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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Terrible business practice. Will have waited two weeks before lenses were even received by this company, then another week for delivery. Money held three weeks before receipt of product?!? Website states 24 hour notice if there is an availability delay - BEWARE. NO UPDATE provided. No tracking provided. Not even received there from manufacturer. This is unnacceptable business behavior. Have gone to competitors - quicker, cheaper and with prompt customer service.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We’re deeply sorry to hear about your experience and understand your frustration. It’s clear that we did not meet your expectations regarding the timeliness of your order and communication. The delays you described, including the lack of updates and tracking information, are unacceptable and not reflective of the standard we aim to uphold. We are reviewing our processes to ensure we improve in these areas and prevent such issues in the future. We appreciate your feedback and sincerely apologize for the inconvenience you’ve experienced. If there’s anything we can do to rectify the situation or if you have any further concerns, please reach out to us directly. Thank you for bringing this to our attention.
Posted 2 years ago
This company is hands down The Best! Competitive pricing, great sales, points, fast shipping and excellent customer service! Since I found, I only give them my business and recommend to others. Thanks EZ Contacts!
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Posted 2 years ago
the best prices all over the US!!!
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Posted 2 years ago
Quick, professional and easy!
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Posted 2 years ago
Great customer service, best pricing for my contacts
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Posted 2 years ago
Excellent selection at good prices!
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Posted 2 years ago
Order took too long to ship. Don't need the glasses anymore.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We’re truly sorry to hear about the delay with your order and understand your frustration. We regret that the shipping time did not meet your expectations and that you no longer need the glasses. If you’d like to return the order or need assistance with any other matter, please let us know. We’re here to help and want to ensure that we address your concerns appropriately. Thank you for your feedback, and we apologize again for any inconvenience this has caused.
Posted 2 years ago
I shopped around for my yearly supply of contacts and found the best price at EZContacts. They arrived sooner than expected and the order was perfect. Will not hesitate to order from them again!
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Posted 2 years ago
To my surprise the online eye exam was dead-on!!! Super easy at great price!! No complaints from me. I have used ezcontacts.com for 3 yrs now to order my contacts!!
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Posted 2 years ago
fast efficient service and great quality lenses
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Posted 2 years ago
I found it fairly easy to use Ez contacts, the one challenge came from the representative that indicated there were no more Maui Jim Tein Falls sunglasses Incalled back with a pending potential order number and was able to procure the glasses. Not exactly sure why I received the response. However I was happy with the ultimate outcome and the ultimate price point was well received. I will use ez contacts as a first stop going forward. Thank you for the service.
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Posted 2 years ago
Easy to find what I needed
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Posted 2 years ago
Have been ordering from EZContacts for five years. Never a problem . Ordering is seamless, Shipping is quick. Will continue to order from them.
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Posted 2 years ago
The top of the page it says free shipping in the USA, no code mentioned but that should automatically be free. When I placed my order there was a $7.95 charge for shipping. That is cheap tricks. Waiting for a response from the company from a person, so far got an auto reply.
Helpful Report
Posted 2 years ago
Hey there, Thank you for getting in touch and sharing your feedback. We see that you're facing some issues with applying the promo code to your order. It's possible that the product already has a discount applied, so it may not be eligible for an additional promotion. Typically, we only allow one discount per order. Feel free to reach out to us and we'd be happy to investigate this for you. We truly value your business and hope you have a fantastic day!
Posted 2 years ago
My package never arrived. I called you guys and the representative is saying, the status shows delivered, so it’s my problem.
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 2 years ago
Love I can purchase the 6 packs of contacts
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Posted 2 years ago
EZ contacts is just what it sounds like. EZ! It was such a pleasure to order from their wonderfully priced contacts that came straight to my door just in time! Thank you EZ Contacts for allowing me to see in a seamless manner!
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Posted 2 years ago
Very easy to work with every went great
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Posted 2 years ago
My order was very easy and no hassle.
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Posted 2 years ago
Hello, I didn’t receive the Oakley box. There should be a box to put my sunglasses, it’s not a cheap. Thank you!
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue.
Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews