Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,095 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you so much! So beautifully wrapped which really makes the on line shopping experience even better ! Thank you”

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Posted 2 years ago

Dear Janine, Thank you so much for leaving us such positive feedback. We really appreciate your support. X

Posted 2 years ago

“Beautiful cardigan, so soft and comfortable- sizing was a bit generous. Service and delivery excellent.”

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Posted 2 years ago

Dear Vivienne, Thank you so much for leaving us such positive feedback. We really appreciate it. X

Posted 2 years ago

“I've bought quite a lot of clothing, shoes and jewellery from Feather & Stitch online. The selection is superb - they always seem to have exactly what I want to wear (amazing buying from Helen). And I've always received my items promptly and beautifully wrapped. When I've got a size wrong, it's been no trouble at all to exchange or return. With my last order, I selected two sizes of jeans and I received a follow-up call from Helen to assist me with the sizing of various items I'd ordered. This was exceptional service and saved me time and effort of ordering multiple sizes or ordering the wrong size and having to return items. I followed up with a visit to the boutique and it was a thoroughly lovely experience. Both ladies were super helpful with styling and sizes. I will certainly be continuing to buy online and in person!”

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Posted 2 years ago

Thank you so very much for leaving us such wonderful and positive feedback. We really value your opinion and support. X

Posted 2 years ago

“One of my favourite boutiques. Great service , excellent selection”

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Posted 2 years ago

Dear Julie, Thank you so much for leaving us such positive feedback. We are thrilled to hear this. X

Posted 2 years ago

“Great service Thankyou”

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Posted 2 years ago

Dear Arlene, Thank you so much for leaving such positive feedback. We really appreciate your support. X

Posted 2 years ago

“Delivery arrived quickly and beautifully wrapped. Returns were processed quickly too. Really lovely boutique.”

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Posted 2 years ago

Thank you so much for taking the time to leave us such positive feedback. We really appreciate your support. X

Posted 2 years ago

“Lovely dress and very cute packaging and little note :)”

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Posted 2 years ago

Dear Hannah, Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“The dress I ordered arrived very promptly. It was beautifully packaged. It was also a very good price!”

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Posted 2 years ago

Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Love, love this on line store - not sure my bank balance does though - everything I buy is just always so right!!! From the pictures , product descriptions and size guide you know what you’re getting!”

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Posted 2 years ago

Dear Sarah, Thank you so much for leaving us such lovely feedback. We are thrilled to hear this and thank you for your support. X

Posted 2 years ago

“Really pleased with quality of goods that I ordered. Prompt delivery.”

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Posted 2 years ago

Dear Debra, Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“I really like Feather and Stitch. They have great taste and delivery promptly”

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Posted 2 years ago

Thank you so much Harriet and for your wonderful support. X

Posted 2 years ago

“Lovely top, beautifully packed, fast delivery”

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Posted 2 years ago

Daer Carolyn, Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Beautiful products - exceptional quick delivery!”

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Posted 2 years ago

Thank you so much Jill and for taking the time to leave us such positive feedback. X

Posted 2 years ago

“Lovely shop with pleasant staff”

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Posted 2 years ago

Dear Marion, Thank you so much and for your wonderful support. X

Posted 2 years ago

“Excellent service from Feather & Stitich.”

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Posted 2 years ago

Dear Rita, Thank you so much. We really appreciate your support. X

Posted 2 years ago

“Fabulous! Beautiful products and so beautifully wrapped. Can highly recommend.”

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Posted 2 years ago

Dear Megan, Thank you so much for taking the time to leave us such positive feedback. X

Posted 2 years ago

“I love this shop. So much choice and some amazing sale bargains. The customer service is excellent. Any items that don’t fit are refunded immediately. I will definitely buy online again. Beautiful packaging too showing love for the clothes and the customer. 💖💖”

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Posted 2 years ago

Dear Julie, Thank you so much for taking the time to leave us such positive feedback. We are so pleased to hear this. X

Posted 2 years ago

“Fab, quick delivery, beautifully packaged with a handwritten personal note. Thank you x”

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Posted 2 years ago

Dear Deborah, Thank you so much for taking the time to leave us such wonderful feedback. We are so pleased to hear this. X

Posted 2 years ago

“Great Hartford shorts and speedy delivery in time for my holiday”

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Posted 2 years ago

Dear Zoe, Thank you so much for leaving us feedback. We really appreciate your support. X

Posted 2 years ago

“Beautiful dresses which arrive very promptly and are beautifully packaged. A wonderful shopping experience with a very personalised service”

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Posted 2 years ago

Dear Bea, Thank you so much for leaving such wonderful feedback. We really appreciate your support. X

Posted 2 years ago

Feather & Stitch is rated 4.9 based on 1,095 reviews