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EZContacts Reviews

4.0 Rating 22,723 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

“Got my Husband's glasses yesterday & he LOVES them! Worth the trouble we had because of 1st cancelled order due to frames not available.”
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Posted 2 years ago
“Fast. Easy. Correct.”
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Posted 2 years ago
“I ordered some Versace glasses during Covid 2020 they were red Versace glasses I never received them I told you yall never sent me another pair but yet I still order stupid me”
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Posted 2 years ago
Hi there, Thank you for contacting us and sharing your feedback. We sincerely apologize for any dissatisfaction you have experienced with our company. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 2 years ago
“Easy ordering and fast delivery”
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Posted 2 years ago
“First time using EZContacts. Easy ordering process, quick delivery, item as described. Will more than likely order from them again.”
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Posted 2 years ago
“I was not able to use my 10 percent coping toward my purchase”
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Posted 2 years ago
Hi there, Thanks for reaching out to us. We're sorry to hear about the issue you're experiencing with the coupon code you received. It's very possible that the product you wish to purchase is already discounted, so it wouldn't be eligible for another coupon. Please email us at help@ezcontacts.com, and we'll be glad to check on this for you to see if this is the issue.
Posted 2 years ago
“Ordered lenses and paid for expedited 2 day delivery. Three days AFTER placing the order I received a notification the lenses had shipped. Delivery is expected 5 days AFTER shipping. Got hung up on by customer service. Customer service has been of no help and sticks to scripts of false apologies. All of this is in present tense as this ordering hell is ongoing presently. So, they have my money, they have my lenses and when you wear dailies and run out, this is a huge problem. Under no circumstances should they be in business, let alone get anyone’s business after reading this. Avoid this site and company st all costs.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for your feedback. We're sorry to hear about the issue with your delivery. Meeting your expectations is our top priority, and we're actively working on ways to improve our service and prevent similar experiences in the future. In the meantime, we were happy to see that one of our managers has been in contact with you and was able to resolve the issue for you. If you have any further suggestions or concerns, please don't hesitate to reach out.
Posted 2 years ago
“I love my total experience with EZContacts. They never disappoint. Easy to order, checkout and delivery time is great. Just received my 2nd or 3rd order and absolutely the best. Thanks EZContacts.”
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Posted 2 years ago
“Good service”
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Posted 2 years ago
“Easy online to order,, fast delivery”
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Posted 2 years ago
“Very prompt service and communications regarding my order were helpful.”
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Posted 2 years ago
“I received my order within a couple of days of ordering. The shipment was fast and the price was great. Also, the products have a fairly recent manufacturing date. I have placed multiple orders with this website and the experiences have been consistent and positive.”
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Posted 2 years ago
“Have not gotten my purchase shipped”
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Posted 2 years ago
Thank you for reaching out to us regarding your recent order and delivery time. We're happy to confirm that the order you placed on March 4th was shipped on March 22nd, falling within our stated 4-6 week processing window for this specific item. We understand that the delivery time may not be what you initially anticipated, and we apologize if this caused any inconvenience. Please note that processing time refers to the time it takes to prepare and ship your order, separate from the actual delivery time which depends on the chosen shipping method. You can track your order with the tracking number provided in your shipping notification email. If you have any further questions about your order, please don't hesitate to reach out to us at any time.
Posted 2 years ago
“Great service, quick delivery. I can’t believe how much I’ve been overpaying from another online contact source! I wish I would have found EZContacts sooner.”
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Posted 2 years ago
“Excellent service!”
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Posted 2 years ago
“I love itt and this is going to be my website always from now on.. they are super fast and i love the contacts and quality”
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Posted 2 years ago
“Would never buy again. Most of the contact lens boxes were damaged on shipping. Customer service can’t be reached anytime (only available M-Thurs). Regret buying from your company. Not worth it. Don’t buy you contacts from here.”
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to reach out to us. We regret to hear that you were disappointed with our services. We always strive to provide our customers with the best possible experience, and we appreciate your feedback so that we can improve. We see that you were contacted by one of our customer service agents and that the issue was resolved to your satisfaction. We appreciate your patience and understanding during this process. If you have any further questions or concerns, please don't hesitate to reach out to us. We appreciate your business and we hope you have a great day.
Posted 2 years ago
“The purchase was smooth but then 2 days later still have no updates from them. why is the fast delivery fee charged for??”
Helpful Report
Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We're so sorry to hear that you have not received your glasses in the time frame you were expecting. Upon checking your order, we see that you've selected frames with prescription lenses. Please note that as stated on our website, frames with prescription lenses generally take 5-7 business days to process in our lab before they are shipped. Paying extra for expedited shipping unfortunately does not speed up the processing time in our lab. We make this information readily available on our website, but truly apologize if anything wasn’t clear to you. We see that one of our customer service agents has assisted you in downgrading your shipping and refunded you the cost difference, but please let us know if there is anything else we can assist you with.
Posted 2 years ago
“Ez Contacts has been our go to for the last five years for both my daughter and my contact lens needs . They have always been accurate . Well dated for expiration. Great customer service. Fast delivery. Did I mention their site is easy to use , access and especially reorder . I highly recommend giving them a try !!”
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Posted 2 years ago
“The prices are great reasonably”
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Posted 2 years ago
EZContacts is rated 4.0 based on 22,723 reviews