Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

OMGGGG!!! I love my prescription Prada sunglasses !!! Customer Service Rocks - product was delivered right on time for vacation!!! I am 💯 satisfied and will definitely continue patronizing this site.
Helpful Report
Posted 1 year ago
This was my first time ordering from EZContact which was recommended by a family member who had a good experience. Online ordering user friendly. Easy to order from start to finish. Order arrived within time as promised. I would definitely recommend using EZContacts. Best prices as well. I will be using EZContacts again when needed.
Helpful Report
Posted 1 year ago
The best
Helpful Report
Posted 1 year ago
Great shipping, although my glasses came damaged. Please help. Thank you!
Helpful Report
Posted 1 year ago
Shipping must be free for regular customers. It used to be free.
Helpful Report
Posted 1 year ago
There price is fair and they did not have any of those crazy processing fees and shipping rates are normal. I appreciate that.
Helpful Report
Posted 1 year ago
They cancelled my order without my permission.
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to share your experience with EZContacts. We appreciate your feedback and apologize for any inconvenience caused by the cancellation of your order without your permission. We understand that this situation must have been frustrating for you, and we sincerely apologize for falling short of your expectations. Your satisfaction is important to us, and we would like to make things right. Upon checking, we see that one of our customer service representatives has been in contact with you to resolve this issue. Please let us know if you have any further questions or require additional assistance, and we'll be happy to assist you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Easy to purchase online!
Helpful Report
Posted 1 year ago
Fast shipping
Helpful Report
Posted 1 year ago
I have seen some negative reviews and fake sunglass comments on the web and thought i should review my experience with this company. I ordered RayBan Wayfarer glasses on Sunday 6/2/24 and they were in my hand 4 days later in CA regualr shipping. The glasses are great in every way and I have performed every autenticity check provided on the Ray Ban site incuding the packaging and engraved RB on the lenes. 100% happy with the purchase.
Helpful Report
Posted 1 year ago
The order sat in the warehouse for 7 days with no movement stating "not picked up by carrier". I reached out via email tor request a cancelation of the order and a refund because 1-800 contacts can get them to me quicker. The rep says I cannot cancel and must wait to receive and return. This is a scandal if they haven't been picked up by the carrier then you are forcing a purchase. When you call Noone answers the phone. I believe this is an international company masquerading as being in the US. Now after I have filed a claim with my bank they are sending me tracking. I want to cancel and be refunded and no longer want to do business with this company.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the delay in your order and the difficulties you encountered with canceling it. We understand your frustration that the order appeared stuck in the warehouse for several days. While we strive to process cancellations promptly, unfortunately, your request came in after the order had already been shipped to the carrier. Once your order has shipped, we are unable to cancel it. Upon receiving the package, you can easily set up a return via our website. You will be provided with a return form and label so you can send it back for a refund. If you require any further assistance, please don't hesitate to reach out to us at help@ezcontacts.com
Posted 1 year ago
love the virtual try-on feature. helped me make my decision to buy the correct size frame.
Helpful Report
Posted 1 year ago
Like the feel of the product and durability
Helpful Report
Posted 1 year ago
I am still waitin for half of my order, for weeks!
Helpful Report
Posted 1 year ago
their whole advertising is a scam. I had glasses. I paid for overnight shipping 3 to 5 business days and it is now then 14 days and I have no glasses. I have been in constant contact with them and they have done nothing to try to help this process, the glasses were for an event and now I have nothing to wear to that event and it’s too late to order from another company. I will never deal with them again.
Helpful Report
Posted 1 year ago
Hi there, Thank you for taking the time to provide us with your feedback regarding your recent experience with EZContacts. We sincerely apologize for the inconvenience you have faced regarding the delayed shipping of your glasses. We understand how frustrating and disappointing it must be, especially when you were expecting to have them for your upcoming event. One of our customer service representatives will be reaching out to you shortly to discuss the problem and work towards a resolution. We appreciate your business with us and are committed to resolving this for you as soon as possible.
Posted 1 year ago
Got 3-5 day shipping and took 12 days
Helpful Report
Posted 1 year ago
unreliable
Helpful Report
Posted 1 year ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
Very good experience. Nice packaging and communication. I would buy from this seller again.
Helpful Report
Posted 1 year ago
Everything was easy except for scheduling the next delivery. Still trying to find that on the site.
Helpful Report
Posted 1 year ago
Great
Helpful Report
Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews