Login
Start Free Trial Are you a business? Click Here

EZContacts Reviews

4.0 Rating 22,720 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I ordered BioTrue preservative-free single-use drops. They were hard to find locally, but I knew I needed to try them b/c I'm super sensitive to commonly-used preservatives in eye products. I expeienced great service & pricing from EZContacts online, plus fast delivery. I was about to order more items and this review request popped up--I'm happy to recommend this company!
Helpful Report
Posted 2 years ago
best offers best prices very happy with my purchase Welcome my list of favorite stores
Helpful Report
Posted 2 years ago
Prompt email communications. My "back-order" sunglasses shipped within days, so it was much appreciated!
Helpful Report
Posted 2 years ago
Love this site, only place I can order the 6 pack contacts and affordable
Helpful Report
Posted 2 years ago
Order came on time!
Helpful Report
Posted 2 years ago
Ive placed my order for contact lens and needed them for saturday for a photography event and even paying the additional $30 for 1 day shipping, my item hasnt arrived and would like my refund for the extra charge on shipping that never got here on time. It’s already may 20th and nothing. Very upset customer and last time i order from this place.
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to share your feedback about your recent order. We understand your disappointment with the delayed shipping and apologize for any inconvenience this caused. We reviewed your order and see that it was placed on Friday, May 17th and shipped on Monday, May 20th. As mentioned on our website, we ship orders on business days, excluding weekends and holidays. We apologize if this information wasn't readily apparent during your purchase. We've emailed you the tracking information for your order, so you can monitor its progress and estimate its arrival. We hope this clarifies the situation and that you receive your order soon. If you have any further questions or concerns, please don't hesitate to contact us.
Posted 2 years ago
Contacts were 49.00 when first placed which aim was told was my 3monthly cost now it's 79$ why?
Helpful Report
Posted 2 years ago
Fast service
Helpful Report
Posted 2 years ago
Prompt and easy to use. The cost is reasonable.
Helpful Report
Posted 2 years ago
Prada shades are legit and shipping came way faster than expected. Will buy from here again!
Helpful Report
Posted 2 years ago
I really love my new glass.
Helpful Report
Posted 2 years ago
I love the quality and the price of EZ Contacts compared to other companies. They make sure you get your order quickly and correct any issues immediately. They are wonderful!!!
Helpful Report
Posted 2 years ago
Amazing service with fast and good shipping.good price. This is my favorite place to order sunglasses! I highly recommend it
Helpful Report
Posted 2 years ago
Customer service was great they were nice, the only thing was the wait time. But over the product is good, I can see with clear vision so overall service was good
Helpful Report
Posted 2 years ago
Ez contacts 5 star and beyond, I will be shopping here for my contacts from now on. They are very fast attentive and understanding. Ty!
Helpful Report
Posted 2 years ago
My glasses took almost 2 months and I had to reach out to find out what was going on.
Helpful Report
Posted 2 years ago
Hi there, Thank you for your review. We regret to hear that your recent order has been delayed. We understand your frustration and are working diligently to get your package to you as quickly as possible. Rest assured, we're prioritizing your order and taking every step to expedite its shipment. We’ll be sure to keep you updated on its progress and send you the tracking information and estimated delivery date as soon as possible. We appreciate your patience and understanding during this time. If you have any questions or concerns, please don't hesitate to reach out to us and we’ll be glad to assist. Thank you for your continued business. We value your feedback and look forward to exceeding your expectations in the future.
Posted 2 years ago
Easy to order and reorder and arrived as promised. What more could you want! Second time ordering...I will order again as long as the price remains competitive.
Helpful Report
Posted 2 years ago
I have been waiting for my Ray Bans to long and I have yet to receive as much as a customer service notice
Helpful Report
Posted 2 years ago
Hi there, Thank you for reaching out to us. We understand that you are waiting for your product, but we want to ensure your expectations are met regarding its delivery timeframe. As indicated on our website, this particular item carries a 4-6 week processing time. We sincerely apologize if you missed this information while browsing our site. If the estimated arrival doesn't suit your needs, we'd be delighted to offer alternative options for you that can ship sooner. Please email us at help@ezcontacts.com and we'll be glad to assist you.
Posted 2 years ago
I paid for express shipping!!! Where are my contacts????? Terrible customer service
Helpful Report
Posted 2 years ago
Hi there, Thanks for reaching out to us and providing feedback. We are so sorry to hear about the delay you are experiencing with your order, but we're pleased to inform you that your order is currently in transit and should be delivered shortly. You can track your order using the link that was emailed to you. Please don't hesitate to reach out to us at any time at help@ezcontacts.com should you have any further questions or issues. We appreciate your business with us and wish you a wonderful day ahead.
Posted 2 years ago
They sent me the wrong frames and the wrong prescription, which is a huge waste of my time
Helpful Report
Posted 2 years ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 2 years ago
EZContacts is rated 4.0 based on 22,720 reviews