! Ive been a customer since 2022 and all my pairs of glasses and sunglasses are from them. I've even gotten friends and family on the EZ contact train.
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Posted 1 year ago
First time I bought from EZContacts and it was a smooth transaction. Thank you!
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Posted 1 year ago
Very easy to use and wow the shipment happened overnight!
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Posted 1 year ago
This was the worst experience I have ever had buying glasses. They are no cheaper or faster than any of the other online glasses shops. Customer service tells you what you want to hear to get you off the chat. Go anywhere else, do yourself a favor.
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
I received superb customer service from Gabriela M. Gabriela is an asset to the company. Great job, Gabriela M.! Plano, Texas
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Posted 1 year ago
Good quality contacts
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Posted 1 year ago
Very easy to order. Nice glasses.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews