Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,140 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and fast service- recommend”

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Posted 4 years ago

Dear Marie, thank you so much for leaving us such positive feedback, we really appreciate your support. X

Posted 4 years ago

“Fabulous service & beautiful packaging. Thank you!”

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Posted 4 years ago

Dear Jen, thank you so much for leaving us such lovely feedback, we are delighted to hear you are pleased with your shopping experience with us. X

Posted 4 years ago

“Wow! Love love love my new jacket. It's so buttery soft. Got it in the sale so even more delighted. 10/10.”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback and for your wonderful support. X

Posted 4 years ago

“Beautiful quality clothes. Interesting designs and jewellery. It is lovely going in the shop but just as easy to order online. The service is excellent. I love my latest products ordered. No long waits for delivery and items packed well. Keep doing what you do.”

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Posted 4 years ago

Dear Lisa, thank you so much for such a wonderful review. We really appreciate you taking the time to do this and for your wonderful support. X

Posted 4 years ago

“Always love shopping with Feather and stitch, wonderful brands, great customer service and the, goods are always packaged beautifully it’s always a great online shopping experience from start to finish.”

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Posted 4 years ago

Dear Helen, thank you so much for leaving us feedback and we are delighted to hear you are pleased with everything. X

Posted 4 years ago

“Excellent service, my first shopping experience at Feather and Stitch was not disappointing.”

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Posted 4 years ago

Dear Mo, thank you so much for leaving us such positive feedback and for your support. X

Posted 4 years ago

“As always.. super efficient service… ordered on online , collected in store… always left wanting more.. The Hoffman top is gorgeous.. go a size down.. it’s a generous fit”

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Posted 4 years ago

Dear Michelle, thank you so much for your feedback, we are delighted to hear this. X

Posted 4 years ago

“Very quick Lovely packaging Beautiful clothes🤩”

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Posted 4 years ago

Dear James, thank you so much for leaving us such positive feedback, we really appreciate it. X

Posted 4 years ago

“A lovely fast efficient service, a friendly welcome for shopping with feather and stitch, an amazing rain coat, beautifully packed. Would have loved another colour but no more in my size. Thank you for making the whole experience of buying a really excellent one.”

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Posted 4 years ago

Dear Patricia, thank you so much for your lovely feedback, we really appreciate it and for your wonderful support. X

Posted 4 years ago

“Love my new coat! Delivery earlier than expected and with a personalised message! How good is that! Thank you X”

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Posted 4 years ago

Dear Chris, we are delighted to hear you are pleased with your new coat and that you are happy with your shopping experience with us. X

Posted 4 years ago

“Very prompt delivery, item beautifully wrapped and very pleased with the jacket I ordered.”

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Posted 4 years ago

Dear Beverly, thank you so much for leaving us such lovely feedback, we are delighted to hear this and that you are happy with your jacket. X

Posted 4 years ago

“Prompt delivery always so helpful with advice on orders fantastic!”

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Posted 4 years ago

Dear Joanne, thank you so much for leaving us such wonderful feedback, we really appreciate your support. X

Posted 4 years ago

“Excellent! Item arrived quickly, beautifully packed.”

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Posted 4 years ago

“I sadly had to return my gorgeous dress simply because it was too long for me.However the communication & speed of refund was exceptional.Such brilliant customer service -Feather & Stitch is now firmly on my shopping radar!”

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Posted 4 years ago

Thank you so much for your wonderful feedback, we are sorry that your purchase was unsuitable on this occasion but look forward to seeing you shopping with us again soon. X

Posted 4 years ago

“So delighted to receive my lovely box of sale purchases - beautifully wrapped and with speedy delivery! Thank you 💖”

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Posted 4 years ago

Dear Faye, thank you so much for leaving us such positive feedback, we are delighted to hear how happy you are with your purchases. X

Posted 4 years ago

“A Christmas present for my partner - great selection of items and delivery service!”

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Posted 4 years ago

Thank you so much for leaving us feedback, we are delighted to hear that you have been happy with your shopping experience with us. X

Posted 4 years ago

“Loved the dress and it came beautifully wrapped with a personal message which was lovely! Thank you Feather and Stitch”

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Posted 4 years ago

Dear Lindsey, we are delighted to hear you are pleased with your dress. Thank you for leaving us feedback. X

Posted 4 years ago

“Gorgeous and soft scarf. Ready for collection next day, beautifully wrapped too!”

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Posted 4 years ago

Dear Mariella, we are so pleased to hear this, enjoy your scarf and thank you for leaving us such positive feedback. X

Posted 4 years ago

“Ordered some lovely earrings, online, and it was all very straightforward. The items were exactly as described and the mini parcel arrived promptly. I was pleased with the quality of the product. I have made several purchases from the store in 2021 and was very pleased with the service, helpfulness and friendliness of the staff on each occasion. Excellent store. I hope to visit again, soon.”

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Posted 4 years ago

“Excellent service, thank you”

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Posted 4 years ago

Thank you so much for your wonderful review, we appreciate your support. X

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,140 reviews