Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,095 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased my dress for my son's forthcoming graduation. I selected Next Day Delivery and was delighted that it arrived as promised. The dress matches the picture on the website and if anything is nicer. I love the pastel ice cream colours. I would definitely buy from Feather & Stitch one day and hope I can visit the boutique in person.”

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Posted 5 years ago

That's super, thanks so much for your lovely review. What a fabulous dress! We hope the graduation goes well and that we get to meet you soon.

Posted 5 years ago

“Absolutely perfect”

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Posted 5 years ago

Hurrah! Thank you!

Posted 5 years ago

“Ordered pair of air and grace trainers from the sale on Sunday and received beautifully packaged on Wednesday morning. Excellent service, communication and product. Would definitely recommend and would use again. Thank you.”

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Posted 5 years ago

Fantastic, so glad you love your trainers. Thanks for the lovely review.

Posted 5 years ago

Brilliant, so glad they worked out for you. Thanks so much for your lovely review.

Posted 5 years ago

“My dress is as gorgeous as I hoped, and delivered fast and beautifully wrapped up.”

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Posted 5 years ago

Hooray, that's great! Thanks so much for leaving us a review, much appreciated.

Posted 5 years ago

Fantastic! Thanks so much for your review Lisa!

Posted 5 years ago

“Excellent service. Item arrived quickly.”

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Posted 5 years ago

Fantastic, thanks so much for your review.

Posted 5 years ago

“Fabulous boutique, with beautifully curated collection of top European brands with a Scandi vibe, super helpful styling advice and all round lovely place to shop”

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Posted 5 years ago

Ah thanks so much lovely Victoria! We really appreciate your comments. See you again soon x

Posted 5 years ago

“Such helpful staff, thank you so much for very speedy delivery too. Just love your clothes range. X”

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Posted 5 years ago

Ah thank you Francesca, we really appreciate your review and your comments.

Posted 5 years ago

“Great service, order arrived very promptly, beautifully wrapped. Thank you”

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Posted 5 years ago

Thanks so much for posting your review!

Posted 5 years ago

“I ordered the sessun kimitoto blouse and it arrived beautifully packed and delivery was very quick. I was very pleased to find it in my size and in the sale. The blouse is exactly as described and seen on the website, it is true to size and feels feather light and will be perfect for those hot summer days and nights.”

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Posted 5 years ago

Thank you so much for writing such a detailed review, we really appreciate it!

Posted 5 years ago

“Perfect service, thank you!”

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Posted 5 years ago

Thanks so much!

Posted 5 years ago

“Easy to order online, prompt delivery, blouse very nicely packaged, no problems.”

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Posted 5 years ago

Thanks so much for taking the time to submit a review, much appreciated!

Posted 5 years ago

“Lovely delivery packaging, great quick service.”

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Posted 5 years ago

Thanks so much for your lovely review!

Posted 5 years ago

“Beautiful clothes and always fast delivery. They also respond quickly with returns and refunds.”

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Posted 5 years ago

Thanks lovely Bethan for your kind review. We really hope you visit again soon!

Posted 5 years ago

“Prompt, efficient and packed with care, attention and detail. Thank you.”

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Posted 5 years ago

Thanks so much for your lovely review! Really appreciate it.

Posted 5 years ago

“Classy, , no fuss packaging. Immediate helpful response when i returned items.”

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Posted 5 years ago

Thanks so much for your kind review. Hopefully, we’ll see you again soon! X

Posted 5 years ago

“Great service Great communication received the goods promptly. Thank you.”

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Posted 5 years ago

Thanks for the lovely review, we hope you visit us again soon!

Posted 5 years ago

“Order arrived quickly. Love their well curated collection of clothes.”

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Posted 5 years ago

Thank you so much for your kind review, much appreciated!

Posted 5 years ago

“I love Feather & Stitch's eye for fashion, I wish I'd discovered this boutique years ago. Amazing clothing and a great buying experience.”

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Posted 5 years ago

What a lovely review, thank you so much! We hope to see you again soon x

Posted 5 years ago

“I received my order within a few days of ordering. My lovely jumper 1234 was beautifully packaged. I will order again.”

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Posted 5 years ago

Fantastic, thank you so much for your review. Great choice with your cashmere!

Posted 5 years ago

“Package arrived swiftly and was beautifully presented. Refund of the piece I had to return was also handled swiftly”

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Posted 5 years ago

Thank you so much for taking time to write such a lovely review. Much appreciated! We hope you shop with us again soon.

Posted 5 years ago

Feather & Stitch is rated 4.9 based on 1,095 reviews