Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,715 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

It works fine.
Helpful Report
Posted 1 year ago
EZContacts Customer Service is one of the best services I’ve experienced over the years!
Helpful Report
Posted 1 year ago
SEAMLESS ORDERING AND QUICK SHIPPING
Helpful Report
Posted 1 year ago
Received as advertised. Great discount. Quick delivery. Very pleased with the product
Helpful Report
Posted 1 year ago
ordered eye gumies last friday and never got a confirm of shipment , called to check on order status and I got a message that they will be with me momentarly, waited 37 minutes and hung up. called back and left a message for you to call back, called me back 4 hrs later and I didn't get the call as I must have been driving Someone let a voicemail named izzy and said sorry we mised you, if you would like call us back. i Texed back and asked if shipped and if not can I cancel the order as I cant get through. m,y order num is 3926676. please respond. RON T
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 1 year ago
First time purchase. Exactly as described. Fast & free shipping. Would highly recommend. Thank you.
Helpful Report
Posted 1 year ago
The order came super fast and they also sent me a pair of glasses to watch the eclipse AND a new case!
Helpful Report
Posted 1 year ago
I was promised that I would receive my order in 5-7 business days which was done so intentionally to deceive. I could have placed my order with Amazon and paid a little more but I would have received when it was promised.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
Best service ever! My glasses fits perfect and EZContacts sent me a little spray bottle to clean my glasses. I also received the disposable glasses to view the eclipse; very thoughtful!
Helpful Report
Posted 1 year ago
Fast shipping. All good things!
Helpful Report
Posted 1 year ago
Easy to order and excellent prices.
Helpful Report
Posted 1 year ago
I ordered contacts on the promise they would be overnighted. I paid $30 and the lenses were delivered a day late. I was traveling, made the rep aware, and had to drive an hour plus to retrieve them.
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 1 year ago
The process to obtain a prescription for my contacts was so painless and the price is unbeatable. Will definitely order my contacts from here on out! Thank you!
Helpful Report
Posted 1 year ago
Great customer service
Helpful Report
Posted 1 year ago
Ordering easy and fast . Just hope shipping is fast .
Helpful Report
Posted 1 year ago
Kept me informed on the status of my eyeglass frames ever step of the way...
Helpful Report
Posted 1 year ago
Amazing
Helpful Report
Posted 1 year ago
Very unprofessional. Customer service fake
Helpful Report
Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
Very easy to make the purchase- I hope the delivery is as good.
Helpful Report
Posted 1 year ago
Definitely would recommend!!
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,715 reviews