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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“Site was easy to use and the prices are reasonable!”
Helpful Report
Posted 2 years ago
“Very user friendly process. I ordered yesterday and just got a message that my order is in shipping. So far so good.”
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Posted 2 years ago
“Mis lentes no me han sido entregados”
Helpful Report
Posted 2 years ago
Hi there, Thank you for getting in touch with us and sharing your feedback. We are happy to inform you that your order is on its way and will be delivered to you shortly. You can easily track your order by using the link that was sent to you via email. If you need any further assistance, please feel free to reach out to us at help@ezcontacts.com.
Posted 2 years ago
“Worst customer service and communication. Paid for overnight delivery, was never notified my item was back ordered until I called looking for an update. 3 weeks later, no glasses still. Customer service does not answer the phone, call back feature is a joke. Will be disputing the charge to try and get my money back.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your feedback. We're sorry to hear about the issue with your order and delivery. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future. In the meantime, we were happy to see that one of our customer service agents has been in contact with you and was able to resolve the issue for you. If you have any further suggestions or concerns, please don't hesitate to reach out.
Posted 2 years ago
“I can't imagine an easier process. I ordered contact lenses, the price was right, and they came very quickly. I am a very satisfied customer!”
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Posted 2 years ago
“Excelente”
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Posted 2 years ago
“I needed contacts right away. I ordered from EZContacts because they offer 1 day shipping (even though it is a big expense). I placed my order on Tuesday. It is Friday and the contacts have not left the warehouse yet. I did not see anything that states that it would take days to process the order. This Easter weekend and the first game of the baseball season. I won’t be able to see the ball, which is obviously an huge problem. Other companies ship them right out… I will not be ordering from them EVER AGAIN.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
“I still haven’t received my Order and it’s been well over two months”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your feedback on your recent order. We appreciate you taking the time to share your experience. We're happy to confirm that your order was shipped within the expected processing timeframe as your order was placed on March 14th and was shipped on March 29th. If you have any further questions or concerns, please don't hesitate to reach out to us directly at help@ezcontacts.com
Posted 2 years ago
“Good frame collection”
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Posted 2 years ago
“Cheap and fast”
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Posted 2 years ago
“You sent me the wrong contact size. My prescription says 8.3 and you sent 8.4 when I clearly sent my Dr prescription Im.not happy at all and can't see with these”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We apologize for the inconvenience you experienced with your contact lens prescription. Upon checking, we see that one of our customer service representatives has been in contact with you to resolve this issue. Please let us know if you have any further questions or require additional assistance, and we'll be happy to assist you. We appreciate your business with us and wish you a wonderful day ahead.
Posted 2 years ago
“Well packaged. Arrived in excellent condition, and the products I ordered had good expiration dates”
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Posted 2 years ago
“Good price and fast delivery”
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Posted 2 years ago
“Very quick shipping with a few surprise freebies. Will try them again.”
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Posted 2 years ago
“I like the service EZContacts provides as well as good discounts.”
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Posted 2 years ago
“Great price, easy to order!”
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Posted 2 years ago
“I emailed back that the contacts being shipped were incorrect and called and no response was received. Very Dissatisfied with this order.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
“Good and fast”
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Posted 2 years ago
“Easy and reasonable. There were not the hidden fees you find on other sites.”
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Posted 2 years ago
“Ezcontacts is the best place to shop for your eyewear! They have the best prices ever. The customer service is awesome, I've never seen something like that before. Another great thing is that if they have the item in stock they ship it out to you within 24 hours, which most sites don't do.”
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews