Fantastic Services Reviews

Name: Fantastic Services
Address: 9 Temsford Close, North Harrow, United Kingdom
Rating: 4.38

4.4 Rating 1,145 Reviews

85 %

of reviewers recommend Fantastic Services

4.4

Based on 1,145 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 42%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.8 out of 5
Returns & Refunds
Refunds Process	Difficult

About Fantastic Services:

Fantastic Services Family started its journey back in 2009. It all began with a meeting of two like-minded individuals, company founders Rune Sovndahl and Anton Skarlatov. Rune needed a cleaner and Anton ran a cleaning business. Very quickly they both realised they shared a vision and could deliver cleaning services in a much better way, by working together.

With two laptops, a sofa to sit on and a shared mobile phone, a small operation was born. The aim was to build something simple but deliver the best service possible for both clients and cleaning crews. We call that philosophy 360-degree happiness.

From these humble beginnings, we've now grown into a multi-operational business offering a wide range of services to homeowners and commercial customers alike. We've continued to add more domestic services to enhance our portfolio and due to increased demand, these additional services have grown into their own separate brands.

Visit Website

Phone:

20 3404 3444

Email:

brandkeeping.cs@fantasticservices.com

Location:

9 Temsford Close,
North Harrow
United Kingdom
HA2 6LB

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Ivan was amazing, removed all blood stains”

Helpful Report

Dear Roy, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“Ivan was very professional & helped when i asked him for advice on products to use at home. He was super efficient and completed the job in good time independently. he was very personable and kind to work with. Absolutely recommended.”

Helpful Report

Dear Anette, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Very down to earth and honest to ensure my expectations were managed very processionally. Clear explanation as to what he was going to do and why with successful results. My sofa and arm chair is suede leather - so care was taken as the types of chemicals used that led further testing which were far more successful. Customer service ( not the contracted professional who did the work - he was excellent) were not very helpful when I called them with regards to my intail concerns after the intail test was not successful in cleaning the items. The impression I got from customer serivce was that if I was not going ahead with the serivce I would be still be charged the full price. This is unacceptable and I would expect a percentage deducted but charged full price for a serivce I was not going to take up! Hence the 1 star! Nevertheless, the contractor was very professional and able to try other cleaning techniques that led to an acceptable service and results. 👍”

Helpful Report

Dear Mr Manik, Thank you for sharing your feedback with us. We appreciate your positive comments about the contracted professional who performed the cleaning. W However, we apologise for any inconvenience you experienced with our customer service team. Your concerns were not handled as well as they should have been, and we apologise for any frustration caused during that interaction. Regarding the pricing issue, we understand your dissatisfaction with the possibility of being charged the full price for a service you initially had concerns about. We apologise for any misunderstanding and assure you that we will review our policies to ensure they align with customer expectations and fairness. Best Regards, Fantastic Services.

“Ivan did an amazing job! mattress looks good as new!”

Helpful Report

Dear David, Thank you for your lovely feedback. We are happy to know that our quick and efficient service impressed you and we are grateful for the opportunity to leave your mattress looking new. Thank you for choosing us, Fantastic Services

“First-time user, and I'm thoroughly impressed! Cleaner did an amazing job, leaving my place spotless. Will definitely be booking again!”

Helpful Report

Dear IM, Thank you for choosing our services and providing your feedback. We are delighted to hear that your first experience was impressive and that the cleaner did an amazing job, leaving your place spotless. We appreciate your kind words and are thrilled to know that you plan to book with us again. We look forward to serving you again soon. Best Regards, Fantastic Services.

“Shuran is a delight and so quietly efficient. Always punctual and so uncomplicated as are all dealings with Fantastic services. I would Always be willing to recommend them to friends.”

Helpful Report

Dear Julie, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Good service and very prompt”

Helpful Report

Dear FDE, Thank you for taking the time to rate our services. We are happy to know that we impressed you and we look forward to doing so even more on your next service. Kind Regards, Fantastic Services

“He went above and beyond, extremely happy with service.”

Helpful Report

Dear Dami, Thank you for your 5-star rating. We are glad to know that you enjoyed the service we provided and we look forward to assisting you again. We will make sure we keep up the good work and we are grateful for the opportunity to impress. Warm Regards, Fantastic Services

“Very good cleaning service.”

Helpful Report

Dear Alison, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“My regular cleaner Sweetie provides excellent service and goes the extra mile each visit.”

Helpful Report

Dear Cathie, Thank you for taking the time to share your feedback. Excellence is something we always strive to provide and we are happy to know that you were impressed. We remain at your disposal and we look forward to assisting you again. Warm Wishes, Fantastic Services

“He is very punctual,nice,polite and cleaning done perfectly”

Helpful Report

Dear Ramesh, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high-quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“Also the young man who came to clean my oven was fantastic, absolutely professional and thorough job . I highly recommend him and the company.”

Helpful Report

Dear Helen, Thank you for your 5-star rating. We are glad to know that you enjoyed the service we provided and we look forward to assisting you again. We will make sure we keep up the good work and we are grateful for the opportunity to impress. Warm Regards, Fantastic Services

“Ivan was great”

Helpful Report

Dear Belle, Thank you for taking the time to rate our services. We are happy to know that we impressed you and we look forward to doing so even more on your next service. Kind Regards, Fantastic Services

“Prompt and efficient service. Will use again.”

Helpful Report

Dear Katya, Thank you for your 5 star rating. We are glad to know that you enjoyed the service we provided and we look forward to assisting you again. We will make sure we keep up the good work and we are grateful for the opportunity to impress. Warm Regards, Fantastic Services

“polite, quiet man. Just got on with the jobs! Oven is gleaming!”

Helpful Report

Dear Victoria, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

“Iva is fantastic!”

Helpful Report

Dear Francesca, Your feedback is greatly appreciated. Thank you for allowing us to demonstrate our high quality standard and professional attitude. We will make sure we keep up the good work. Thank you for choosing us, Fantastic Services

“Very pleased with services and would like to have her again.”

Helpful Report

Dear Benny, Thank you for taking the time to share your feedback. Excellence is something we always strive to provide and we are happy to know that you were impressed. We remain at your disposal and we look forward to assisting you again. Warm Wishes, Fantastic Services

“Iva did an excellent job as always. Cleaning was to a very high standard and in a timely fashion.”

Helpful Report

Dear Parth, Thank you for taking the time to rate our services. We are happy to know that we impressed you and we look forward to doing so even more on your next service. Kind Regards, Fantastic Services

“Brilliant service. We booked for an oven and dishwasher clean and both look brand new - really impressed, thank you.”

Helpful Report

Dear Ellie, Thank you for your 5 star rating. We are glad to know that you enjoyed the service we provided and we look forward to assisting you again. We will make sure we keep up the good work and we are grateful for the opportunity to impress. Warm Regards, Fantastic Services

“Bose is a brilliant and thorough cleaner with an excellent attention to detail.”

Helpful Report

Dear Laura, Thank you for sharing your experience. Knowing that our customers are happy with the service we provided is very motivational for us and we will make sure we keep up the high standard and efficiency. Thank you for allowing us to assist you. Kind Regards, Fantastic Services

Fantastic Services is rated 4.4 based on 1,145 reviews