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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

The gentleman helped to find the order And he reassured me that he would get in contact with me and he did. Thank You I'll be ordering all my frames from this company
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Posted 1 year ago
I am a loyal customer to EZ contacts because of their amazing customer service and the little goodies they include with each order. They have gone out of their way to ensure I was a happy customer :) Not to forget no one beats their prices! Ive been a customer since 2022 and all my pairs of glasses and sunglasses are from them. I've even gotten friends and family on the EZ contact train.
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Posted 1 year ago
First time I bought from EZContacts and it was a smooth transaction. Thank you!
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Posted 1 year ago
Very easy to use and wow the shipment happened overnight!
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Posted 1 year ago
This was the worst experience I have ever had buying glasses. They are no cheaper or faster than any of the other online glasses shops. Customer service tells you what you want to hear to get you off the chat. Go anywhere else, do yourself a favor.
Helpful Report
Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
I received superb customer service from Gabriela M. Gabriela is an asset to the company. Great job, Gabriela M.! Plano, Texas
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Posted 1 year ago
Good quality contacts
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Posted 1 year ago
Very easy to order. Nice glasses.
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Posted 1 year ago
Outstanding service!!
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Posted 1 year ago
I never received my order
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Posted 1 year ago
Hi there, Thank you for contacting us. We apologize for any inconvenience caused by your recent order. Upon review, we've confirmed that your order was successfully shipped on August 26th. If you require further assistance, please don't hesitate to reach out to us at help@ezcontacts.com.
Posted 1 year ago
Received my 1st pair of Gucci eye wear. Absolutely love them. I know when my 2nd pair arrives which is the Gucci shades I'm going to love them as well. My prescription was on point in the eye glasses, I know they will be on point for the shades as well. Job well done. Once again a happy customer.
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Posted 1 year ago
I got the deal. Signed up quick. If was easy!
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Posted 1 year ago
I usually go to LensCrafters to get my glasses but found Ezcontact has the same glasses for a cheaper price. It’s my go to place for my glasses
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Posted 1 year ago
Didn't know once you ordered an item you were automatically placed on receiving the item every month and how would they know if the item helped the person or not just automatically send it and charge them on their credit card every month. Their ad goes on and on trying to sell you dozens of other products. To me this is not the way to run a business.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We are concerned about the inaccuracies in your review. Our business does not have an automatic reordering feature. According to our records, we see only one order associated with your account. We do not charge or automatically ship products monthly. We strive for transparency and integrity in our business practices. Should you have any further questions or need clarification, please reach out to us directly at help@ezcontacts.com
Posted 1 year ago
They had the exact frames I was looking for, but did not follow the advertised processing time. Paid for fast shipping, but it didn't ship out until I emailed and asked about my order
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Posted 1 year ago
Hi there, Thank you for reaching out to us regarding your recent order and delivery time. We're happy to confirm that your order was successfully shipped, falling within our stated 3-5 business day processing window for this specific item. We understand that the delivery time may not be what you initially anticipated, and we apologize if this caused any inconvenience. Please note that processing time refers to the time it takes to prepare and ship your order, separate from the actual delivery time which depends on the chosen shipping method. You can track your order with the tracking number provided in your shipping notification email. If you have any further questions about your order, please don't hesitate to reach out to us at any time.
Posted 1 year ago
Your horrible Give me a discount for waiting so long
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Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
Affordable-convenient and fast shipping
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Posted 1 year ago
Great product, easy to order, good prices, quick delivery!
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Posted 1 year ago
My order was processed very fast!
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Posted 1 year ago
I love the fast shipment. Prices are amazing. Downfall is the coupon codes. Keep an eye to see when they would come. I run into getting a great code after I order.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews