“Farmfoods in Tredegar is horrible. It's dirty and messy and the staff are ignorent and unhelpful. I've witnessed one staff member shouting and screaming abuse at another staff member on the shop floor. A lot of the produce is out of date with moldy fruit just left unchecked. The place is generally depressing, so I go to Iceland.”
“I placed my order in February 3rd, today is March 15th, my order still hasn’t been processed or shipped. I contacted their support team to be told that they stopped processing orders on January 26th while they get their warehouses up and running. It would have been nice to know that before placing an order. I don’t know when my shipment of meat will arrive, but considering how things are going, I don’t have much hope that the meat will be of good quality.
Seriously, don’t waste your money or the time you’ll be waiting on a product that may never come, you’ll die of starvation by then. I haven’t received what I ordered, but I must say that I regret doing business with them and you probably will too.”
“My guess this company is only interested in customers only ordering once because it mostly none eatable. Never had meet
So though I had to throw it in the trash four different times.”
“Ordered 1/4 beef and 1/2 pig. No chops 1 shoulder roast of pig under a pound, bacon pieces (talking 6 packs), tons of osso bucco which I hate, freezer burned steaks. Just not what was advertised.”
“I think people came here to write reviews usually because they had problems. I searched here when I didn't get my 2nd shipment after more than 3 weeks. Then I received the packages. I bought 80 pounds of bones at a very good price. I made bone broth right after that, and the broth was delicious. There was quite some meat attached to the bones, so I got a plate of stewed beef in addition to the bone broth. There are also 2 bags of ribs - very happy about the purchase. I would like to give the review 4 stars because a few bags were broken by the bones. But since there are so many 1-star reviews, and I am very satisfied with the purchase, I give it 5 stars to balance out the reviews a little bit.”
“Buyer Beware!! You're not going to get the quality of meat you expect at these prices. I wish I had seen these reviews before my purchase. Now I'm stuck with old, frozen burnt beef. Beef should not look green in the package. I will never buy from this company again!”
“I never got my order and there is no phone number to call. Communication is made via email only. Even after they failed to ship my order, they never refunded me. I had to dispute the charge with my credit card company.”
“Wish I had read the reviews first. Purchased this for a gift, supposed to be filet mignon, pork chops and salmon. Received a notice that they refunded my credit card $13.99, I asked why and they said it was a refund for the filet mignon. That's the whole reason I purchased it. If they would have contacted me and let me know before shipping I would have cancelled the order, probably why they didn't. $2/filet? Awful company.”
“I was disappointed in the packing of the product. No dry ice in the package, specifically states shipped with dry ice.
Nothing in the box that states where it is from or anything related to the salmon I bought. Nothing at all. I was one of the people that were fooled by the advertising and will not recommend or purchase again. Literature is fooling you. Mary”
“Horrible experience. I was excited to order from this company. I received 1/2 of my order, and shipping was delayed by 4 days even though I paid for expedited shipping (2 days). I reached out to them 4 times and never received a response. Also, I never received my grass fed beef steaks I ordered. What a horrible customer experience. Buyer beware. They promote themselves as a caring company. My experience was no human interaction and the do as they please.”
“my order arrived about 3 weeks long and there was no dry ice left in the package by the time it arrived. Inside the box, there was blood stains everywhere. Sharon at customer support was helpful but the replacement package, which was supposedly sent out as expedited took another 2 weeks to arrive with missing item in it! haven't had a chance to try the quality of their meat yet, but i would never order from this company again. Their packaging looks terrible and some are missing expiration dates. Do Not order from this company!”
“Wish I had read the reviews! I was supposed to get a half pig but got a mishmash of pork. I didn't get a lot of what was described: no pork chops, sausage, hocks etc. All the bacon was ends and pieces. I got a ton of ground pork and pork steaks. I will be trying them tonight. I am just hoping they aren't tough. I will never order from these people again!”
“Ordered half a cow for $1800 shipped. Comes in 4 deliveries of roughly 50 pounds each. Shipping was adequate, took about 2 weeks for first box to ship and one every two weeks after that. Meat tastes good, maybe a little too much fat on some cuts, but steaks are thick and tender. Now for the bad. When you pay for half a cow you expect some quality cuts of meat. I got 0 Porterhouse/ T-bone steaks, only a couple filets, about 10 NY straps and the rest was flank steaks roasts and ground beef. What they do is take the best steaks from the half of cow you already paid for and resell them to customers just ordering specific cuts. So they're making a killing off the same cow. When you pay for half a cow you expect all the meat from that half. I won't be ordering from here again.”
“poor quality of the guinea hen and merguez. The hen is supposed to be a very lean bird. This one had fat all over. Price is irrelevant when quality is poor.”
“I’m 66 years old and have tried a lot of different companies for beef. Without a doubt there beef was the worst I’ve ever had. It was so tough we couldn’t eat it. Do not waste your hard earned money on this company.”
“I reached out to them to see where my food would ship from before buying. They wouldn't tell me what farm or what area my meat would come from, only said Missouri.
I'm in California. Hard NO.”
“I'm a catering company that ordered 2 weeks ago for a dinner tomorrow evening. It's a wine tasting and farm food dinner. My order still hasn't shipped. It's basically a 1 day shipping from their company to Napa Valley. Here's the real thing they will be missing out for being unreliable. Most companies want to be in Napa Valley, there's alot of money here to be had. I will get from another company that will benefit from being in Napa Valley. There was no text, email or call to inform about the shipment. I won't make this mistake again and another farm company will be happy to have their name associated with Napa. Don't order if you have expectations of delivery they are unreliable!!”
