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EZContacts Reviews

4.0 Rating 22,715 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Good
Helpful Report
Posted 2 years ago
Fast shipping and cheap prices
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Posted 2 years ago
Still waiting on the contacts.
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Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We're glad to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us should you require further assistance.
Posted 2 years ago
Best price, fast ship, my go-to!
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Posted 2 years ago
My package never arrived- was delivered to wrong address! Customer support phone goes to voicemail , customer service over chat tells me they have filed a claim and investigation but never follows up. I’m out $200!
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Posted 2 years ago
Hi there, Thank you for your review. We sincerely apologize for the issue with your order and can only imagine your frustration at this point. We have notified our claims team about this and they will file a claim with the carrier on your behalf. Due to dealing with multiple parties when filing a claim for a customer, i.e, the shipping company, the postal office, and the mail carrier, a claim can take up to 7-14 business days in order to perform a thorough investigation to try and locate the package. As soon as the claims team has finished processing your claim, they will immediately reach out to you with further updates. Should the shipping company be unable to locate your package, please advise if you would like us to reship or refund the item(s) instead. We know it may seem like a long process, and realize it is not easy to wait for a lost package, especially when you've already paid for it, so we appreciate your patience with us as we investigate this for you. Please let us know if there is anything else we can assist you with by emailing us at help@ezcontacts.com.
Posted 2 years ago
Mi paquete todavía no llega ? Porque la demora ?
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Posted 2 years ago
Gracias por comunicarse con nosotros con respecto a su pedido reciente y el tiempo de entrega. Nos complace confirmar que el pedido que realizó el 23 de marzo se envió el 26 de marzo, dentro de nuestro plazo de procesamiento establecido para este artículo específico.
Posted 2 years ago
Very satisfied like the fit also like ordering the ones I like best
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Posted 2 years ago
Great service, pricing and ease of ordering!
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Posted 2 years ago
Easy, quick and inexpensive source for contacts.
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Posted 2 years ago
Love the try it on feature and the ease of ordering prescription glasses. Love this site!
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Posted 2 years ago
My order was 3 months late
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Posted 2 years ago
Hi there, Thanks for reaching out to us. We understand you're frustrated about the delay with your order and apologize for any inconvenience this has caused. We've reviewed your order details and see that your item has an estimated availability time of 4-6 weeks as stated on our website and the order was shipped within that time frame. We appreciate your understanding and hope this clarifies the situation. We're always working to improve our communication and processes to ensure a smooth experience for all our customers. If you have any further questions or concerns, please don't hesitate to reach out to us directly at help@ezcontacts.com
Posted 2 years ago
Great place for contacts. Thanks.
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Posted 2 years ago
It was quick and easy to order from your website and I really enjoyed the variety of contacts.
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Posted 2 years ago
Have been doing business with EZ Contacts for several years and have never been disappointed. The service is excellent and their prices cannot be beat!
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Posted 2 years ago
easy to navigate site and order lenses.
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Posted 2 years ago
Being that I already knew exactly what frame I wanted it was extremely easy to locate on your system and with a discount...so there was no debating as to where to purchase them from.
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Posted 2 years ago
This is an easy way to order your contacts that says you money!!
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Posted 2 years ago
The atention is very good …
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Posted 2 years ago
I had a hard time getting a hold of someone to upload and send my prescription...
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Posted 2 years ago
Hi there, Thank you for your review. We regret to hear that you have had trouble reaching us. One of our customer service representatives will be in touch with you shortly to address your concerns and ensure a satisfactory outcome. Please don't hesitate to contact us if you have further questions or concerns.
Posted 2 years ago
EZContacts is my favorite place to shop for contact lenses. The shipping is super fast, their prices are unmatched, and their variety/availability of products is great!
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,715 reviews