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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

Always a fair price and super fast delivery every time. I’ve been a customer for years
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Posted 1 year ago
Very good!!
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Posted 1 year ago
It has taken way to long to get my sunglasses to be shipped out. The only reason I gave it a two star instead of a one star is because of the price.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Excellent customer service. Speed of delivery is awesome. Price seems to be reasonable.
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Posted 1 year ago
Cheap prices, punctual services, fast ordering, and glad I found Ezcontacts.
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Posted 1 year ago
Long turnaround time and not proactively communicative
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Posted 1 year ago
Hi there, Thank you for your review. We sincerely apologize for the long turnaround time and lack of communication on your recent experience. We understand how frustrating this must have been for you and can assure you that we are actively working on improving our processes to ensure faster turnaround times and more proactive communication throughout the order process. We value your input and want to understand the specific concerns that led to your dissatisfaction. Please email us at help@ezcontacts.com with more details about your experience so we can thoroughly investigate the matter and address your concerns effectively. We appreciate your willingness to help us improve our services.
Posted 1 year ago
fast and easy :)
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Posted 1 year ago
The website is easy to use, everything is quick and EZ.
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Posted 1 year ago
The site is super easy to navigate and has many many options for price point and style!
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Posted 1 year ago
I placed my order on May 14th, 7 days later and still hasn’t shipped. I contacted costumer service and I was told that the item is not available yet. I never got an email to let me know that my item was in back order and was shipping later than expected. I’m still waiting for it to get shipped.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently being prepared for shipment! You will receive an email confirmation with a tracking number as soon as your order ships. If you require any further assistance, please don't hesitate to reach out to us at help@ezcontacts.com
Posted 1 year ago
Love your prices and fast delivery, thank you
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Posted 1 year ago
Received my contacts within a timely manner put in my mailbox. They are packed safe,appear brand new and are correct brand and prescription I ordered for both eyes.
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Posted 1 year ago
Carey was great! She helped me with all my questions and concerns. I will order again.
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Posted 1 year ago
It took a bit of time to receive my glasses as the frames weren’t in stock and my high prescription lenses with multi coatings took a bit of time to prepare. Although not the easiest to reach through phone they always replied quickly through email. As a new customer I was nervous about what I would receive after waiting. But the glasses arrived and they are absolutely perfect, I couldn’t be happier with the product. If I have the time to wait I would gladly order from them again. Great value, great quality, I have bought glasses through all the major retail stores and these are every bit as good if not better.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We sincerely apologize for the delay with your order. The good news is, your order is now on its way and should be arriving soon. You can track its progress using the link included in the confirmation email. To prevent similar situations in the future, you can be assured that we're actively reviewing our communication processes to ensure timely updates on order status and potential delays. In the meantime, please don't hesitate to reach out to us should you have any further questions or concerns. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
I purchase all of my sunglasses from EZContacts, all of their products are AUTHENTIC!! Always great customer service and fast delivery!
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Posted 1 year ago
Very easy process. Customer was great.
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Posted 1 year ago
Customer service did not answer any calls.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We're truly sorry you haven't been able to reach us by phone due to the high call volume we've been experiencing lately. We can assure you that we're actively working to improve our response times, but in the meantime, you can also reach us quickly via email at help@ezcontacts.com. We'll be happy to assist you from there as well! We appreciate your patience and understanding with us and wish you a wonderful day ahead.
Posted 1 year ago
Thanks for filling...
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Posted 1 year ago
I absolutely love my glasses!
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Posted 1 year ago
Great prices! My constructive feedback: it's been 5 days since ordering and it still didn't ship from the warehouse yet. Otherwise would have been a 5/5.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews