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EZContacts Reviews

4.0 Rating 22,702 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Good purchase experience in the past but my most recent purchase was severely delayed with no explanation or incentive to shop here again.
Helpful Report
Posted 1 year ago
Terrible customer service. Ordered glasses cost range of $500 near first of month and immediately the credit card was charged. No status subsequently provided so after about two weeks sent message asking for status update. Was then told frames were out of stock although web site noted 'in stock, ships immediately' and it would be 3-5 more weeks. Now almost as month later and no follow up status provided. Last time I do business with this firm.
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Posted 1 year ago
I am very happy with EZComtacts. They helped me every step of the way. Although my original frames were no longer available, they made the buying process easy, and I appreciate how kind and responsive they were ! thank you
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Posted 1 year ago
My experience with Patrick when I needed help because I had a mistake in my order was simply wonderful! He guided me to make the necessary corrections which he placed on the order with a kindness and total assurance. What a gift to those whose need help!
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Posted 1 year ago
Transaction went though without a problem. Items are said to be shipped and soon delivered. Hoping everything works out fine. If so, we will reorder in the future.
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Posted 1 year ago
EZ Contacts did a great job. I ordered my Sunglasses late Friday afternoon, they shipped on Monday (I took the free 5-7 day standard shipping) but I got them on Thursday, only 3 days later! Product was well packaged, and got to my house in flawless condition. My Costa Reefton sunglasses were well packaged with all the official packaging and paperwork. The glasses are legit and top quality. I would not hesitate to use EZ Contacts again!
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Posted 1 year ago
I won’t order here again. It’s been a month and I’m still waiting for glasses to come in.
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Posted 1 year ago
I had an issue with my contact lenses tearing after a few days use. Nayana understood my issue and acknowleged the problem quickly upon receipt, and is sending replacements. Good customer service!
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Posted 1 year ago
Pricing, shipping, and customer service are excellent. I am a repeat customer.
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Posted 1 year ago
Very good prices
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Posted 1 year ago
My order was quick and EZ; No hassel and customer service did an awesome job. thank you EZ Contacts.
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Posted 1 year ago
First time customer. I was hesitant on ordering because the contact prices were so much cheaper than the competition. I was concerned with all the scams out there and figured if it was I would just file a claim with my credit card company for the charges. Thankfully when I thought the contacts were barely getting processed they were already delivered in my mailbox. If you are on the fence about contact lenses, try EZcontacts! Fast shipping and received exactly what I ordered!!!
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Posted 1 year ago
Great price and easy to order
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Posted 1 year ago
Great price!!
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Posted 1 year ago
Who ships using DHL they are the slowest and worst shipper. I wish I had have known they where the shipper I would have definitely not have ordered I would be better off driving to New York and picking them up myself. Never again
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Posted 1 year ago
Excellent costume service
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Posted 1 year ago
Placed an order found a coupon says order has shipped same day. So far so good
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Posted 1 year ago
I hate that I pay for express shipping and you all always take your time to ship my glasses at this point i shouldnt have to pay extra for shipping if it isnt coming fast.
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Posted 1 year ago
I ordered glasses and I waited for shipment, after waiting past the estimated time of processing I reached out. Come to find out the glasses are not in stock and I have to wait 2-6 weeks for them to be in the warehouse. It took me to reach out to find out this information, note I had already been charged for the purchase. A month later they arrive and the lab that makes the lenses reaches out to confirm my prescription and tell me that my lenses will take an additional time because of the sphere, when I asked for it to be expedited the response was rude. I have been very patient, I hope the glasses are good quality.
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Posted 1 year ago
I was sent the wrong contacts (so much for verifying the prescription that I uploaded). When I went to return, I was only given a USPS return label. I tried calling to get a UPS to avoid the $10 return fee, but couldn't get through and no one returned my call as promised. I feel I shouldn't have to pay the $10 return fee when I was sent the wrong contacts.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,702 reviews