Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,095 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Feels like a really personal service, great coat and beautifully packed with a genuine note and cute carrier bag .. thank you”

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Posted 2 years ago

Thank you so much for your five star rating, Anna! We appreciate your kind words and are thrilled that you feel like our service is personal and that your coat is great and beautifully packed. It truly means a lot to us that you are a returning customer, and we look forward to seeing you again soon. Thank you for your support!

Posted 2 years ago

“Quality shirt, fast delivery”

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Posted 2 years ago

“Excellent service item well packed and quick delivery.”

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Posted 2 years ago

“Am very pleased with the dress,top and belt which l ordered. They fit beautifully. Thanks for the advice l was given over the phone. Cilla”

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Posted 2 years ago

“Excellent choice and very good service. Quick refund as well”

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Posted 2 years ago

“Beautiful”

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Posted 2 years ago

“Really quick delivery, gorgeous dress.”

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Posted 2 years ago

“Love love love it!”

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Posted 2 years ago

“Came very quickly and loved the jumpsuit”

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Posted 2 years ago

“Wonderful store! Order arrived promptly and was packaged with care. Very pleased.”

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Posted 2 years ago

“Super quick delivery and lovely packaging , love my dress many thanks”

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Posted 2 years ago

“Beautiful coat , wrapped with care with a personal note, fast delivery . Excellent service . Thank you”

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Posted 2 years ago

“I love my new trainees- beautifully wrapped and excellent service, thank you feather and stitch”

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Posted 2 years ago

“Always find the website easy to navigate and to order from. The delivery time is very prompt and items arrive beautifully packaged. The shop stocks lovely, quality pieces from super and some unique brands. he girls are always so lovely in the shop.”

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Posted 2 years ago

“Fabulous clothes, more unusual designs, sassy and chic - a brilliant independent. Fast delivery/returns if needed.”

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Posted 2 years ago

“Very easy to place my order and it was dispatched and delivered in a good timescale. Well packaged. Really happy with my order and wouldn’t hesitate to order from here again. Appreciated the little handwritten note in the package too.”

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Posted 2 years ago

“Love the piece I bought, delighted with time it took to process, delicate wrapping, and the little note inside. Nothing more Feather & Stitch could do to improve apart from maybe enclose a few Belgian truffles. (Kidding).”

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Posted 2 years ago

“Very pleased!”

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Posted 2 years ago

“Fabulous clothes and wonderful service - I will definitely be shopping with feather and stitch again”

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Posted 2 years ago

“Excellent boutique, great service, speedy delivery and equally speedy refunds. The pretty packaging and the handwritten note with each order is a lovely personal touch.”

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Posted 2 years ago

Feather & Stitch is rated 4.9 based on 1,095 reviews