Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.93

4.9 Rating 1,140 Reviews

99 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,140 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Such a beautiful coat and so much cheaper than other stores selling the same brand! Amazing service, and really fast delivery. Feather and Stitch are now a go to store for me!”

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Posted 6 years ago

Ah that's great, we love a happy customer! Thanks so much for the review, much appreciated. See you again soon. x

Posted 6 years ago

“Lovely skirt. Great service.”

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Posted 6 years ago

Thank you for leaving a review, we really appreciate it.

Posted 6 years ago

“Excellent customer service over the phone. Several Items measured for size with a tape measure whilst on the phone so I was assured of buying the correct size; having chosen, the items were beautifully packed and on their way for a next day delivery. Couldn’t have been more helpful”

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Posted 6 years ago

Thank you so much for your kind review. We're really glad it all worked out for you! x

Posted 6 years ago

“Thank you for a quick and efficient service. Much appreciated.”

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Posted 6 years ago

Thanks for your review Brenda, much appreciated! x

Posted 6 years ago

“Arrived promptly and beautifully wrapped. Love the color and material which hangs really nicely and is true to size.”

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Posted 6 years ago

Thank you so much for your lovely review! So glad you love it x

Posted 6 years ago

“Good communication and delivery. Pleased with my dress can’t wait to wear it.”

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Posted 7 years ago

So pleased you're happy with your dress! We really appreciate your kind review x

Posted 7 years ago

“Love the scarves and fast delivery! Thank you”

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Posted 7 years ago

Fab, glad you love your scarves! Thanks so much for the review, much appreciated.

Posted 7 years ago

“Beautiful clothes from established and up and coming labels that are easy to order and arrive quickly. They are also very understanding about returns/wrong sizing etc.”

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Posted 7 years ago

Thanks so much for your review, we really appreciate you taking the time x

Posted 7 years ago

“Gorgeous clothes & top notch service every time - thank you”

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Posted 7 years ago

Thank you lovely Victoria xx

Posted 7 years ago

“Suzy was very helpful.”

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Posted 7 years ago

Thanks so much for your lovely comment!

Posted 7 years ago

“Great helpful service and quickly posted item”

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Posted 7 years ago

Excellent, we're so glad you had a good experience with us. Thanks for the review x

Posted 7 years ago

“Gorgeous shirt. Size 10 fitted well with no gaping (I’m 165cm tall with 34DD bust). Great with skinny velvet jeans.”

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Posted 7 years ago

Fabulous! So glad you love your shirt. Thanks for taking the time to post a review x

Posted 7 years ago

“Very efficient and professional service,thankyou”

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Posted 7 years ago

Thanks so much for taking the time to write a review, much appreciated! x

Posted 7 years ago

“best quality and postage was on time.”

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Posted 7 years ago

Thanks for your review, much appreciated! Hopefully, see you again soon. x

Posted 7 years ago

“Prompt and efficient service. Item nicely presented, properly prepared and shipped with care.”

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Posted 7 years ago

Thanks so much for your kind review, much appreciated. Hopefully, see you again soon.

Posted 7 years ago

“Great delivery, beautifully packaged and the items I bought exceeded expectations.”

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Posted 7 years ago

Thanks so much for your lovely review, much appreciated. We're glad you had a good experience with us, hopefully see you again soon!

Posted 7 years ago

“Loved my FWSS red jumper. Arrived on time and beautifully packaged.”

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Posted 7 years ago

We're so pleased you love it! Thanks so much for the kind review. See you again soon.

Posted 7 years ago

“I was given the perfect advice over the phone from a lovely lady & when the rainbow dress arrived it fit like a dream! I then visited the store the following week & bought a gorgeous skirt. Such a gem of a store.”

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Posted 7 years ago

That's so lovely, thank you so much for leaving a review. Really glad you could swing by and see us. Hopefully, see you again soon! x

Posted 7 years ago

Thanks so much for such a positive review. We're so glad you came to see us. Come again soon! x

Posted 7 years ago

“Fantastic service, quick delivery and product exactly as shown and described. Will use you again!”

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Posted 7 years ago

Fabulous, thank you so much for your kind review x

Posted 7 years ago

Thanks so much for your lovely review, we're so glad you had a good experience with us!

Posted 7 years ago

“Stunning collection every season and amazing service, expert advice and so friendly that it really is a joy to shop with feather & stitch again & again”

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Posted 7 years ago

Thank you lovely Claire, we appreciate your kind comments. See you very soon xxx

Posted 7 years ago

Feather & Stitch is rated 4.9 based on 1,140 reviews