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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“The process to obtain a prescription for my contacts was so painless and the price is unbeatable. Will definitely order my contacts from here on out! Thank you!”
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Posted 2 years ago
“Great customer service”
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Posted 2 years ago
“Ordering easy and fast . Just hope shipping is fast .”
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Posted 2 years ago
“Kept me informed on the status of my eyeglass frames ever step of the way...”
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Posted 2 years ago
“Amazing”
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Posted 2 years ago
“Very unprofessional. Customer service fake”
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Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 2 years ago
“Very easy to make the purchase- I hope the delivery is as good.”
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Posted 2 years ago
“Definitely would recommend!!”
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Posted 2 years ago
“I always research on line when I need more contact lens and EZ Contacts always have the best prices and they don't charge a ridiculous processing fee like other vendors. Just price of contacts, shipping cost and sales tax. Also, they deliver so fast that I get my delivery in 2-3 days. This is a very well run company.”
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Posted 2 years ago
“Very fast with my order and I got exactly what I wanted”
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Posted 2 years ago
“I always order the frames from EZ contact, prices are reasonable and the carry the most fashionable eye wear.”
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Posted 2 years ago
“You guys take for ever to ship”
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Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. Upon checking your order, we see that our website states that these frames have a 3-5 business day processing time, and they were indeed shipped out within that time frame. We apologize if there was any miscommunication regarding this. Please don't hesitate to reach out should you require further assistance or clarification.
Posted 2 years ago
“I had a defective contact. I reached out and customer service was very helpful. They sent me another case in replacement and fast. I have been shopping with them for about 3 years now”
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Posted 2 years ago
“Muy bien el señor Fernando me contestó mi pregunta gracias”
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Posted 2 years ago
“How do you sell glasses when you don't even have them in stock?And I'm still waiting for my glasses to come and even asked if I wanted to order different glasses.But why even put it out there?If I can't even order it.I would like to get my glasses as soon as possible”
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Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
“I ordered April 10th and never received a confirmation e-mail. So I called to check the status of my package and it was supposed to take 3-5 business days. On the phone they told me it will take 2-3 weeks. Very disappointed”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We regret to hear that your recent order has been delayed. We understand your frustration and are working diligently to get your package to you as quickly as possible. Rest assured, we're prioritizing your order and taking every step to expedite its shipment. We’ll be sure to keep you updated on its progress and send you the tracking information and estimated delivery date as soon as possible. We appreciate your patience and understanding during this time. If you have any questions or concerns, please don't hesitate to reach out to us and we’ll be glad to assist. Thank you for your continued business. We value your feedback and look forward to exceeding your expectations in the future.
Posted 2 years ago
“The best pricing on line. No processing fees. However I had to call to have the discount applied as it did not happen as specified it would at check out. Also, this was a reorder and they did not have my prescription on file, so had to give them the name of Doctorr and Phone number. Customer service evry pleasant and helpful.”
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Posted 2 years ago
“I realized after making my purchase that my order was scheduled to be sent to the wrong shipping address. I emailed customer service immediately, and they were able to update the address for me. THANK YOU!!!”
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Posted 2 years ago
“Extremely satisfied with Pilar’s help over the phone. If I could only give her more than ⭐️⭐️⭐️⭐️⭐️ She patiently answered every question I had, and explained in detail all that needed to be discussed on my 2 pairs of Rx glasses/sunglasses”
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Posted 2 years ago
“Easy fast order”
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews