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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Very easy to order. Very good price, very good quality
Helpful Report
Posted 1 year ago
Taking too long to ship.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
I actually really love EZContacts. I tried this website out once and haven’t stopped buying from here. I can never get my contacts in time from either of my two Optometrists. I appreciate how easy it is to navigate the website and how fast they are at shipping. Thank you so much!
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Posted 1 year ago
Great selection on contact lenses with the best prices I could find online.
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Posted 1 year ago
Web site says 5 ro 7 days not several weeks. May make me not willing to order more from you
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, It was placed on August 3rd but it was successfully shipped out on August 15th, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
Order placed 7/29 for a product that was shown as in-stock. Didn't ship out within the estimated window and received a note notifying of delay (no updated estimate given). I proactively reached out to customer service after another week to inquire status (8/12)--was told they were OOO and awaiting to be restocked by the manufacturer with estimated delivery within another 1-2 weeks. I asked for upgrade to expedited shipping after they're restocked and they agreed. Received shipment notification on 8/14 and received 8/16. Despite delay, experience with customer service and swift resolution is a positive. Would order from them again.
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Posted 1 year ago
Was satisfied in the past
Helpful Report
Posted 1 year ago
paid for 2 day delivery. its been 8 days lol. wont be here for another two days. just use the standard shipping. dont bother with the other shipping methods lol
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
Very pleased with my frames. I must add that the customer service exceeded my expectations!! My frames had a timeframe if 4-6 weeks but arrived just a little over a week. I would definitely order from EZContacts again and refer others to them. Thank you.
Helpful Report
Posted 1 year ago
Got them in 3 days Love my frames Thank you Ez contacts
Helpful Report
Posted 1 year ago
Competitive pricing and fast service even with free delivery. My only source of contacts for several years.
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Posted 1 year ago
Thx very much helped a ton
Helpful Report
Posted 1 year ago
I ordered a pair of Ray Ban sunglasses. It has taken well over a month to deliver and I still don't have them. I already paid so someone is using my money for interest
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We understand that you are waiting for your product, but we want to ensure your expectations are met regarding its delivery timeframe. As indicated on our website, this particular item carries a 4-6 week processing time. We sincerely apologize if you missed this information while browsing our site. If the estimated arrival doesn't suit your needs, we'd be delighted to offer alternative options for you that can ship sooner. Please email us at help@ezcontacts.com and we'll be glad to assist you.
Posted 1 year ago
Fast shipping and exactly what I was expecting. I was skeptical at first.
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Posted 1 year ago
I was very impressed with their no nonsense and easy ordering process. The only issue I had was 30 minutes AFTER I ordered, they emailed me a coupon that said “get 10% off your first order”…. Sigh… 🙄
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Posted 1 year ago
Best experience buying glasses ever!!!
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Posted 1 year ago
A great! service
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Posted 1 year ago
If there was a no star I would give it…waited over two months for a pair of glasses customer service is so terribly bad over three different agents said they would return a email and non of them emailed me untill I asked for a supervisor and took two days for a response….from a supervisor:very vague but to the point message I’ll never recommend you guys in fact I’ll share with anyone about my experience being nothing but a nightmare I’m just glad it’s done
Helpful Report
Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
Great prices on contact lenses!
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Posted 1 year ago
I love EZContacts! I had an issue with my order (I filled out the wrong prescription) and their customer service team fixed it immediately! 5/5 stars, thank you! Super easy to work with.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews