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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“Super easy to reorder and better price.”
Helpful Report
Posted 2 years ago
“I think this review should take place after I receive my purchase. I haven't received my purchase yet. This is the reason for only giving a three.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your feedback. We understand your frustration about receiving a survey before your order has arrived. Our review requests are sent out automatically based on order placement, but we apologize for any inconvenience this may cause, and you're welcome to wait until you've received your order before sharing your thoughts. In the meantime, if you have any questions about your order or its status, please don't hesitate to contact us. We'll be happy to assist you!
Posted 2 years ago
“Need an app”
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Posted 2 years ago
“Excellent customer service and shipping”
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Posted 2 years ago
“On hold for 1 hour and no response”
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Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We're truly sorry you haven't been able to reach us by phone due to the high call volume we've been experiencing lately. We can assure you that we're actively working to improve our response times, but in the meantime, you can also reach us quickly via email at help@ezcontacts.com. We'll be happy to assist you from there as well! We appreciate your patience and understanding with us and wish you a wonderful day ahead.
Posted 2 years ago
“FAST SHIPPING!”
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Posted 2 years ago
“Opted for the free shipping and my new Ray Bans were still ahead of schedule and perfect. My old ones were lost (stolen) and I'll keep my "Dirty Harrys" very safe. Thanks for great shades at an unbeatable price!”
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Posted 2 years ago
“Would recommend glasses to everyone”
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Posted 2 years ago
“Shipping time is RIDICULOUS! I am on day 20 and still have not received my order. The customer service said there was a delay but offered no other information or effort to rectify the problem. Once my order hopfully filled I will never use or recommend this company to anyone.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
“Best price, easy to order, and speedy delivery. Will definitely consider ordering from EZcontacts in the future.”
Helpful Report
Posted 2 years ago
“You sent me the wrong eyeglasses. You sent me 003.It should have send me 002 Havana transparent GG11770-53”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
“Contacts were received as expected.”
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Posted 2 years ago
“I love this company. I've been ordering my contacts from EZContacts for a few years now and have never had a problem. They have fast shipping and the prices are the best out there, believe me I shop around and always come back to EZContacts. Thank you EZContacts your GREAT!!”
Helpful Report
Posted 2 years ago
“I had a great experience. Easy ordering process. Quick shipping. Product in perfect condition.”
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Posted 2 years ago
“Order process was super easy and my order arrived in 2 days. Their prices were great compared to other sites. Definitely would recommend to a friend.”
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Posted 2 years ago
“Why all the junk mail? stop harrasing me.”
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Posted 2 years ago
Hi there, Thank you for your review. We understand that you have been receiving a lot of emails from us lately, and we apologize for any inconvenience or frustration this has caused. We are always looking for ways to improve our customer experience, and we will take your comments into consideration. You can unsubscribe from our email list at any time by clicking the "Unsubscribe" link at the bottom of any of our emails. You can also unsubscribe by emailing us at help@ezcontacts.com and we'll be glad to assist you in doing so. We appreciate your business with us and wish you a wonderful day ahead!
Posted 2 years ago
“Great experience and much affordable glasses”
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Posted 2 years ago
“EZ Contacts was great and will do business again. Thank you!”
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Posted 2 years ago
“I ordered my contact lenses on 04/09 I paid an extra fee to receive my order the next business day and today it's 09/12 and I haven't receive anything. Today I got my email with the tracking number and states that the estimated time will be on Monday.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 2 years ago
“Great prices with an insane selection. Easy checkout process and fast shipping too. No complaints from me.”
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews