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EZContacts Reviews

4.0 Rating 22,688 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Good price-slow delivery.
Helpful Report
Posted 3 years ago
Delivery was slow, but I am also an instant gratification kind of person. Customer service was very nice and sweet, they are always busy but it didnt affect their quality. You could tell there was genuine care for their Customer. If management is reading this please offer your team a reward! The sunglasses are as shown, in mint condition. They even gave a small gift for eyewear care. The little things!
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Posted 3 years ago
The glasses are fine, but probably a bit bent They do not lay flat on a table
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Posted 3 years ago
EZContacts is fabulous for quick and accurate delivery of contact lenses. However, their returns process is a bit disorganized. I accidentally ordered the wrong contacts for one eye and wanted to return/exchange the box. Their on-line return process fails to print a return label; their phone lines are too busy to take calls; their on-line chat never responds; and their on-line "contact us" via e-mail takes 72 hours (not 24 hours as promised) to get a response. I did get a response 72 hours after e-mailing them: from three different representatives! Unfortunately, the one who said she attached the return label failed to do so. I had to contact EZContacts again, and another representative sent me a label. After that the return went smoothly and my credit card was credited. I will definitely continue to use EZContacts, but I will be *very* careful not to order the wrong contacts!
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Posted 3 years ago
Love the new frames, much cheaper than purchasing at Lens Crafters for $150. My only complaint is the somewhat long processing time before shipping.
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Posted 3 years ago
Easy to do great response time in time for my vacation.
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Posted 3 years ago
Only problem is was that it was backed ordered. Otherwise sunglasses are great!
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Posted 3 years ago
Pricey but great fit
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Posted 3 years ago
Ordering and shipping of contacts was perfect. I had a small billing issue that I wanted to clear up with a live person, but the listed 800 number is never live-answered. It was requested to send the revised credit card info via email, which I did not want to do. I suggest you do not list an 800 number unless someone will answer or they will call you back. But I will order from you again.
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Posted 3 years ago
Got the product I asked for though the shipping time was a bit slow.
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Posted 3 years ago
Frames ordered were out of stock.
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Posted 3 years ago
every thing worked out fine cheapiest price on the interweb go for it.
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Posted 3 years ago
Good Service and Good Rate.
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Posted 3 years ago
The only complaint I have is if you want to look at other glasses with the App. still open it erases what you have entered and have to start over. Probably my fault though. Everything else was a very pleasant experience! Will be a returning customer for sure!!
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Posted 3 years ago
Glasses Came In Time Fit Perfect Awesome Place Too Shop ! 💯
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Posted 3 years ago
Great authentic shades. Great customer service. Took longer than expected to ship out but i am happy after the wait. Would buy from company again
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Posted 3 years ago
I ordered a pair of Bottega Veneta sunglasses (non-Rx) and I'm super pleased with my order. The only reason I took one star off is that they were back-ordered from the supplier in Europe and I had to reach out to EZ Contacts to get the status update when it seemed to be taking a long time to ship. That being said, they responded to my email within 24 hours and told me it could be up to 6 weeks for the sunglasses to arrive, and they arrived in about half the time. The customer service agent was super lovely and the sunglasses are perfect.
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Posted 3 years ago
Great service!
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Posted 3 years ago
Quick response, shipping and delivery.
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Posted 3 years ago
re: Order #2462612 Mar 15, 2022 The order process went well. And I received a confirmation that it was ordered. However I never (still to this day) have received a shipping confirmation or any tracking information. I was checking online every day to see what happened to my order. And then a few days later my order arrived at the house (without any notification or status change on the order). And I have still not received an email or any notification that my order was shipped.
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Posted 3 years ago
EZContacts is rated 4.0 based on 22,688 reviews