Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,095 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My daughter recommended Feather & Stitch to me and I’m so glad she did. Stylish clothes and great choice of designs”

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Posted 2 years ago

“Very easy to order and arrived quickly without excess packaging”

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Posted 2 years ago

“Gorgeous uplifting colour, and versatile enough to wear over sweater in winter or dress in summer. Beautifully made. Love it!”

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Posted 2 years ago

“Item arrived exactly as and when expected. Lovely packaging made it feel special.”

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Posted 2 years ago

“Great dress which arrived promptly and well presented.”

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Posted 2 years ago

“First class in every way. Thank you”

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Posted 2 years ago

“Wonderful service , loved the personal card in parcel !”

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Posted 2 years ago

“So happy with these jeans, and so happy with the customer service - exceptional as always!!”

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Posted 2 years ago

“Love this shop! Never regret any purchases and many are classics to be worn for many years.”

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Posted 2 years ago

“Great customer service and fast delivery . Love the dress xx”

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Posted 2 years ago

Thank you so much for leaving us such positive feedback. X

Posted 2 years ago

“Arrived quickly, wrapped in tissue paper with a note - a nice touch. Will shop here again.”

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Posted 2 years ago

Thanks so much for taking the time to leave us such positive feedback. We are thrilled to hear this. X

Posted 2 years ago

“The Feather and Stitch team really know their stuff. They buy cool stuff, always. Whenever I wear something I have bought at Feather and Stitch I get lots of compliments. People ask me where I bought it from, enough said!”

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Posted 2 years ago

Dear Ally, Thank you so much and for your valued support. X

Posted 2 years ago

“I only shop at Feather and Stitch! The personalised service makes it a gorgeous and lovely experience and I have never had a piece of clothing I didn’t love.”

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Posted 2 years ago

Dear Marianne, thank you so much and for your valued support. X

Posted 2 years ago

“Delighted with the Paige jeans I bought from Feather & Stitch. Very well reduced in the sale! Great ordering and delivery experience, will definitely use again.”

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Posted 2 years ago

Dear Rachel, thank you so much. We are so pleased to hear this and that you are happy with your jeans. X

Posted 2 years ago

“Great service and excellent choice of unique brands.”

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Posted 2 years ago

Thank you so much. We are so pleased to hear this. X

Posted 2 years ago

“Lovely order. Received on time and packed beautifully. Thank you”

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Posted 2 years ago

Dear Tessa, Thank you so much for your wonderful feedback. We really appreciate it. X

Posted 2 years ago

“My parcel arrived, beautifully packaged, enclosing a handwritten note from Becky. Nice touch, felt it was personal.”

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Posted 2 years ago

Dear Jennifer, thank you so much for your wonderful feedback and for your wonderful support. X

Posted 2 years ago

“Very good service - pity the jeans were too big. Refund received straight away.”

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Posted 2 years ago

Dear Christine, Thank you so much and sorry to hear that your jeans were not right. X

Posted 2 years ago

“Excellent service on line with a problem I had. Professional Thank you Tessa”

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Posted 2 years ago

Thank you so much Tessa and for leaving such positive feedback. X

Posted 2 years ago

“Gorgeous piece, 5 - star service!”

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Posted 2 years ago

Dear Sarah, Thank you so much for leaving us such positive feedback. We really appreciate it. X

Posted 2 years ago

Feather & Stitch is rated 4.9 based on 1,095 reviews