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FamilyPoolFun Reviews

2.3 Rating 163 Reviews
31 %
of reviewers recommend FamilyPoolFun
2.3
Based on 163 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 40%
Accurate And Undamaged Orders
Greater than 75%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
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FamilyPoolFun 5 star review on 14th December 2025
Steve Corney
FamilyPoolFun 5 star review on 26th May 2025
Coy H
FamilyPoolFun 5 star review on 14th November 2024
Bull
FamilyPoolFun 5 star review on 28th March 2023
Jacques H Tucker
FamilyPoolFun 5 star review on 1st February 2023
Mitchell’s C Roberts
FamilyPoolFun 1 star review on 23rd July 2022
Anonymous
FamilyPoolFun 1 star review on 23rd July 2022
Anonymous
25
Anonymous
Anonymous  // 01/01/2019
My pool liner tore . It was replaced without question. They say NO HASSLE RETURNS. That really mean it. You guys are great!
Helpful Report
Posted 7 years ago
Ordered a pool a 24’ x 54” I received many packages 17 total some of the boxes were torn but not all the way throu no lost parts or pieces it can shinkwraped on one skid oh my and it was very heavy. The most heavy was the pool wall take care and use a hand truck every thing received was perfect
Helpful Report
Posted 7 years ago
I very highly recommend this company. They where so very patient to explaining on the measurements. Very reasonable also. Thanks again
Helpful Report
Posted 8 years ago
FamilyPoolFun is rated 2.3 based on 163 reviews