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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I am very happy with my purchase of Coach frames! Fast delivery and quality product!
Helpful Report
Posted 1 year ago
They've always been prompt and fast delivery! Just the right contacts every time.
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Posted 1 year ago
If I knew they were on back order would of went somewhere else, instead of paying and then find out they are back orderes
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Returning customer. Website is easy to navigate with a great selection. Very happy!
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Posted 1 year ago
My second pair
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Posted 1 year ago
I have always had a great experience with EZContacts. The website is easy to manuever and shipping is fast. I appreciate that they don't add an obnoxious "processing fee" like other sites. Will continue to use for my contact needs and recommend to friends and family.
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Posted 1 year ago
Great selection of products
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Posted 1 year ago
Glasses were supposed to come in 5-6 business days it’s been almost 3 weeks and I was just notified they shipped with no apology. Do better!!
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Easy ordering process, shipped quickly, had best pricing with no surprise fees
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Posted 1 year ago
🤘🏾🤘🏾🤘🏾
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Posted 1 year ago
Ordered over a week ago and still showing as “processing”. Would be good to know when this will ship - if ever….!
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Posted 1 year ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Easy to order. Quality brands and great selection.
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Posted 1 year ago
No receipt not impressed so far . Looking for tracking and confirmation
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for any inconvenience regarding your order confirmation. We've just gone ahead and resent the order confirmation email to you. Please note that sometimes our emails can end up in spam folders, so be sure to double-check there if you haven't received it yet. If you still can't find the email, or if you have any other questions or concerns, please don't hesitate to reach out to us directly at help@ezcontacts.com and we'll be glad to assist you further.
Posted 1 year ago
Daily email promos are a bit much
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Posted 1 year ago
Hi there, Thank you for your review. We understand that you have been receiving a lot of emails from us lately, and we apologize for any inconvenience or frustration this has caused. We are always looking for ways to improve our customer experience, and we will take your comments into consideration. You can unsubscribe from our email list at any time by clicking the "Unsubscribe" link at the bottom of any of our emails. You can also unsubscribe by emailing us at help@ezcontacts.com and we'll be glad to assist you in doing so. We appreciate your business with us and wish you a wonderful day ahead!
Posted 1 year ago
Support was very helpful
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Posted 1 year ago
Great selection and efficient shipping!
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Posted 1 year ago
Shipping is horrible. Took a week to ship and was supposed to be here today. It’s not, USPS doesn’t even have it yet!!
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are so sorry to hear that you were dissatisfied in regards to your order. We value your feedback and want to do everything we can to address your concerns. Please email us at help@ezcontacts.com with more details about your experience. We'll be glad to investigate your feedback further and figure out a resolution. Thank you for your time and understanding. We look forward to hearing from you shortly!
Posted 1 year ago
Easy to maneuver the web site
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Posted 1 year ago
I love the ease of ordering my contacts online and having them delivered to my door for free!
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Posted 1 year ago
There was a delay with my order, but Ruth S from customer support was very helpful in getting me a few boxes of contacts since I was running low while the rest of the order is being fulfilled. This is great service and much appreciated.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews