Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,720 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

their whole advertising is a scam. I had glasses. I paid for overnight shipping 3 to 5 business days and it is now then 14 days and I have no glasses. I have been in constant contact with them and they have done nothing to try to help this process, the glasses were for an event and now I have nothing to wear to that event and it’s too late to order from another company. I will never deal with them again.
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to provide us with your feedback regarding your recent experience with EZContacts. We sincerely apologize for the inconvenience you have faced regarding the delayed shipping of your glasses. We understand how frustrating and disappointing it must be, especially when you were expecting to have them for your upcoming event. One of our customer service representatives will be reaching out to you shortly to discuss the problem and work towards a resolution. We appreciate your business with us and are committed to resolving this for you as soon as possible.
Posted 2 years ago
Got 3-5 day shipping and took 12 days
Helpful Report
Posted 2 years ago
unreliable
Helpful Report
Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 2 years ago
Very good experience. Nice packaging and communication. I would buy from this seller again.
Helpful Report
Posted 2 years ago
Everything was easy except for scheduling the next delivery. Still trying to find that on the site.
Helpful Report
Posted 2 years ago
Great
Helpful Report
Posted 2 years ago
Straightforward on line ordering and quick shipping, arrived in perfect condition.
Helpful Report
Posted 2 years ago
Easy, quick, and economical!
Helpful Report
Posted 2 years ago
Very Very fast turn around
Helpful Report
Posted 2 years ago
From order to ship it has taken an incredibly large amount of time. I have ordered from other websites and have my glasses shipped within two or three days. It took 14 days before they even shipped
Helpful Report
Posted 2 years ago
Always prompt!
Helpful Report
Posted 2 years ago
Very fast shipping and processing. I had no issues with them at all.
Helpful Report
Posted 2 years ago
this website is great, very easy to use and get deals.
Helpful Report
Posted 2 years ago
The price is right
Helpful Report
Posted 2 years ago
Paid an extra $50 for rush shipping 2 weeks ago and still has yet to receive my product,when i finally do review my merch not only am i returning the item but also am going to demand a refund for the extra money i paid for rush shipping
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out to us regarding your recent order and delivery time. We're happy to confirm that the order you placed on May 20th was shipped on June 16th, falling within our stated 4-6 week processing window for this specific item. We understand that the delivery time may not be what you initially anticipated, and we apologize if this caused any inconvenience. Please note that processing time refers to the time it takes to prepare and ship your order, separate from the actual delivery time which depends on the chosen shipping method. You can track your order with the tracking number provided in your shipping notification email. If you have any further questions about your order, please don't hesitate to reach out to us at any time.
Posted 2 years ago
I've been using Ezcontacts since Nov 17th 2018 and they continue to impress me more everytime. Not only is there re-ordering process easy, fast and reliable but their customer service representatives are professional and quick to act to solve any problem you may have. This most recent order, I decided to modify my order and so I called their customer service line which was busy, but Ezcontacts provided a callback service so I opted for that. A couple hours later I received my callback and their Customer Service Agent listened to my concern and quickly modified my order. I also ordered one day shipping on Monday morning and my package shipped out Tuesday Morning. I live in the Pacific Northwest and I received my order Wednesday Evening. I am extremely happy with the service Ezcontacts has provided. Thank you Ezcontacts!
Helpful Report
Posted 2 years ago
Why can’t I used my points??
Helpful Report
Posted 2 years ago
Ez Contacts has finally figured out the hiccups in their delivery system. Before you would place an order and it would take months for your item to arrive. I just ordered a pair of sunglasses on Sunday and they were delivered on Thursday. I couldn’t believe it. Ez contacts always had the best prices but with the shipping woes I would purchase my eyewear elsewhere. Lowest prices & now fast delivery!
Helpful Report
Posted 2 years ago
Love their products love how EZ and convenient is the process of getting your contacts.
Helpful Report
Posted 2 years ago
Great sunglasses, easy to do business with, and great price
Helpful Report
Posted 2 years ago
EZContacts is rated 4.0 based on 22,720 reviews