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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“Very bad customer experience. I will not recommend this seller to anyone”
Helpful Report
Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services
Posted 2 years ago
“I ordered sunglasses weeks ago and they still haven't shipped. I didn't get an update until I inquired; apparently, they are out of stock. Soooooo, why are they available on your website for purchase then?”
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future.
Posted 2 years ago
“Online is fast and effective It is 1st ordering so hopefully when I received the sunglasses it is authentic and nice”
Helpful Report
Posted 2 years ago
“What a terrible experience. You get what you pay for. It’s been three weeks since I ordered. Still not here. Apparently the lenses had to be sent back to redo. And they won’t cancel my order. I did this to save $70. Again, get what you pay for. Never again.”
Helpful Report
Posted 2 years ago
Hi there, ​Thanks for reaching out to us and providing feedback. We are happy to report that your frames are currently being customized at our lab. This includes measuring and fitting your lenses into the frame before they are thoroughly inspected and securely packaged for shipment. As soon as your order ships, we will email you with the tracking information so you will know when to expect your delivery. Please let us know if we can be of further assistance by reaching out to us at help@ezcontacts.com
Posted 2 years ago
“excellent website.”
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Posted 2 years ago
“It was a simple and quick process. After placing my order, I discovered that I made what could have been a very costly mistake. I contacted them immediately via the chatline option, and Cynthia W. was able to help me resolve it instantly. It took about 45 seconds, the mistake was cleared up, and my order is already being processed. Thank you, EZContacts.”
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Posted 2 years ago
“Super easy to order AND super fast shipping!”
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Posted 2 years ago
“Absolutely love the glasses!”
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Posted 2 years ago
“Easy to order - always the best prices!!”
Helpful Report
Posted 2 years ago
“Easy and best prices, period.”
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Posted 2 years ago
“Fast shipping and no hidden extra costs, unlike almost all other online contact lese places!”
Helpful Report
Posted 2 years ago
“Ordered polarized and received unpolarized lenses”
EZContacts 1 star review on 7th April 2024
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to leave a review. We appreciate your feedback. We understand your disappointment that the sunglasses you received are not polarized. To ensure transparency, our website clearly states that these sunglasses are not polarized, as you can see from the attached screenshot. If you have any questions or require further clarification, please don't hesitate to reach out to us and we'll be glad to assist you further.
Posted 2 years ago
“Very happy with this buy, delivery was fast and professional. Thank you for the extra gifts, it’s greatly appreciated.”
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Posted 2 years ago
“My son loves his glasses and getting them for the lower price when insurance won’t cover it is fabulous!”
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Posted 2 years ago
“Always grateful how easy to order n you get them to me ASAP! THANK YOU!”
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Posted 2 years ago
“Original Frames!! Not Fakes.”
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Posted 2 years ago
“Decent pricing, but the item I wanted had a discount on it already and I was offered an additional 10% as a new customer. System would not let me apply the extra 10% because the item already had a discount. Don't offer the extra 10% if you're not going to honor it.”
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Posted 2 years ago
“Process was handled very well by customer seems”
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Posted 2 years ago
“Love it!!!❤️❤️”
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Posted 2 years ago
“I've been purchasing my contacts on-line for 4 years now via another popular on-line seller. This year I decided to shop around and I'm so glad I did. I had never heard of EZContacts, but their prices were amazingly low for the specific contacts I needed. So low ($40 a box cheaper) that I was a little suspicious. But I gave them a try and I have nothing but good things to say about my experience. Ordering and submitting my prescription on line was quick and easy. Even better, they confirmed and shipped my order that same day! 3 days later my contacts arrived with no issues and no mistakes receiving the correct contacts I ordered. I will be back to purchase again next year. I highly recomend EZContacts to anyone who purchases their eyewear needs on-line.”
Helpful Report
Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews