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EZContacts Reviews

4.0 Rating 22,720 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

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Phone:

8002172020

I am very happy with EZComtacts. They helped me every step of the way. Although my original frames were no longer available, they made the buying process easy, and I appreciate how kind and responsive they were ! thank you
Helpful Report
Posted 1 year ago
My experience with Patrick when I needed help because I had a mistake in my order was simply wonderful! He guided me to make the necessary corrections which he placed on the order with a kindness and total assurance. What a gift to those whose need help!
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Posted 1 year ago
Transaction went though without a problem. Items are said to be shipped and soon delivered. Hoping everything works out fine. If so, we will reorder in the future.
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Posted 1 year ago
EZ Contacts did a great job. I ordered my Sunglasses late Friday afternoon, they shipped on Monday (I took the free 5-7 day standard shipping) but I got them on Thursday, only 3 days later! Product was well packaged, and got to my house in flawless condition. My Costa Reefton sunglasses were well packaged with all the official packaging and paperwork. The glasses are legit and top quality. I would not hesitate to use EZ Contacts again!
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Posted 1 year ago
I won’t order here again. It’s been a month and I’m still waiting for glasses to come in.
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Posted 1 year ago
I had an issue with my contact lenses tearing after a few days use. Nayana understood my issue and acknowleged the problem quickly upon receipt, and is sending replacements. Good customer service!
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Posted 1 year ago
Pricing, shipping, and customer service are excellent. I am a repeat customer.
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Posted 1 year ago
Very good prices
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Posted 1 year ago
My order was quick and EZ; No hassel and customer service did an awesome job. thank you EZ Contacts.
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Posted 1 year ago
First time customer. I was hesitant on ordering because the contact prices were so much cheaper than the competition. I was concerned with all the scams out there and figured if it was I would just file a claim with my credit card company for the charges. Thankfully when I thought the contacts were barely getting processed they were already delivered in my mailbox. If you are on the fence about contact lenses, try EZcontacts! Fast shipping and received exactly what I ordered!!!
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Posted 1 year ago
Great price and easy to order
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Posted 1 year ago
Great price!!
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Posted 1 year ago
Who ships using DHL they are the slowest and worst shipper. I wish I had have known they where the shipper I would have definitely not have ordered I would be better off driving to New York and picking them up myself. Never again
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Posted 1 year ago
Excellent costume service
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Posted 1 year ago
Placed an order found a coupon says order has shipped same day. So far so good
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Posted 1 year ago
I hate that I pay for express shipping and you all always take your time to ship my glasses at this point i shouldnt have to pay extra for shipping if it isnt coming fast.
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Posted 1 year ago
I ordered glasses and I waited for shipment, after waiting past the estimated time of processing I reached out. Come to find out the glasses are not in stock and I have to wait 2-6 weeks for them to be in the warehouse. It took me to reach out to find out this information, note I had already been charged for the purchase. A month later they arrive and the lab that makes the lenses reaches out to confirm my prescription and tell me that my lenses will take an additional time because of the sphere, when I asked for it to be expedited the response was rude. I have been very patient, I hope the glasses are good quality.
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Posted 1 year ago
I was sent the wrong contacts (so much for verifying the prescription that I uploaded). When I went to return, I was only given a USPS return label. I tried calling to get a UPS to avoid the $10 return fee, but couldn't get through and no one returned my call as promised. I feel I shouldn't have to pay the $10 return fee when I was sent the wrong contacts.
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Posted 1 year ago
Ordered a pair of glasses on 8/16/24 and as of today 8/28/24 I still haven't received them. So, with that being said you can figure the time frame. Got an email this morning that said they'll be shipped today. Will write another review to let you know when I actually received them. Also paid for the 3 to 5 day delivery, I will keep you posted. Don't know about the quality yet, as I do not have the glasses.
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Posted 1 year ago
Hi there, Thank you for your review and for bringing this to our attention. We apologize for the delay in your order and for any inconvenience caused. We can confirm that your order was shipped out today, August 28th, and you should receive it soon. We appreciate your patience and understanding. Please feel free to update us once your glasses arrive and let us know if there’s anything else we can assist with. We’re committed to ensuring you’re satisfied with both our service and the quality of your glasses. Thank you again for your patience.
Posted 1 year ago
good luck getting any customer service. even the email help responds with "it may be 1 - 2 days to receive a response." I ordered a pair of sunglasses with a two business day delivery. today is two days and fedex says it should be delivered tomorrow. Which means it probably won't get here for another two days
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback about your recent order. We understand your disappointment with the delayed shipping and apologize for any inconvenience this caused. We reviewed your order and see that it was placed on Sunday, August 25th and shipped on Tuesday, August 27th. As mentioned on our website, some items may take 1-2 days before it reaches our warehouse.we ship orders on business days, excluding weekends and holidays. We apologize if this information wasn't readily apparent during your purchase. We've emailed you the tracking information for your order, so you can monitor its progress and estimate its arrival. We hope this clarifies the situation and that you receive your order soon. If you have any further questions or concerns, please don't hesitate to contact us.
Posted 1 year ago
EZContacts is rated 4.0 based on 22,720 reviews