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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“Great service”
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Posted 2 years ago
“Good”
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Posted 2 years ago
“VERY quick same day shipping!!”
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Posted 2 years ago
“Great pricing and easy to use site. First time buying prescriptions, so hope to rate this site 5 when we get the product.”
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Posted 2 years ago
“great service”
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Posted 2 years ago
“Very easy to reorder.”
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Posted 2 years ago
“The Ray- Ban sunglasses arrived early in the shipping window and are genuine. The Aviator style is an exact duplicate of a pair from 20 years ago. We love the optics and darkness of the lenses. Great job by EZContacts.”
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Posted 2 years ago
“Waited a long time (30-45 mins). Poor answer and canceled the chat within 4 minutes.”
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Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
“Good”
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Posted 2 years ago
“Fast shipping and cheap prices”
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Posted 2 years ago
“Still waiting on the contacts.”
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Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We're glad to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us should you require further assistance.
Posted 2 years ago
“Best price, fast ship, my go-to!”
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Posted 2 years ago
“My package never arrived- was delivered to wrong address! Customer support phone goes to voicemail , customer service over chat tells me they have filed a claim and investigation but never follows up. I’m out $200!”
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Posted 2 years ago
Hi there, Thank you for your review. We sincerely apologize for the issue with your order and can only imagine your frustration at this point. We have notified our claims team about this and they will file a claim with the carrier on your behalf. Due to dealing with multiple parties when filing a claim for a customer, i.e, the shipping company, the postal office, and the mail carrier, a claim can take up to 7-14 business days in order to perform a thorough investigation to try and locate the package. As soon as the claims team has finished processing your claim, they will immediately reach out to you with further updates. Should the shipping company be unable to locate your package, please advise if you would like us to reship or refund the item(s) instead. We know it may seem like a long process, and realize it is not easy to wait for a lost package, especially when you've already paid for it, so we appreciate your patience with us as we investigate this for you. Please let us know if there is anything else we can assist you with by emailing us at help@ezcontacts.com.
Posted 2 years ago
“Mi paquete todavía no llega ? Porque la demora ?”
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Posted 2 years ago
Gracias por comunicarse con nosotros con respecto a su pedido reciente y el tiempo de entrega. Nos complace confirmar que el pedido que realizó el 23 de marzo se envió el 26 de marzo, dentro de nuestro plazo de procesamiento establecido para este artículo específico.
Posted 2 years ago
“Very satisfied like the fit also like ordering the ones I like best”
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Posted 2 years ago
“Great service, pricing and ease of ordering!”
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Posted 2 years ago
“Easy, quick and inexpensive source for contacts.”
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Posted 2 years ago
“Love the try it on feature and the ease of ordering prescription glasses. Love this site!”
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Posted 2 years ago
“My order was 3 months late”
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Posted 2 years ago
Hi there, Thanks for reaching out to us. We understand you're frustrated about the delay with your order and apologize for any inconvenience this has caused. We've reviewed your order details and see that your item has an estimated availability time of 4-6 weeks as stated on our website and the order was shipped within that time frame. We appreciate your understanding and hope this clarifies the situation. We're always working to improve our communication and processes to ensure a smooth experience for all our customers. If you have any further questions or concerns, please don't hesitate to reach out to us directly at help@ezcontacts.com
Posted 2 years ago
“Great place for contacts. Thanks.”
Helpful Report
Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews