FamilyPoolFun Reviews

2.2 Rating 150 Reviews
29 %
of reviewers recommend FamilyPoolFun
2.2
Based on 150 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 35%
Accurate And Undamaged Orders
Greater than 78%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Visit Website

Write Your review

Tell us how FamilyPoolFun made you happy
Minimum 10 characters
Would you like to add a photos or videos?
Strengthen your review by uploading photos & videos.
Drag files here or browse
(Supported files: jpg, png, mpeg, ogg, mp4 & webm)
What's your name?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
Please note that we may share your email with the company to verify your order.
FamilyPoolFun 5 star review on 28th March 2023
Jacques H Tucker
FamilyPoolFun 5 star review on 1st February 2023
Mitchell’s C Roberts
FamilyPoolFun 1 star review on 23rd July 2022
Anonymous
FamilyPoolFun 1 star review on 23rd July 2022
Anonymous
FamilyPoolFun 1 star review on 1st July 2022
Anonymous
FamilyPoolFun 1 star review on 22nd June 2022
Bobkaz
FamilyPoolFun 1 star review on 3rd June 2022
Sydonia Bales
22
Anonymous
Anonymous  // 01/01/2019
Great Pool purchasing experience. Jay is very knowledgeable about above ground pool. I talked to several pool companies but Family Pool Fun was the best.
Helpful Report
Posted 5 years ago
Bought an above ground pool 24 foot round -and installed it in 2007 -we were very skeptical but are excited to report we are still using it every summer and we live in Alaska Always had to replace in the last 12 years was the solar cover
Helpful Report
Posted 5 years ago
I purchased a sauna from them. I love it and use it almost daily. It did come with a damaged backrest, but they sent a replacement with no problems whatsoever.
Helpful Report
Posted 5 years ago
They are honest and reliable.
Helpful Report
Posted 5 years ago
did a great job, great price, high quality product!!!!!!!!!!!!!!!!!!!!
Helpful Report
Posted 5 years ago
There was some mix ups with the original Amazon order but the seller reached me and rectified everything. Completely satisfied with selker in the end.
Helpful Report
Posted 5 years ago
I bought a winter pool safety cover and they were extremely helpful from the point of sale to fast and accurate shipping . The cover itself is very well made was a breeze to install and the finished look is fabulous ! Great product great company I couldn’t be happier and that’s rare these days !!
Helpful Report
Posted 5 years ago
My pool liner tore . It was replaced without question. They say NO HASSLE RETURNS. That really mean it. You guys are great!
Helpful Report
Posted 5 years ago
Ordered a pool a 24’ x 54” I received many packages 17 total some of the boxes were torn but not all the way throu no lost parts or pieces it can shinkwraped on one skid oh my and it was very heavy. The most heavy was the pool wall take care and use a hand truck every thing received was perfect
Helpful Report
Posted 5 years ago
I very highly recommend this company. They where so very patient to explaining on the measurements. Very reasonable also. Thanks again
Helpful Report
Posted 6 years ago
FamilyPoolFun is rated 2.2 based on 150 reviews