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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Great glasses
Helpful Report
Posted 1 year ago
Makes getting frames and shades real easy to buy highly recommend
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Posted 1 year ago
PRICE, PRICE AND PRICE!!
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Posted 1 year ago
Easy and quick
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Posted 1 year ago
This order was very easy to order. My order can in good shape. Thank You
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Posted 1 year ago
The sunglasses have been on delay for about 4 weeks
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Posted 1 year ago
Hi there, Thank you for your review. We apologize for the delay you experienced with your sunglasses. We understand how frustrating it can be to wait longer than expected. As a gesture of goodwill and to make up for the inconvenience, we have upgraded your shipping to expedited at no additional cost. This should help ensure that your sunglasses arrive as quickly as possible. Thank you for your patience and understanding. If you have any further questions or need additional assistance, please feel free to reach out.
Posted 1 year ago
Ordering was easy...I was a bit taken back by the shipping charge though
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We understand that you're having trouble getting free shipping on the product you want to purchase. It's possible that the product is already discounted, so it wouldn't qualify for free shipping, as free shipping is only available for products that are not discounted. Please feel free to reach out to us with your order number and we'll be glad to look into this for you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
My order was said to be delayed 2-3 weeks due to backorder and so I called to cancel and still hasn't been canceled per my request
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 1 year ago
Easy to order items & fast service!!
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Posted 1 year ago
Super website and easy to navigate! Best price!!
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Posted 1 year ago
The customer service was very helpful the insurance team did a great job and my glasses got to me fast and they were perfect thank you so much
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Posted 1 year ago
Terrible business practice. Will have waited two weeks before lenses were even received by this company, then another week for delivery. Money held three weeks before receipt of product?!? Website states 24 hour notice if there is an availability delay - BEWARE. NO UPDATE provided. No tracking provided. Not even received there from manufacturer. This is unnacceptable business behavior. Have gone to competitors - quicker, cheaper and with prompt customer service.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We’re deeply sorry to hear about your experience and understand your frustration. It’s clear that we did not meet your expectations regarding the timeliness of your order and communication. The delays you described, including the lack of updates and tracking information, are unacceptable and not reflective of the standard we aim to uphold. We are reviewing our processes to ensure we improve in these areas and prevent such issues in the future. We appreciate your feedback and sincerely apologize for the inconvenience you’ve experienced. If there’s anything we can do to rectify the situation or if you have any further concerns, please reach out to us directly. Thank you for bringing this to our attention.
Posted 1 year ago
This company is hands down The Best! Competitive pricing, great sales, points, fast shipping and excellent customer service! Since I found, I only give them my business and recommend to others. Thanks EZ Contacts!
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Posted 1 year ago
the best prices all over the US!!!
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Posted 1 year ago
Quick, professional and easy!
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Posted 1 year ago
Great customer service, best pricing for my contacts
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Posted 1 year ago
Excellent selection at good prices!
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Posted 1 year ago
Order took too long to ship. Don't need the glasses anymore.
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Posted 1 year ago
Hi there, Thank you for your review. We’re truly sorry to hear about the delay with your order and understand your frustration. We regret that the shipping time did not meet your expectations and that you no longer need the glasses. If you’d like to return the order or need assistance with any other matter, please let us know. We’re here to help and want to ensure that we address your concerns appropriately. Thank you for your feedback, and we apologize again for any inconvenience this has caused.
Posted 1 year ago
I shopped around for my yearly supply of contacts and found the best price at EZContacts. They arrived sooner than expected and the order was perfect. Will not hesitate to order from them again!
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Posted 1 year ago
To my surprise the online eye exam was dead-on!!! Super easy at great price!! No complaints from me. I have used ezcontacts.com for 3 yrs now to order my contacts!!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews