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EZContacts Reviews

4.0 Rating 22,715 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

This company will show they have the item in stock, charge you for it, then never email you with an update on when it will be in stock (because it was never in stock in the first place, which is false advertisement). I will NEVER order from them again!
Helpful Report
Posted 2 years ago
Hi there, Thank you for your feedback. We're sorry to hear about the issue with your order. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future. In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you. If you have any further suggestions or concerns, please don't hesitate to reach out.
Posted 1 year ago
Very attentive and pays attention to details.
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Posted 2 years ago
Best service
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Posted 2 years ago
The arrival of the order took longer than expected but arrived with free eclipse viewing glasses just in time. Thanks!
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Posted 2 years ago
YOU want me to write a Review when you haven't deliverd the product I've paid for?! SOMEONE had better follow up on this. There is NO EXCUSE!
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Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
It was easy enough for me to order the itim, can’t wait for it to arrive.
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Posted 2 years ago
Fast on time. And easy to use website. They also helped me with my insurance reimbursement. And filed the paperwork. That was awesome
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Posted 2 years ago
Great price, easy to order.
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Posted 2 years ago
Cost effective solutions on quality products. Purchase with confidence!
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Posted 2 years ago
EZContacts has a great selection of frames, and the shipping was extremely fast! Would highly recommend...
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Posted 2 years ago
Worst place to order from, i paid extra shipping for expedited shipping, but got the sunglasses after 3 weeks. Also the customer service was horrible, it had hours of wait time.
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Posted 2 years ago
Hi there, Thank you for your feedback. We sincerely apologize that your recent order has not met your expectations. Upon review, we see that the specific item you ordered has a stated processing time of 4-6 weeks, as communicated on our website. Because your order was placed on March 24th, and shipped on April 10th, it was delivered within the given time frame. In the meantime, if you have any further questions or concerns, please don't hesitate to reach out to us at help@ezcontacts.com should you have any further questions or concerns.
Posted 2 years ago
Fast, convenient and easy
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Posted 2 years ago
No good , my vision is not as good as my old one.
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Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 2 years ago
Customer service was very helpful in completing my purchase using my store credit. I was pleasantly surprised with how easy they made it.
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Posted 2 years ago
I ordered my contacts and uploaded my prescription Monday morning and I can’t believe they arrived Tuesday morning. Insane collaboration by EZContacts and FedEx next day Air. Thank you. 🙏
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Posted 2 years ago
When am I going to receive my order??
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
Fast shipping but very pricey and expensive.
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Posted 2 years ago
Hi there, Thank you for taking the time to share your feedback regarding the cost of your recent purchase. We understand that good pricing is important, and we appreciate you bringing this to our attention. Upon reviewing your order details, we note that you received a significant discount on the item, bringing the price down from $70.00 to $49.95. We strive to offer regular deals and promotions and encourage you to consider subscribing to our email list or checking our website for upcoming offers. Additionally, we have a convenient price match policy and our EZPoints loyalty program, which allows you to accumulate points for further savings with every purchase. You can find more information about these programs on our website. We hope this information clarifies our commitment to value and encourages you to consider future purchases with us. Should you have any further questions or feedback, please don't hesitate to contact us.
Posted 2 years ago
Fast service...
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Posted 2 years ago
Any problem with this shop. Work with it for 2 years. Perfect! Always the best prices.
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Posted 2 years ago
I’ve ordered before from Ez contacts and have not had a problem. This time however, I pick out a pair of frames gave them my prescription placed the order and figured I would have my glasses within a few weeks. After not hearing anything for three weeks I reached out to see what was going on. They did even have to common courtesy to inform me that those particular frames Were on back order. They changed my credit card almost $400.00 and I’m still waiting to receive my glasses after placing the order 2 1/2 months ago. Make sure they have the item in stock before you order or you will be charged and waiting a long time before you get your glasses!!!😡
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
EZContacts is rated 4.0 based on 22,715 reviews