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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Been almost 2 weeks and still waiting for my shipment to arrive!
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
I ordered eye drops; they were as advertised and at a reasonable price compared to other sellers such as Amazon.com. Overall, I am pleased with my transaction, but dropped one star due to the slow delivery (ordered on June 5, shipped on June 11, received on June 13).
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Posted 1 year ago
Quick and easy.
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Posted 1 year ago
Good price but my order still hasn’t been shipped and I haven’t heard anything since. Don’t even know if my payment was recieved? Wondering if this is a scam at this point
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We're glad to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues.
Posted 1 year ago
I love my Prada glasses. It came in at the time it said and are authentic! I would buy from here again.
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Posted 1 year ago
Shipping took 2 and a half weeks. It said 5-7 days.
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Posted 1 year ago
The price was much lower than my eye doctor's office of course, and was lower than the online replacement contact lens company I normally use. Also, customer service was very helpful. I would definitely recommend EZContacts.
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Posted 1 year ago
I stumbled up on this site and let me just tell you my experience has been amazing. At first. I was upset because I opted for one day shipping, but it was my fault because I did not see that the item was out of stock. I placed one message customer service, inform me about my package. Just give it a chance you will not be disappointed.
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Posted 1 year ago
Very easy to use
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Posted 1 year ago
Lies about shipping process!
Helpful Report
Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services
Posted 1 year ago
Great all around, from my order to delivery was painless, I highly recommend EZContacts!!
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Posted 1 year ago
Don't appreciate you filling my email inbox will a lot of spam email. I ordered frames without lenses. It's taking too long to ship the frames when they don't need to make lenses. This is a really bad company.
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We understand that your order has been delayed and that you have been receiving a lot of emails from us lately, and we apologize for any inconvenience or frustration this has caused. We are always looking for ways to improve our customer experience, and we will take your comments into consideration. You can unsubscribe from our email list at any time by clicking the "Unsubscribe" link at the bottom of any of our emails. You can also unsubscribe by emailing us at help@ezcontacts.com and we'll be glad to assist you in doing so. You can also be certain that we are doing everything we can to expedite your order so you can receive it as soon as possible. We appreciate your patience and understanding with us as we resolve this delay for you. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
Good communication, quick shipping and a great price. Thanks will use EZContacts again.
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Posted 1 year ago
I placed an order did not receive yet. Very disappointing
Helpful Report
Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Great brands to select from and easy online order process!
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Posted 1 year ago
They came quickly and I have not had any issues with the contacts.
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Posted 1 year ago
I wish I could rate this company with 0 stars. I have repeatedly requested via email for the product not to be shipped due to an incorrect prescription. However, I have not received any response, and the incorrect product was still shipped. The lack of communication skills from this company is infuriating.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
Great experience, fast shipping, and easy ordering.
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Posted 1 year ago
Muy buenos productos y buena atención.
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Posted 1 year ago
Great prices, fast shipping an helpful customer support.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews