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EZContacts Reviews

4.0 Rating 22,720 Reviews
71 %
of reviewers recommend EZContacts
Read EZContacts Reviews

About EZContacts:

information from the company website:
https://www.ezcontacts.com/about-us
EZContacts is the leading online eyewear retailer of contact lenses, prescription eyewear, and designer sunglasses.
Have a unique contact lens prescription? Looking for the hottest frames? Want to turn your sunglasses into reading glasses? You've come to the right place!
EZContacts' skilled experts carefully review each prescription we receive before work commences and again before the order ships out. Using state-of-the-art equipment in our authorized Essilor lab, our technicians work tirelessly, ensuring that our customers receive their orders as promptly as possible.
We know that as fun as eyewear can be (hello trendy frames and colored contacts!), it's nevertheless a necessity.

And because we keep our inventory fully stocked at all times with contact lenses, designer frames, and popular optical lenses, we can provide that quick turnaround to our customers. Among the regular and specialty contact lenses we stock are Acuvue, SofLens, Proclear, PureVision, Air Optix, Biomedics, and others. We also carry popular eyewear brands such as Oakley, Ray-Ban, Kate Spade, Caviar, Liberty Sports, Nike, and more, as well as Disney, Polo, and Ray-Ban Junior for children, and outfit the frames with top-quality lenses by Transitions, Varilux, and Crizal among other premium brand names.

Whether you need advice before you place your order or require assistance on a current order, our opticians and helpful staff are here for you through the entire process. Moreover, here at EZContacts, we're committed to patient education. Check out the handy resources we created to make it even easier for you to pick out the perfect pair of glasses.

Visit Website

Phone:

8002172020

I boutgh a sunglasses 2 weeks ago ,paid for xpress delivery and today i was informed that my order was canceled...LOL...is this a joke? made another purchase today. lets see whats going to happen this time.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Great site to use to find some excellent products. Quick shipment, very happy, would recommend.
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Posted 1 year ago
I like the new glasses but I ordered the polycarbonate lenses which I hoped would work for me but I needed to order them in high index so as these are a backup pair i can get by but the high index are a sharper image which I did not know. I was was also hoping there would be more two tone on the lower half but all in all the pricing and value is great.
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Posted 1 year ago
EZ Contacts rejected my order stating a mismatch of my order and my prescription. There was no mismatch. Attempts to resolve the issue via simple emails were unsuccessful so I had to call Customer Service who were very professional and handled the problem efficiently .
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Posted 1 year ago
the best prices! Far more affordable than retail.
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Posted 1 year ago
Very fast shipping love my vipers !
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Posted 1 year ago
Nice selection, good communication from the vendor. Frames were on backorder so it took a few weeks, only wish I knew that upon checkout. Once received the quality was great and the prescription feels correct and comfortable. Overall 4 stars for selection and quality - removed 1 star for not knowing about the backorder until I emailed them 2 weeks after the order was placed.
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Posted 1 year ago
EZ to use. Great prices
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Posted 1 year ago
Great choice of products, great prices. Quick delivery; kept updated on status of order from processing to delivered. Would definitely recommend.
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Posted 1 year ago
Bien el precio. Rapido para encontrar la pagina. Todo bien. Gracias
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Posted 1 year ago
Easy site to find what you need. Fast delivery and I got Free Shipping 😊
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Posted 1 year ago
Very slow production, and when I reached out to customer service they shared that it can take 7 weeks. Very next day shipping has been updated to on the way. I’ll probably go elsewhere next time
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
When I ordered, website said my contacts were IN STOCK. Shortly after, the order status said AWAITING RESTOCK, so I contacted them to cancel the order. I never got a reply, except to say we'll get back to you in 1-2 business days. That was Monday. Tuesday, no contact, and order still says AWAITING RESTOCK, just like it has been since 3 hours after I ordered last Thursday. Wednesday, no contact, still says AWAITING RESTOCK. I SENT ANOTHER CANCELLATION EMAIL. Wednesday evening, I get a shipping confirmation. Now I have to go through their return process. AWFUL SERVICE.
Helpful Report
Posted 1 year ago
Hi there, Thank you for reaching out to us. We're so sorry to hear that your order was delayed. We understand how frustrating this can be, and we appreciate you bringing this to our attention. We've investigated the issue and found that there was a delay in your order, but it was successfully shipped out, and we expect it to arrive to you shortly. We apologize for any inconvenience this has caused. We'll be sure to take your feedback into account as we work to prevent similar issues from happening in the future. We appreciate your business with us and wish you a wonderful day ahead.
Posted 1 year ago
Online purchasing was easy. Large selection at great prices. I was notified of one product shipping, but was not notified that the other product was delayed. If I hadn't checked my order status, I would not have known. It would be beneficial to know when my product will be in stock. Also, the website should advertise low stock items. Otherwise, great experience. Looking forward to receiving both my products. Waiting on arrival, then decide if I will continue as a customer. Thanks!
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Posted 1 year ago
The website was not easy to follow.
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Posted 1 year ago
Hi there, Thank you for taking the time to share your feedback with us. We sincerely apologize for the issues you experienced. We value your satisfaction and are committed to resolving this matter promptly. To address your concerns effectively, please reach out to us via email at help@ezcontacts.com and we'll be glad to resolve this issue. We look forward to hearing from you shortly!
Posted 1 year ago
We found the right sunglasses and they were shipped very quick. We are very happy with the purchase.
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Posted 1 year ago
I was a bit skeptical at first because everyone was complaining about shipment and delivery but I noticed a trend on these reviews - they don’t understand what business days means lol. EZ contacts was very easy to work with, I was notified when my item was shipped and delivered with no delays. When they say 5-7 business days that’s exactly what that means BUSINESS DAYS. My sunglasses are beyond what I expected and were handled with care. I highly recommend ordering from EZcontacts. Beautiful glasses with an even more beautiful price!
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Posted 1 year ago
Easy and friendly website, fast respond and good service. I do recomend EZCONTACTS!!!
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Posted 1 year ago
Took 2 weeks to receive
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Posted 1 year ago
Thank you for your feedback. We apologize for the delay in your order. We understand the frustration it may have caused and appreciate you bringing this matter to our attention. Your order required customization in our lab. As stated on our website, lab customization takes approximately 5-7 business days, and it was indeed shipped within this time frame. We regret any inconvenience this delay has caused. Your feedback is valuable to us, and we will take it into account as we work to avoid similar issues in the future. Thank you for your understanding.
Posted 1 year ago
Very reasonable prices and very helpful
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Posted 1 year ago
EZContacts is rated 4.0 based on 22,720 reviews