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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“No good , my vision is not as good as my old one.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 2 years ago
“Customer service was very helpful in completing my purchase using my store credit. I was pleasantly surprised with how easy they made it.”
Helpful Report
Posted 2 years ago
“I ordered my contacts and uploaded my prescription Monday morning and I can’t believe they arrived Tuesday morning. Insane collaboration by EZContacts and FedEx next day Air. Thank you. 🙏”
Helpful Report
Posted 2 years ago
“When am I going to receive my order??”
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
“Fast shipping but very pricey and expensive.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to share your feedback regarding the cost of your recent purchase. We understand that good pricing is important, and we appreciate you bringing this to our attention. Upon reviewing your order details, we note that you received a significant discount on the item, bringing the price down from $70.00 to $49.95. We strive to offer regular deals and promotions and encourage you to consider subscribing to our email list or checking our website for upcoming offers. Additionally, we have a convenient price match policy and our EZPoints loyalty program, which allows you to accumulate points for further savings with every purchase. You can find more information about these programs on our website. We hope this information clarifies our commitment to value and encourages you to consider future purchases with us. Should you have any further questions or feedback, please don't hesitate to contact us.
Posted 2 years ago
“Fast service...”
Helpful Report
Posted 2 years ago
“Any problem with this shop. Work with it for 2 years. Perfect! Always the best prices.”
Helpful Report
Posted 2 years ago
“I’ve ordered before from Ez contacts and have not had a problem. This time however, I pick out a pair of frames gave them my prescription placed the order and figured I would have my glasses within a few weeks. After not hearing anything for three weeks I reached out to see what was going on. They did even have to common courtesy to inform me that those particular frames Were on back order. They changed my credit card almost $400.00 and I’m still waiting to receive my glasses after placing the order 2 1/2 months ago. Make sure they have the item in stock before you order or you will be charged and waiting a long time before you get your glasses!!!😡”
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
“So far good. I ordered the wrong size sunglasses and called customer service and took care of my mistake right away. Product is being ship right after the phone call. Receive them because they were in stock within 6 days Oakley Sunglasses. $75 less than any other competitor. I would definitely order again.”
Helpful Report
Posted 2 years ago
“Nice selection of frames to choose from. Website is easy to maneuver! Very pleased with my selection and shipped promptly!”
Helpful Report
Posted 2 years ago
“Over 2 weeks and haven't received order”
Helpful Report
Posted 2 years ago
“There is no reason for me to ever use any other business to purchase my contact lens again after choosing EZ Contacts. Easy to use website, amazing prices, and free, FAST, shipping! Why would I go anywhere else? Thank you for being there!”
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Posted 2 years ago
“The website is easy to navigate, and the glasses appear to be of high quality. I’ve had only good experiences with EzContacts and I will continue to buy.”
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Posted 2 years ago
“EZ ordering! EZ delivery! EZ all the way around! Thanks for the FREE Eclipse Glasses too!”
Helpful Report
Posted 2 years ago
“I reordered as it was very easy to do so, however my first order I would say an average of 10 contacts out of 90 had defects which made me unable to utilize them. Contacts are pricey so for 10/90 not being able to utilized was a bit annoying. Hoping this reorder does not have this issue.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 2 years ago
“This was my first time ordering contacts. EZContacts made the process...well, easy. My doctor had recommended EZContacts, so I selected them from the options available on my insurance website. Once I was on EZ's website, I made my contact selection, put in my Rx, and my insurance information, and EZContacts gave me the price available to me after insurance. I submitted my order, EZC gave me an expected delivery date, and my contacts arrived on the day they said they would. I'm sure I will be returning in the future.”
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Posted 2 years ago
“Lots of Good choices”
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Posted 2 years ago
“The description of the product is Costa Del Mar RINCON (Glass) and the lenses are in fact plastic. Also the order took over 3 weeks to arrive.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 2 years ago
“Fast service and great prices. Seamless ordering.”
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Posted 2 years ago
“I paid extra to expedit shipping. Two weeks later, nothing. I called, they never got back to me.”
Helpful Report
Posted 2 years ago
Hello there, Thank you for leaving a review. We apologize for the inconvenience caused by the issue with your order. One of our customer service representatives will be reaching out to you shortly to discuss the problem and work towards a resolution. We appreciate your business with us and are committed to resolving this for you as soon as possible.
Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews