Feather & Stitch Reviews

Name: Feather & Stitch
Address: 16 King Street, Richmond
Rating: 4.92

4.9 Rating 1,121 Reviews

98 %

of reviewers recommend Feather & Stitch

4.9

Based on 1,121 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone

About Feather & Stitch:

Our aim at Feather & Stitch is to provide a fabulous boutique shopping experience outside central London. Each season, items are handpicked from mainly Danish, French and other European designer labels with a focus on stylish everyday pieces - well cut jeans, luxurious knitwear, silk blouses and dresses and beautiful accessories.

Owner and Founder, Fiona Sanderson, cut her teeth in the world of fashion travelling the globe as a buyer for a big high street retailer before founding Feather & Stitch in Richmond, Surrey in 2009. This was also the year Fi had her first baby - Fi has found it interesting at times juggling the two!

Feather & Stitch's mission is to help customers find their own individual style and one of the team is always on hand to offer one-on-one styling advice. We also order items in specifically for customers and pride ourselves in delivering an amazing shopping experience and personal service.

We'd love to see you in the shop if you are travelling through Richmond, so do pop by!

Visit Website

Phone:

+44 (0)20 8332 2717

Email:

info@featherandstitch.com

Location:

16 King Street
Richmond
TW9 1ND

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Love this shop - can't wait to visit again in person. But in the meantime, their online delivery service is excellent. Ordered two things and they both arrived beautifully wrapped and super quickly.”

Helpful Report

Posted 6 years ago

Thank you Molly! We look forward to seeing you in person whenever we are able to open again, but we are so happy that we can offer our online service in the meantime.

Posted 6 years ago

“Speedy delivery of my sale purchases. Delighted with both dresses. Thanks again F&S.”

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Posted 6 years ago

Wonderful to hear! Thank you for your review, Jen. We really appreciate it.

Posted 6 years ago

“Loved my order - so beautifully wrapped and quick delivery even in these crazy times! Thank you! One happy lady!”

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Posted 6 years ago

Our job is done! Great to hear it arrived so quickly. Thank you for your lovely review and we hope you'll shop with us again.

Posted 6 years ago

“Lovely edit of clothes and excellent staff when the shop is open! Website fab and delivery was super quick!!”

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Posted 6 years ago

Thank you for your kind words, Kate! We look forward to seeing you in person when we reopen but for now, we're very happy to hear you're enjoying our online shop x

Posted 6 years ago

“Ordered the Sessun grecian style dress & it arrived very promptly in lovely packaging. Looking forward to wearing it out on a nice sunny day after life returns to normal! 😃”

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Posted 6 years ago

It is a beautiful dress and lovely to have something to look forward to at this time! Thank you for shopping with us and for taking the time to leave a review.

Posted 6 years ago

“Everything I’ve ever bought from here I’ve loved”

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Posted 6 years ago

That is music to our ears Melanie! Thank you so much for your kind review and for your continued support of Feather & Stitch x

Posted 6 years ago

“Fabulous service and a wonderful selection of beautiful clothes.”

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Posted 6 years ago

Thank you for your review Antonia. We appreciate your support for our business!

Posted 6 years ago

“Excellent service. Purchases received promptly and beautifully wrapped. When there has been an issue with my order a member of the F & S team has contacted me by phone. Returns and refunds dealt with very quickly. The only small niggle is having to pay postage on returns.”

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Posted 6 years ago

Thanks for your review, we really appreciate it.

Posted 6 years ago

“Very happy with my Paige Mayslie Jumpsuit, sizing advice from Feather and Stitch was good and received my parcel quickly and beautifully wrapped. A happy customer x”

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Posted 6 years ago

That's great! Thank you for your review. Such a fabulous jumpsuit, excellent choice. Do visit us again soon!

Posted 6 years ago

“Wonderful boutique, friendly and helpful staff. Gorgeous clothes !”

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Posted 6 years ago

Thanks so much for your lovely review, we really appreciate it! See you again soon we hope. x

Posted 6 years ago

“Fast, efficient service, beautifully packaged garment, just sorry had to return as I loved the colour and style of the dress which suited me well, but it wasn’t right for the occasion in mind. Very reluctant return, but hope to purchase from Feather & Stitch in the not too distant future.”

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Posted 6 years ago

Thanks so much for your super kind review. Definitely bear the dress in mind for something else! Come back soon x

Posted 6 years ago

“Delighted with my new outfit. Delivered on time . Great service”

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Posted 6 years ago

Fantastic! Thanks so much for leaving us a review, we really appreciate it.

Posted 6 years ago

“Always a fantastic choice, and friendly, knowledgeable advice in store. One of my favourite go to places”

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Posted 6 years ago

Thanks so much for your super kind review! See you soon!

Posted 6 years ago

“Great service, order was posted the same day.”

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Posted 6 years ago

Glad this arrived quickly for you, thanks so much for your review!

Posted 6 years ago

“Excellent service. Thank you . Love my jacket ! 🖤”

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Posted 6 years ago

Brilliant, we're so happy you love your jacket! Thanks for writing us a review. Come back again soon!

Posted 6 years ago

“Great customer service. Dress arrived quickly and is absolutely stunning. Very happy!”

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Posted 6 years ago

Thanks so much for taking the time to write a review. Really glad you love your dress!

Posted 6 years ago

“What a beautiful shop -lovely helpful staff & a great choice of fabulous clothes - will certainly be paying a visit to Feather & Stitch whenever I am in Richmond. So pleased with my purchases.”

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Posted 6 years ago

Hi Hilary, thank so much for coming to see us! Really glad you love our boutique and that you found some fabulous things. Do come back again soon! We really appreciate your kind review.

Posted 6 years ago

“My beautiful 360Cashmere sweater arrived, quicky and exquisitely packaged.”

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Posted 6 years ago

Fabulous! We love that brand. So glad it all arrived OK. Thanks so much for your kind review.

Posted 6 years ago

“Great products and boutique with a great edit.”

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Posted 6 years ago

Thanks so much for your review, much appreciated! x

Posted 6 years ago

“Fast efficient service, many thanks”

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Posted 6 years ago

Brilliant, thanks for the review!

Posted 6 years ago

Feather & Stitch is rated 4.9 based on 1,121 reviews