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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I have been using this company for 5 years but my last two orders where noticeably really late after ordering
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We regret to hear about the recent delays in your orders. We apologize for any inconvenience this may have caused. We value your long-standing business and are committed to providing you with the best possible service. We are investigating the reasons for the delays to ensure that it doesn't happen again. Rest assured, we're prioritizing your order and taking every step to expedite its shipment. We’ll be sure to keep you updated on its progress and send you the tracking information and estimated delivery date as soon as possible. We appreciate your patience and understanding during this time. If you have any questions or concerns, please don't hesitate to reach out to us and we’ll be glad to assist. Thank you for your continued business. We value your feedback and look forward to exceeding your expectations in the future.
Posted 1 year ago
Appreciate the fast and easy service! Unfortunately, the pair of glasses I received was quite stretched out (seemed to have been tried on many times or by someone with a larger profile). Returning and reordering was simple.
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Posted 1 year ago
Ordering from EZCONTACTS is just a smooth breeze. Never had an issue. Easy online ordering process, great prices, quick response and my contacts arrived next day! The customer service is communicating with you very well and not to mention they submitted a claim to my insurance company for a reimbursement (of course based on your benefit). Way to go EZCONTACTS!
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Posted 1 year ago
Very Great Services! Can’t thank them enough for they work towards making me happy !!!!!
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Posted 1 year ago
I tried calling several times, you wait on hold for 29 minutes and they disconnect. I try to get on the website and the link to re-set your password never comes through. The only thing I get from them is more advertisements
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We're truly sorry you haven't been able to reach us by phone due to the high call volume we've been experiencing lately. We can assure you that we're actively working to improve our response times, but in the meantime, you can also reach us quickly via email at help@ezcontacts.com and we'll be glad to assist you in resetting your password. We appreciate your patience and understanding with us and wish you a wonderful day ahead.
Posted 1 year ago
Never a hassle and I'm always satisfied
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Posted 1 year ago
They had what I needed at a good price and shipped it quickly.
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Posted 1 year ago
Shipping said 3-5 business days. Did not receive for 8 days.
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Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
The folks at EZ contacts are easy to do business with, they promptly answered my e-mail inquiry about an order I submitted thoroughly and honestly. I cand do a followup once I receive my order, which is why I only gave 4 stars.
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Posted 1 year ago
Quick shipping
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Posted 1 year ago
I was very disappointed in how long it took to receive my shipment. The customer service was good, but the process was not.
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Posted 1 year ago
Hello, We appreciate you getting in touch and sharing your feedback. We are sorry to hear that there has been a delay with your order. Your patience and understanding as we resolved this issue are greatly appreciated. We apologize for the longer-than-expected wait, but we are glad that you have now received your order. Your business is important to us, and we sincerely apologize for any inconvenience caused. If you need further assistance, please feel free to contact us at help@ezcontacts.com.
Posted 1 year ago
Pleasure doing business with you!
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Posted 1 year ago
I haven't complained to easy contacts lately but every time I buy them sometimes it takes two to three contacts that aren't ripped and I finally give up and just buy them and hope for the best
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced with your contact lenses. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
Great company! my order processed quickly, and shipping is fast! Customer service is friendly and accommodating and honest. Offering great price on excellent quality lenses and top brands. I highly recommend shopping at ezconacts.com, you won't regret it!!
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Posted 1 year ago
Super easy to order, and shipped fast. Found the prices to be lower, when I compared with other sites.
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Posted 1 year ago
great and easy
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Posted 1 year ago
Good price, good service
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Posted 1 year ago
That had a great price and didn't have all the 'bait and switch' that the major companies have with pricing. They are a little slow to ship when I had uploaded a copy of my prescription with order. They need to include all information needed on the receipt that an insurance company wants to file a claim for reimbursement. I hope to deal with them again.
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Posted 1 year ago
Had to input card information a few times before it saved.
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Posted 1 year ago
Great product choices, great prices prompt shipping, A+ experience!
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews