Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,110 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,110 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great brands I love my Stine Goya sweater! Efficient service arrived very quickly.”

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Posted 4 years ago

Thank you so much. Stine Goya is one of our favourite brands too. Enjoy wearing it. X

Posted 4 years ago

“Fabulous!!!!! From start to finish 👍😊”

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Posted 4 years ago

Thank you so much for your wonderful feedback. We are delighted to hear this. X

Posted 4 years ago

“Beautiful product exactly as per the website and delivered very quickly. Would recommend.”

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Posted 4 years ago

Thank you so much for leaving us feedback. We are delighted to hear this. X

Posted 4 years ago

“Excellent personal service, thanks”

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Posted 4 years ago

Thank you so much for your wonderful feedback. X

Posted 4 years ago

“Quick delivery and lovely personal note, item carefully wrapped - great service”

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Posted 4 years ago

Thank you so much for taking the time to leave us such lovely feedback. We are delighted to hear this. X

Posted 4 years ago

“Very friendly service in the shop with beautiful selection of collated clothes. Online purchases delivered similarly good.”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback, we are delighted to hear this. X

Posted 4 years ago

“Super quick, lovely wrapped with personal note. Certainly recommend it! :)”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback. We are so pleased to hear this. X

Posted 4 years ago

“Fantastic service and loved the blouse”

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Posted 4 years ago

Dear Vanessa, Thank you so much for leaving us such positive feedback. Enjoy your lovely blouse. X

Posted 4 years ago

“Lovely coat, prompt delivery. Very good customer service when I had a problem with a previous item. Thank you.”

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Posted 4 years ago

Dear Helen, Thank you so much for leaving us such lovely feedback, we are delighted to hear this. Enjoy wearing your new coat. X

Posted 4 years ago

“Excellent service, I LOVE the coat!”

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Posted 4 years ago

Dear Amy, Thank you so much for leaving us such lovely feedback. Enjoy wearing your new coat. X

Posted 4 years ago

“Very prompt service and beautifully packaged. I will certainly shop with you again and have mentioned you to others!!”

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Posted 4 years ago

Dear Margot, Thank you so much for leaving us such lovely feedback and for your wonderful support. X

Posted 4 years ago

“Excellent online service. I can’t wait to wear my pretty sundress in Antigua in a couple of weeks. Many thanks Feather & Stitch”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback. Enjoy wearing your lovely dress in Antigua ! X

Posted 4 years ago

“When I ordered a beautiful blouse everyone at Feather and Stitch was very helpful. Also the items they sell are spot on.”

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Posted 4 years ago

Thanks so much for leaving us such positive feedback and for your wonderful support. X

Posted 4 years ago

“Excellent service and amazing speedy delivery.”

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Posted 4 years ago

Dear Lorraine, Thank you so much for leaving us such positive feedback and for your wonderful support. X

Posted 4 years ago

“Received promptly. Lovely message and beautifully packed. Thank you”

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Posted 4 years ago

Dear Linda, Thank you so much for your wonderful feedback, it is really appreciated. X

Posted 4 years ago

“My earings arrived within 3 days and were beautifully packaged.”

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Posted 4 years ago

Dear Gillian, Thank you so much for leaving us such positive feedback. Enjoy your gorgeous earrings. X

Posted 4 years ago

“Parcel arrived quickly & beautifully presented making a good all round experience.”

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Posted 4 years ago

Thank you so much for taking the time to leave us such positive feedback, we really appreciate it. X

Posted 4 years ago

“Great service, really friendly and helpful. My jeans arrived beautifully packed too.”

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Posted 4 years ago

Dear Ruth, Thank you so much for leaving us such lovely feedback. Enjoy wearing your new jeans. X

Posted 4 years ago

“Very quick, faultless service- as ever!”

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Posted 4 years ago

Dear Emma, Thank you so much for your wonderful feedback. We really appreciate it and for your wonderful support. X

Posted 4 years ago

“Very happy with purchase quick and easy”

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Posted 4 years ago

Thank you so much for leaving us such positive feedback. We really appreciate your support. X

Posted 4 years ago

Feather & Stitch is rated 4.9 based on 1,110 reviews