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Feather & Stitch Reviews

4.9 Rating 1,095 Reviews
98 %
of reviewers recommend Feather & Stitch
4.9
Based on 1,095 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Feather & Stitch Reviews

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

Write Your review

Anonymous
Anonymous  // 01/01/2019
Always a pleasure to order anything from Feather and Stitch, arrives beautifully packaged, usually with a hand written note. If you need help with sizes, etc. their service over the telephone is just as exemplary.
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Posted 2 years ago
Quick delivery, well packaged and excellent customer service. Would highly recommend!!
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Posted 2 years ago
Great shoes, fast delivery. Very happy!
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Posted 2 years ago
Great service. Thank you
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Posted 2 years ago
Great service and delivery. Arrived wrapped in tissue paper without any plastic packaging.
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Posted 2 years ago
My dress and shoes arrived beautifully wrapped, with a handwritten note. I could not have been more delighted. Wonderful and inspiring selection... I will make the pilgrimage to the shop in person soon too!
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Posted 2 years ago
Lovely clothes and nice friendly shop 😊
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Posted 2 years ago
Excellent communication, very quick delivery and beautifully packaged
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Posted 2 years ago
Great selection of stylish brands and very fast online delivery
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Posted 2 years ago
Always super helpful!
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Posted 2 years ago
Very happy with the service, will definitely shop here again
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Posted 2 years ago
Needed to change the size of shoes ordered for my girlfriend as it turns out she has feet like Frodo Baggins. They very kindly reserved the size needed, and were very prompt in sending the new size out. Very friendly and excellent customer service. Would highly recommend
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Posted 2 years ago
Great service good prices fast delivery Thanks
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Posted 2 years ago
Excellent service and I love the shirt I bought from you!
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Posted 2 years ago
Always fabulous!
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Posted 2 years ago
Excellent service, V helpful staff, thank you so much.
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Posted 2 years ago
Thank you 😊 Fantastic customer service
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Posted 2 years ago
Wonderful range of clothing and my order was despatched promptly
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Posted 2 years ago
Parcel arrived ahead of time, beautifully wrapped and a lovely message inside for me too! The product was perfect, as described and exactly what I wanted. Will definitely order from them again, if they have what I’m after 😊
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Posted 2 years ago
Wonderful boutique. Everything arrived package in tissue paper. No plastic. Great customer service. My stine goya cardigan is gorgeous.
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Posted 2 years ago
Feather & Stitch is rated 4.9 based on 1,095 reviews