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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

fast efficient service and great quality lenses
Helpful Report
Posted 1 year ago
I found it fairly easy to use Ez contacts, the one challenge came from the representative that indicated there were no more Maui Jim Tein Falls sunglasses Incalled back with a pending potential order number and was able to procure the glasses. Not exactly sure why I received the response. However I was happy with the ultimate outcome and the ultimate price point was well received. I will use ez contacts as a first stop going forward. Thank you for the service.
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Posted 1 year ago
Easy to find what I needed
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Posted 1 year ago
Have been ordering from EZContacts for five years. Never a problem . Ordering is seamless, Shipping is quick. Will continue to order from them.
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Posted 1 year ago
The top of the page it says free shipping in the USA, no code mentioned but that should automatically be free. When I placed my order there was a $7.95 charge for shipping. That is cheap tricks. Waiting for a response from the company from a person, so far got an auto reply.
Helpful Report
Posted 1 year ago
Hey there, Thank you for getting in touch and sharing your feedback. We see that you're facing some issues with applying the promo code to your order. It's possible that the product already has a discount applied, so it may not be eligible for an additional promotion. Typically, we only allow one discount per order. Feel free to reach out to us and we'd be happy to investigate this for you. We truly value your business and hope you have a fantastic day!
Posted 1 year ago
My package never arrived. I called you guys and the representative is saying, the status shows delivered, so it’s my problem.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
Love I can purchase the 6 packs of contacts
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Posted 1 year ago
EZ contacts is just what it sounds like. EZ! It was such a pleasure to order from their wonderfully priced contacts that came straight to my door just in time! Thank you EZ Contacts for allowing me to see in a seamless manner!
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Posted 1 year ago
Very easy to work with every went great
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Posted 1 year ago
My order was very easy and no hassle.
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Posted 1 year ago
Hello, I didn’t receive the Oakley box. There should be a box to put my sunglasses, it’s not a cheap. Thank you!
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue.
Posted 1 year ago
Ordering was easy and straight forward... Price was about the best on line without the BS Rbates + huge processing fee from other retailers like stupid LENS.com... Super fast standard delivery... Ordered on monday, delivered on Sat! Thanks EZ!!!
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Posted 1 year ago
Ordering through EZContacts was a breeze. My doctor was no longer able to get the AirOptix brand of lenses that I wear, so I was please to find that I could get them here. My lenses arrived in just a couple of days, and they submitted my order to my insurance company so I didn't have to hassle with that. I will order again from EZContacts!
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Posted 1 year ago
I ordered replacement Steroflex frames from EZContacts at a very good price. They arrived in a timely manner and were in perfect condition. It took a few minutes to swap out the frames and now my glasses are as good as new. I will consider ordering from them again, if the need arises.
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Posted 1 year ago
The glasses came warped and they are completely uneven.
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Posted 1 year ago
Hi there, Thank you for your review. We are so sorry to hear that you received a defective pair of glasses from us. That must have been so disappointing! Our quality control team thoroughly inspects all products before they are securely packaged for shipment, so we apologize that your order was not properly inspected or secured for transit before being shipped to you. We would be happy to take these back for either a refund or exchange, as you would prefer, and we will cover the return shipping as well. Please email us at help@ezcontacts.com so we can assist you in doing so. We apologize again for the inconvenience this has caused you and look forward to hearing from you shortly.
Posted 1 year ago
Delivery took longer than estimated but they were receptive to messages sent and informed when delivery was expected.
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Posted 1 year ago
Rebecca was wonderful amd very helpful!!
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Posted 1 year ago
I can’t believe within minutes of ordering my frames - without an Rx; it shipped. That’s the fastest response time I’ve ever seen.
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Posted 1 year ago
I was able to order my contacts by phone. With my prescription being on file they were able to easily order them. I called because I thought I had submitted an order online. As it turns out either something happened when I submitted.
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Posted 1 year ago
glasses have been ordered over 3 months you suck!
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews