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EZContacts Reviews

4.0 Rating 22,714 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I like how the prices are a little cheaper and not charge an extra fee like others.Disappointing that the free shipping is no longer offered.
Helpful Report
Posted 1 year ago
I selected 2 to 5 day shipping as my frames had been broken and needed replacement frames. My order arrived 21 days later. I may still be waiting if I hadn't stopped the CC charges. After stopping the charges my order shipped 2 days later.Thank you Capital 1 for filling this order promptly!!
Helpful Report
Posted 1 year ago
Hi there, Thank you for your review. We’re sorry for the delay in shipping your order and understand how important it was to receive your frames quickly. To clarify, the delay was due to the frame being out of stock at the time of your order. Once it became available, we shipped it on March 4th, before the chargeback was filed on March 6th. The timing was unrelated to the chargeback. We appreciate your patience and hope your new frames are working well for you. If you have any questions, feel free to reach out.
Posted 1 year ago
Took way too long to ship.
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Posted 1 year ago
I am grateful for the "cost" of the contacts...however I paid for 3-5 business days and it has been over 7...they have come to my hometown twice in the shipping process and now are in an another entire different state...NOT HAPPY!!!...
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
Easy to order and already on their way!
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Posted 1 year ago
Quick and easy contact shopping at a great price.
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Posted 1 year ago
Terrible website. Many issues and problems with the website, order and delivery.
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Posted 1 year ago
Hi there, Thank you for reaching out and providing feedback. We are truly sorry to hear about your experience with us. We take all customer feedback seriously and are committed to improving our service. We would like to investigate this matter further and work towards resolving it for you. Please reach out to us at help@ezcontacts.com. so we can gather more details and address your concerns directly. We value your business and appreciate you for bringing this to our attention.
Posted 1 year ago
Excellent! Excellent! Excellent! I ordered my contacts from EZCONTACTS on a Thursday night and I had them delivered in my hands on Monday afternoon. I got the best price after checking 12 different sites. The contacts are an excellent condition with an expiration date of well into the future 2029. Highly recommend dealing with this company. I cannot tell you enough positives about my experience. Five stars!
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Posted 1 year ago
They don't tell you that your order of contacts will ship out two weeks after you place the order. What's the point of paying for expedited shipping, when it arrives three weeks after I placed my order.
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Posted 1 year ago
Took over a week for them to ship. Who knows when they will actually arrive.
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Posted 1 year ago
First time to buy here, nice experience, great selections.
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Posted 1 year ago
After researching companies on line, EZContacts had the best price! The shipping was fast and the website super easy to use! Way better than buying at my eye doctor.
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Posted 1 year ago
Fast shipping!
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Posted 1 year ago
YOU HAVE SHIPPED TO THE WRONG ADDRESS!!! I PROVIDED THE CORRECT ADDRESS IN THE ORDER AND AGAIN WHEN I CHECKED THE ORDER AND SAW THAT YOU HAD THE INCORRECT SHIPPING ADDRESS I NEED THOSE CONTACTS NOW, AND THEY HAVE BEEN SENT TO OLD ALASKA ADDRESS NOT ARIZONA VERY FRUSTRATED
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Posted 1 year ago
Hi there, Thank you for your review. We understand your frustration, and we sincerely apologize for the concern this has caused. We’ve reviewed your order details and can confirm that one of our representatives has already resolved the address issue. If you need any further assistance, please don’t hesitate to reach out, we’re here to help.
Posted 1 year ago
Everything was fine, Product is Great and offered at a Great price and shipping was timely
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Posted 1 year ago
Easy ordering. Good price.
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Posted 1 year ago
I have been buying from them for years and I’m always very happy with my glasses and the price
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Posted 1 year ago
You saved me sooooo much money! Sunglasses are perfect, exactly the same as the ones I returned to the Sunglass Hut, packaging and everything. When I returned the other pair, they said they do price match and I said “No…you can’t”
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Posted 1 year ago
Always very competitive prices from EZContacts, but the shipping is their downfall. Items always take MUCH longer to arrive than advertised even if you pay for expidited shipping. Always reliable but never quick.
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Posted 1 year ago
Hi there, Thank you for your feedback! We’re glad to hear you’re happy with our prices, and we truly apologize for any delays with shipping. Please note that the shipping time is separate from the processing time, and while we strive to get orders out as quickly as possible, some items may take longer to ship than anticipated. We understand how important fast delivery is and appreciate your patience. If there’s anything we can do to improve your experience, please let us know.
Posted 1 year ago
I found the contacts I needed, at a great price. I compared prices with other sites. I uploaded the prescription and placed the order. I chose free shipping and the contacts arrived today in perfect condition.
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,714 reviews