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Farmfoods Reviews

1.9 Rating 110 Reviews
20 %
of reviewers recommend Farmfoods
1.9
Based on 110 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 50%
Accurate And Undamaged Orders
Greater than 64%
Customer Service
Communication Channels
Email, Live Chat
Queries Resolved In
Over A Week
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Farmfoods 1 star review on 28th February 2022
Stephen Sisson
Farmfoods 1 star review on 28th February 2022
Stephen Sisson
Farmfoods 1 star review on 21st December 2021
TDnSD
Farmfoods 1 star review on 21st December 2021
TDnSD
Farmfoods 1 star review on 1st September 2021
Katrina
Farmfoods 1 star review on 1st September 2021
Katrina
Farmfoods 1 star review on 1st September 2021
Katrina
18
Anonymous
Anonymous  // 01/01/2019
Garbage. Supposed to receive order of 50lbs - was less than 40lbs and packaging damaged and leaking. Customer service refused to remedy the issue. Do not buy from these people.
Farmfoods 1 star review on 10th July 2020 Farmfoods 1 star review on 10th July 2020
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Posted 5 years ago
Very poor customer service and bad response. They only ship on Monday and Tuesdays, we were told shipment would be to us within 2 weeks. Had we not canceled the order would have been over 4 weeks. They print out a UPS ticket, then never ship, the ticket showed less than half the weight we should have been getting, nobody told us why only half was going to ship. Our credit card was billed the day of order for the entire amount. Would not recommend unless you want to ty up your money for months.
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Posted 5 years ago
what a really lovely helpful friendly team 😁. my husband & i shop every week for large quantity of catfood , its much cheaper than anywhere else . you also can use money off vouchers . highly recommend .
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Posted 5 years ago
Still have not gotten delivery. No reply to emails. No answer at the phone number on the credit card charged. On other sites I see they have held up deliveries for more than 15 days. So, I read the wrong reviews
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Posted 5 years ago
They took our money but did not contact us. There excuse was suspected fraud, but they charged our credit card. Then they promised to ship to arrive yesterday. They will not supply a tracing number and they want us to download an app which is prohibited by the company for security reasons. Again no call, no text and they still have no delivered and it is 17 days since they charged us.
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Posted 5 years ago
leaflet delivered during pandemic COVID 19 (so the guy touching every single letter box helping to spread the virus very inteligent), they should be fine fine by the police!
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Posted 5 years ago
Usually I would rate Farmfoods highly BUT I bought their MATURE cheddar at £4.99 and it is awful. Rubbery and tasteless. What a waste of a fiver. Will never buy their cheese again :-(
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Posted 6 years ago
Farmfoods in Sutton is a nice shopping environment with friendly staffs. I like to go there, however, it is far from me. Prices are very favourable, foods are quality, so I really satisfied with them. They should focus on expansion, like more stores or online order option. I would be even more happy with them.
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Posted 7 years ago
Don't use them really, but they have lovely curried chips in a box I can highly recommend. Store seems to be empty normally.
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Posted 8 years ago
farmfoods have the best frozen foods. they also have good none frozen foods. always at amazing prices. often surprised at how low my bill is at the check out. good service. they even pack your bag for you.
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Posted 8 years ago
Farmfoods is rated 1.9 based on 110 reviews